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Professional Automotive Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(233 Reviews)
90
Write a Review
Service Coupons Schedule Appointment

Score Details

5 stars
93%
4 stars
3%
3 stars
<1%
2 stars
2%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

Our doors opened in 1999 in a small 1,000 square foot shop just south of 96th Street behind what used to be called Hubbard Feeds but is now called Barkefellers. We got our start working on fleet trucks for The Overhead Door Company. From there, we moved up the road to a 5,000 sq. ft building and rented it for five years. After being Our doors opened in 1999 in a small 1,000 square foot shop just south of 96th Street behind what used to be called Hubbard Feeds but is now called Barkefellers. We got our start working on fleet trucks for The Overhead Door Company. From there, we moved up the road to a 5,000 sq. ft building and rented it for five years. After being faithful with what we were blessed with. God chose to give us a new, wonderful location. We were able to purchase our own property. This new location will help us serve an even greater part of our community. ...more

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(317) 596-0898
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7013 E 86th St Indianapolis, IN 46250-1547
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Professional Automotive Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(233 Reviews)
Write a Review
Recent Reviews
KN
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KURT N.
Indianapolis, IN
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
9
Quick and efficient
Oil change and service check was quick and efficient
Manager from Professional Automotive Inc. responded on 07/18/2025 04:35 AM

Glad to hear it and thank you for choosing Professional Automotive Inc. for your automotive needs.

LS
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LINDA S.
Fishers, IN
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Oil Change and Battery Terminal Cleaning
It is such a good feeling being able to trust PA with my car. I appreciate the timeliness of the appointment and willingness to clean the terminals with the oil change.
Manager from Professional Automotive Inc. responded on 07/17/2025 09:59 AM

We sincerely appreciate your feedback regarding your experience with Professional Automotive Inc. It is gratifying to know that you feel a sense of trust in our services. Thank you for choosing us for your automotive needs.

Verified Customer
Fishers, IN
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Had a synthetic oil change and inspection
Work completed within 30 minutes and I was given a verbal summary of the inspection and an email of photos of potential problems. I wasn’t pressured to have additional work done.
Manager from Professional Automotive Inc. responded on 07/10/2025 06:52 AM

We appreciate your feedback regarding your recent experience with our services. Your satisfaction is important to us, and we are pleased to have met your expectations.

AB
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Ashley B.
Indianapolis, IN
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Great and timely communication
Dropped off vehicle after making online appointment. First time customer as car had issues away from our side of town. Online appt was acknowledged and communications were via text as requested. Repairs done timely with fair pricing.
Manager from Professional Automotive Inc. responded on 07/09/2025 01:45 PM

We appreciate your feedback regarding your experience with our services. Thank you for choosing us for your automotive needs.

Verified Customer
Indianapolis, IN
Honda HR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2025
verified customerVerified Customer
9
My oil change at Professional Automotive Inc.
Quickly done and very professional poeple! Nice job!
Manager from Professional Automotive Inc. responded on 07/07/2025 06:14 AM

Thank you, and thank you for choosing Professional Automotive Inc.

MM
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MARLENE M.
Westfield, IN
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2025
verified customerVerified Customer
10
A/C
Tested and fixed my A/C within an hr! The best kept secret in Indianapolis- right here at Professional Automotive!! 😉 Honest, very efficient, clean place!
Manager from Professional Automotive Inc. responded on 07/07/2025 06:12 AM

Thanks Marlene! I'm glad we could help keep you cool. Thank you for choosing us for your automotive needs.

TR
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TIM R.
Indianapolis, IN
GMC Yukon XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Let me know the whole time what was happening with my vehicle and was extremely helpful
Excellent service prompt response to my problems extremely reliable when it comes to servicing my vehicle as always thank you so much
Manager from Professional Automotive Inc. responded on 07/03/2025 05:56 AM

Thank you so much, Tim! Have a great 4th and see ya next time.

Verified Customer
Fishers, IN
Lincoln Aviator
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Great service
They were honest about what needed fixed and didn’t try to pressure me into doing more work than I wanted done. They were also very quick.
Manager from Professional Automotive Inc. responded on 06/27/2025 05:03 AM

Thanks for your review. Your trust in our integrity is valued, and we look forward to supporting your automotive needs in the future.

