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Pro-Tech Automotive

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(15 Reviews)
82
Write a Review
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Score Details

5 stars
80%
4 stars
13%
3 stars
<1%
2 stars
<1%
1 star
6%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
82
Net Promoter Score ®

Business Details

About

🔧 Full service ⚙️ auto repair shop 🚗 ️All makes & models 🛻 towing & roadside ⚠️ 🔧 Full service ⚙️ auto repair shop 🚗 ️All makes & models 🛻 towing & roadside ⚠️

Categories
Car Maintenance, Auto Maintenance, Oil Change
Contact
(256) 350-5040
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3025 Highway 31 S Decatur, AL 35603-1403
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Pro-Tech Automotive's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(15 Reviews)
Write a Review
Recent Reviews
DK
Dustin K.
Alabama
Chevrolet Avalanche
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/15/2025
verified customerVerified Customer
Category: Service
Dustin said they were quick and stood behind the warranty. He said the customer service was good.
Recommended
Verified Customer
Somerville, AL
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/10/2025
verified customerVerified Customer
10
You corrected the electrical problem; however, you did deal with rear end.
I believe the rear end needs to be opened up and inspected to determine whether there is problem or not.
BP
gravatar
BRUCE P.
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
10
Great Experience
Paul and his crew did exactly what they said in the time frame they said they would. I would 100% recommend them for all your automotive needs.
Verified Customer
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
verified customerVerified Customer
10
Affordable, Punctual, and Reliable
Had the oil cooler on my fiancés Jeep Grand Cherokee replaced by Pro-Tech. I called for quote and they were SIGNIFICANTLY cheaper than other quotes I got. They told me if I dropped it off on Tuesday it would be ready by Thursday. They had it finished on Wednesday by lunch time.
MS
gravatar
MATT S.
Hartselle, AL
Toyota Corolla Hatchback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
verified customerVerified Customer
10
Always honest and fast
Always honest and fast
CB
CAROLYN B.
Lexus ES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
Fixed air conditioner on my Lexus.
They were very courteous and well mannered. They fixed my car in a very good time and did an excellent job. I would recommend them to anyone .
JM
JUSTIN M.
Cadillac Escalade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
💪🏾
Very informational with the work being done always notified me when I needed to know any updates my number one go to shop now
DL
DAVID L.
Hartselle, AL
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
My a/c wasn't working. They diagnosed and fixed it.
Done a great job and priced right. Thanks guys!
DT
DONALD T.
Decatur, AL
Honda Civic del Sol
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
Good Service
Diagnosis, and repair all in the same day.
Whooray!
Verified Customer
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
These guys are the best!
Brought my 2018 Honda Fit to them back in Feb or March for pcm issue. Due to situations outside any of our control it took several months to be fixed but they did it! I am so grateful to them and the work they have done! If you are looking for a place to take your car would 100% recommend!
HS
HUNTER S.
Danville, AL
Ford Super Duty F-250 SRW
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/28/2025
verified customerVerified Customer
0
Laughable business.
Not sure what the "pro" in pro-tech stands for, sure isn't professional tho.
The Team a. from Pro-Tech Automotive responded on 07/28/2025 09:46 AM

Thank you for sharing your feedback. I’m sorry to hear that replacing and flashing the module didn’t resolve the issue. Our goal is always to fix the root cause, not just symptoms, and I regret we fell short in this case.

When you declined our recommended diagnostics, we lost the opportunity to pinpoint the exact problem—diagnostics allow us to identify whether a wiring issue, sensor fault, or other component is triggering the module error. Without that step, any replacement or reprogramming can only be a guess. This is why we dont recomend customer supplied parts!

RS
Ricardo S.
Alabama
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
Category: Service
Ricardo said the day that he called, they told him to bring it in for a diagnosis. He wanted to thank the staff, they did a great job.
Recommended
KS
Karen S.
Alabama
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
Category: Service
Karen said they do excellent work and they have excellent service. She liked the way they communicated and she understood everything they said as far as what needed to be done.
Recommended
GL
GRANT L.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Paul sucks at bowling
Just kidding. He's a good bowler.
Thanks for fixing my car.
DM
Destiny M.
Alabama
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
Category: Service
Destiny said this business was very quick and very friendly.
Recommended
Displaying all 15 Review
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