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Professional Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(260 Reviews)
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Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
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Business Details

About

At Professional Auto Repair, we always make our customers’ best interest our priority. We treat our customers like family, striving to provide the service we would expect for our own family! Our experts are available to answer any and all questions you have about your vehicle. We want our customers to be educated and empowered to make At Professional Auto Repair, we always make our customers’ best interest our priority. We treat our customers like family, striving to provide the service we would expect for our own family! Our experts are available to answer any and all questions you have about your vehicle. We want our customers to be educated and empowered to make their own decisions about how to keep their family safe on the road.

When you bring your car in, we will diagnose the problem correctly the first time, so you don’t spend unnecessary time or money following the wrong lead. We offer thorough inspections with top of the line diagnostic capabilities for both foreign and domestic vehicles. All preventative maintenance and repairs meet manufacturer specifications, and we use only top of the line parts.

Preventative maintenance is an important part of auto care. We will work with you to develop the right preventative maintenance plan for you and your vehicle! Professional Auto Repair performs all preventative maintenance to meet manufacturer specifications. If you aren’t familiar with the recommended maintenance, we can provide factory maintenance schedules for your vehicle. To back up our work, we offer a nationwide 36,000 mile/36 month warranty with roadside assistance.

Stop by our shop for expert advice and service for your vehicle. We offer free Wi-Fi in our clean and comfortable waiting area.
...more

Categories
Auto Repair, Car Maintenance, Import Auto Repair
Contact
(256) 259-2484

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
301 S Market St Scottsboro, AL 35768
Professional Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(260 Reviews)

JL
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Jacob L.
Scottsboro, AL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/05/2020
Absolutely terrible.
Took my husbands truck in for a COOLANT LEAK. Got the truck back,‘drove it home and parked it. My husband drove it within 48 hours of leaving their shop. Gets out at the gas station seen a puddle of oil, but thought nothing of it considering they assured us they drove it and nothing was leaking. He gets home that night it’s smoking a little, pops the hood and puts a cardboard sheet under it and it’s steadily leaking OIL. Go to check the oil and it’s all gone. So we took it in their for intake gaskets (upper and lower) and a oil change and leave with a MASSIVE OIL LEAK. They tell us to bring it in and they’ll look at it. That it may be the oil drain plug because “they had to use a different one” aka they stripped it out using a impact. Get a phone call a day later stating, we need a new crank seal and oil level sensor.. and it’ll be another $400 to fix an oil leak that IT DIDNT HAVE BEFORE ENTERING THEIR SHOP. Owner kept telling my husband “it’s a old truck” repeatedly and he refuses to fix it.. this place is faaaar from professional. AVOID AT ALL COSTS. I wouldn’t trust them to work on my daughters little tykes battery operated four wheeler. Wish I would’ve known they are known for doing people crappy. STAY AWAY
Not Recommended

LC
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Lawana C.
Scottsboro, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2018
Comparable cost to other businesses. Great quality service.
A big thanks to Professional Auto for going above and beyond to find and fix the problem with my vehicle. In asking around, pro auto was the suggestion given and thus far I am pleased and confident as I make a 64 mile round trip to work and back. That means a lot to those of us driving a distance everyday to our own jobs. I will recommend this business to anyone reading a review. I read them as well before taking. But more than that I will be recommending to my family and my friends. Nothing says more about a business who strives to ensure a great job to keep us safe as we travel. Again....thanks so much Professional Auto.
Recommended

KE
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KELLY E.
Scottsboro, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2018
verified customerVerified Customer
Love using Professional Auto Repair!!!
Took my car to be serviced yesterday before an out of town trip. They provided a thorough inspection at a very low cost. We have had Professional Auto repair/maintain our vehicles several times now and we have been 100% satisfied each time. And, they can always get us in and out in a timely manner. Great work and great prices. So glad we found Professional Auto Repair! We won't go anywhere else now!
Recommended

SJ
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SANDRA J.
Hollywood, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2018
verified customerVerified Customer
Awesome service...
Service is always professional. Repairs are accurate. They go the extra mile.
Recommended
Michelle W. from Professional Auto Repair responded on 10/05/2018 07:57 AM

Thanks for the kind words Ms. Sandra.  We sure appreciate you.

