business image

Pro-Lube Tire and Auto Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(733 Reviews)
84

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
4
Total ReScores
3.0
ReScore Average
84
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Neosho, you’ve found us. Here at Pro-Lube Tire & Auto Center we work hard to earn your trust and loyalty. We know how important it is to find a Neosho car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Pro-Lube Tire & Auto Center we understand what
If you’re looking for auto repair in Neosho, you’ve found us. Here at Pro-Lube Tire & Auto Center we work hard to earn your trust and loyalty. We know how important it is to find a Neosho car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Pro-Lube Tire & Auto Center we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair Neosho offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
...more

Categories
Auto Repair, Tires, Car Maintenance
Contact
(417) 455-9000

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1406 N. Business 49 Neosho, MO 64850-0212
Pro-Lube Tire and Auto Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(733 Reviews)

KR
gravatar
Kyl R.
Neosho, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/13/2024
0
Took my car for a joy ride
Took my car in for an alignment, next thing I know it’s taking off down 86 highway. Killed it three times just trying to leave the lot (it’s a standard) heard it high revving down the highway. Then came back flying into their lot scrapping the bumper and hitting every pothole filled with fresh asphalt, slinging tar all over my car. I will never take any vehicle to them ever again. Very unprofessional and lack of respect to customers vehicles.
Wade a. from Pro-Lube Tire and Auto Center responded on 09/13/2024 04:33 PM

Our policy is to test drive every vehicle prior to any repairs/alignments. My most senior technician who is 54 years old took your vehicle for a test drive prior to the alignment that you requested. Since your vehicle has been modified I probably should have asked if this was okay with you first. If we cannot drive your vehicle before and after an alignment we cannot ensure that we are providing quality work. I am verry sorry that this upset you. My technician was respectful to your vehicle and we always strive for customer satisfaction. I am sorry that we failed to meet your expectation.

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