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Princess Anne Automotive Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,006 Reviews)
84
Write a Review
Schedule Appointment

Score Details

5 stars
89%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
84
Net Promoter Score ®

Business Details

About

Since 2006, Princess Anne Automotive Center has been a trusted name in auto repair for the Norfolk, VA, community. Our locally-owned business prides itself on offering exceptional service, with ASE-certified and master technicians ready to handle all your automotive needs. Recognized as the #1 auto repair service in Norfolk by Virginia Since 2006, Princess Anne Automotive Center has been a trusted name in auto repair for the Norfolk, VA, community. Our locally-owned business prides itself on offering exceptional service, with ASE-certified and master technicians ready to handle all your automotive needs. Recognized as the #1 auto repair service in Norfolk by Virginia Local Adventurers, we’re committed to providing top-tier care for your vehicle. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(757) 858-0744
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5333 E Princess Anne Rd Norfolk, VA 23502
Get Directions
Princess Anne Automotive Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,006 Reviews)
Write a Review
Recent Reviews
PB
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Pete B.
Norfolk, VA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Fast service
MY EXPERIENCE WAS GREAT I BEEN GOING HERE FOR MANY YEARS THEY DO GREAT WORK AT A GOOD PRICE VERY NICE PEOPLE
JW
James W.
Norfolk, VA
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
9
Upgrade from dealer
Fantastic service!! Basically they did only what needed done without upselling other services.
BJ
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Ben J.
Virginia Beach, VA
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
First time here
They did what they said they would do professional, and on time. I would definitely take my vehicle back there.
IS
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Irine S.
Norfolk, VA
Acura ILX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Excellent service!
Heather was professional, communicative, and kept me informed every step of the way. All the mechanic work was completed in a timely manner, and I’m very pleased with the results. I’ll definitely be returning in the future!
KG
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Kelly G.
Virginia Beach, VA
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
The Helpful Place
We awesome telling me what to do…
BM
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B M.
Norfolk, VA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/24/2025
1
new owner sadly
It's not the same anymore after the new ownership. I really liked this place and its service before, but now it seems they're looking to make money.
EM
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Eleana M.
Norfolk, VA
Jeep Grand Cherokee
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/23/2025
verified customerVerified Customer
3
Not the same since Rick is not there anymore
It is ok but the company is sold and it is not like it was before. I am considering to find another place what is sad because we are long-term customers
Verified Customer
Virginia Beach, VA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Overall a great experience
Great experience, clear & constant communication, fair pricing - 100/10 would recommend
RN
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RICHARD N.
Norfolk, VA
Jaguar F-TYPE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Good affordable reliable work
They were able to fit me in there packed schedule after I had scheduling issues , came in a little early got me taken care quick in and out and let me know things I need to monitor for the future
Verified Customer
Norfolk, VA
Chevrolet Impala Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
9
Professional and Friendly
As a state employee i oversee the repairs/inspections of our company vehicles. Found this wonderful repair shop just a few weeks ago. So glad we did. They are friendly, professional and accommodating. They not only offer great service, it is always completed in a timely manner.
SR
Shannon R.
Norfolk, VA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
Category: Service
Shannon said she loves the business, she has been going there for a long time and has never been disappointed.
Recommended
RC
Robert C.
Norfolk, VA
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Inspection and related repairs
They were accommodating, up front about the various options and prices available, and stuck to the estimate that was agreed upon before work commenced. No dirt or grease to be seen, so the work was obviously done professionally, similar to the dealership! I have used this location for years due to the walking distance from home, but this new management clearly puts the customer first. My little blue Honda is now better than it ever was, and I look forward to having all my other vehicles serviced here from now on.
SH
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Sheryl H.
Chesapeake, VA
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
.Great Service
Brake problem timely diagnosed, advised me of problem & costs, and readily fixed the problem. Friendly staff.
GN
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Griselle N.
Philadelphia, PA
Mitsubishi Mirage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Excellent
Excellent services
DR
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Dimitri R.
Norfolk, VA
Ford F-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
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