The Team at Pro Auto

CG
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CHERYL G.
Grant, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
verified customerVerified Customer
FIrst Class first Visit!
From my first phone call, I was impressed with Professional Auto Repair.
THey got me in quickly, diagnosed the problem, provided me with a cost estimate, fixed the problem and had me out the door within 24 hours.
I will certainly not hesitate to take my vehicle back in the future.
I have a high level of confidence in their capability and they EARNED it!

Cheryl G.
Recommended
Michelle W. from Professional Auto Repair responded on 08/03/2018 10:03 AM

Thank you so much for your confidence in us.  We strive for that and your feedback is appreciated!

The Team at Pro Auto

SH
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Stacy H.
Section, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
Great!
The staff was very friendly. Service was great and fast. And to top it off I got a thank you note in the mail for choosing them to service my car. Very impressed. More businesses should strive to be like them.
Recommended
Michelle W. from Professional Auto Repair responded on 08/03/2018 10:02 AM

Thank you so much for taking time to give us feedback.  So glad we were able to provide you with good service.

The Team at Pro Auto

TF
Tommy F.
Scottsboro, AL
Chevrolet S10 Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2018
verified customerVerified Customer
Category: Service
Tommy said the staff does a good job.
Recommended

JS
John S.
Scottsboro, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2018
verified customerVerified Customer
Category: Service
John said Brian the owner was fair and very honest.
Recommended
Michelle W. from Professional Auto Repair responded on 04/26/2018 01:19 PM

We take that as the highest of compliments Mr. John.  Thanks for your trust in us.  We don't take it for granted.

The Team at Pro Auto

FH
Faye H.
Scottsboro, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2018
verified customerVerified Customer
Category: Service
Faye said the staff provided quick service and everything was all good.
Recommended
Michelle W. from Professional Auto Repair responded on 04/26/2018 01:16 PM

Thanks for trusting us Ms. Faye. 

The Team at Pro Auto

JA
Jim A.
Scottsboro, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2018
verified customerVerified Customer
Category: Service
Jim said it was a good job. They have a good facility.
Recommended
Michelle W. from Professional Auto Repair responded on 04/26/2018 01:18 PM

So glad we could do a good job for you Jim.

The Team at Pro Auto

DW
Donald W.
Scottsboro, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2018
verified customerVerified Customer
Category: Service
Donald said the business did everything they said they would do and he had no problems.
Recommended
Michelle W. from Professional Auto Repair responded on 04/12/2018 01:55 PM

Great to hear.  Thanks Donald

The Team at Pro Auto

MB
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MARK B.
Rainsville, AL
Jeep CJ7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2018
verified customerVerified Customer
Jeep maintenance
Quality service at reasonable prices completed in the promised amount of time. Final cost was less than the upfront quote. I will continue to recommend this company to everyone around me. They have earned my loyalty over the past 5 years
Recommended
Michelle W. from Professional Auto Repair responded on 04/05/2018 10:04 AM

Wow!  This is the kind of feedback that we strive for.  Thanks so much for taking the time to give it.  You are always a pleasure to work with Mark.  

The Team at Pro Auto

HU
Heather U.
Section, AL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/21/2018
verified customerVerified Customer
Category: Service
Heather said she will recommend this facility.
Recommended
Michelle W. from Professional Auto Repair responded on 03/22/2018 12:35 PM

Thank you Heather! You are appreciated.

The Team at Pro Auto

BR
Bill R.
Scottsboro, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2018
verified customerVerified Customer
Category: Service
Bill said the service was excellent. The work was done promptly.
Recommended
Michelle W. from Professional Auto Repair responded on 03/22/2018 12:33 PM

"Excellent".  That word means is what we strive for.  Your feedback means a lot to us.  Thanks Bill.

The Team at Pro Auto

LD
Leisa D.
Scottsboro, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2018
verified customerVerified Customer
Category: Service
Spoke with Jennifer. She said the price and the time frame that the headlights were worked on were both great. She said the secretary was sweet, laid back and easy to talk to. She said Brian fixed the headlights and was very nice.
Recommended
Michelle W. from Professional Auto Repair responded on 03/22/2018 12:32 PM

Thank you so much.  We certainly enjoyed working with you.  

The Team at Pro Auto

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