business image

Pro Auto Sales & Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(199 Reviews)
100

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Friendly Service with Complete Satisfaction

We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us! Our family of technicians and service staff sees their work here at Pro Auto as more than a job. It’s their vocation and livelihood — We are all invested in your
Friendly Service with Complete Satisfaction

We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us! Our family of technicians and service staff sees their work here at Pro Auto as more than a job. It’s their vocation and livelihood — We are all invested in your satisfaction with our service.

Pro Auto was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers.
...more

Categories
Car Dealer, Auto Repair, Oil Change
Contact
(712) 792-2551

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1413 Plaza Dr Carroll, IA 51401-3859
Pro Auto Sales & Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(199 Reviews)

JB
gravatar
JULIE B.
Carroll, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Great
The customer service is great as I was greeted just as I entered. They made sure I left the keys in the vehicle and got my car in right away for an oil change. I explained that I had tried to check the oil previously but had no clue how to pop the hood. I've done this on many other vehicles, but had searched all over and could not get it open. I asked and was shown how to do this. Did they have to? No, but again, great customer service. I've been taking my vehicles there for like over 20 years now and it's the only place I would trust to work on my vehicles.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.