CL
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CHRISTOPHER L.
Indianapolis, IN
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
9
Honest, responsive and good
Inspected clutch on a manual transmission for me and let me know it was in good shape. Checked out a few other things and I opted for rear brakes. They did a great job.
Manager from Professional Automotive Inc. responded on 06/25/2025 07:14 AM

Awesome Christopher! Thanks for taking the time to share your experiance. Should you require any further assistance in the future, we remain at your service.

CY
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CONNIE Y.
Noblesville, IN
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Reliable and honest service-every time!
I’ve trusted Professional Automotive for years, and I wouldn’t go anywhere else. I have total confidence in their work and know they’ll keep my cool minivan running for years to come. They’re honest, reliable and always take the time to explain what’s needed—no pressure, just great service. Setting appointments online is quick and convenient, which makes the whole process even easier. Highly recommend!
Manager from Professional Automotive Inc. responded on 06/24/2025 11:55 AM

Thanks Connie, we appreciate your longstanding trust in Professional Automotive. Your confidence in our services reaffirms our commitment to providing honest and reliable automotive care. Your recommendations are invaluable to us as we continue to strive for excellence in our service.

Verified Customer
Fortville, IN
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Great service
Professional and transparent about what needed done. Got the work done quicker than estimated, which was a bonus!
Manager from Professional Automotive Inc. responded on 06/19/2025 06:34 AM

Thanks for the kind words!  Your satisfaction is important to us, and we look forward to continuing to serve you in the future.

MS
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MATT S.
Indianapolis, IN
Toyota Sequoia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Trustworthy Shop
Showed me photos of findings of future items to address beyond the reason for my visit. Help me to assess severity and urgency of the problem. No pressure sales or tactics.
Manager from Professional Automotive Inc. responded on 06/19/2025 06:36 AM

Thanks Matthew! That is exactly what we strive for. We appreciate the opportunity to serve.

TM
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TIM M.
Indianapolis, IN
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Great!
Great service, trustworthy, honest, couldn’t be more pleased with them!
Manager from Professional Automotive Inc. responded on 06/18/2025 09:49 AM

Thanks Tim, your words mean a lot. Your satisfaction is important to us, and we look forward to continuing to serve you in the future.

AJ
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ANITA J.
Indianapolis, IN
Chevrolet Trax
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Great service!!
Great and affordable service. Was able to schedule online and was in and out quickly. Waiting room was comfortable and clean. Will be returning.
Manager from Professional Automotive Inc. responded on 06/17/2025 12:40 PM

That's Awesome Anita! We appreciate your feedback regarding the service you received. Your intention to return is valued, and we look forward to serving you again in the future.

LA
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LLOYD A.
Indianapolis, IN
Chevrolet Trax
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Doing great work
Did a great job at analyzing what was wrong with my car got it fixed quickly
Manager from Professional Automotive Inc. responded on 06/11/2025 11:59 AM

We appreciate your positive feedback regarding our service. Thank you for choosing Professional Automotive Inc. for your automotive needs.

Service Coupons and Posts
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Thank you for trusting us with your 2008 Escape! We promise to keep the maintenance seamless and the upselling nonexistent—now that's a win-win! #CustomerAppreciation #AutoCare
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Thank you for your outstanding review! We strive for speedy service so you can get back on the road—unless, of course, you’re just taking a leisurely drive. We appreciate your feedback! #CustomerService #QuickRepairs
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Thank you for your glowing review! We strive to make your visit as pleasant as a Sunday drive, complete with comfort and speed. We're thrilled to have you as a loyal customer. See you next time for another smooth ride! #AutoExcellence #CustomerCare
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Thanks for the 5-star review! We're thrilled you had a great experience with us. We're lucky to have Brandon on our team. See you next time! #CustomerSatisfaction #ProfessionalAutomotiveInc
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Thanks for the 5-star review! We're happy to have earned your trust. Your kind words fuel our passion to keep delivering honest and dependable service. #CustomerAppreciation #ProfessionalAutomotive
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Oil Change Special
$49.95 Full Service - Full Synthetic Oil Change Includes oil filter, Top-off fluids, Digital emailed inspection, Adjust tire pressure, includes most filters, up to 5qts of 5W30 Full Synthetic oil. Plus Fees, Certain restrictions apply.
Offer Valid 03/29/2024-08/26/2025
Call Now: (317) 596-0898
Oil Change Special
$49.95 Full Service - Full Synthetic Oil Change Includes oil filter, Top-off fluids, Digital emailed inspection, Adjust tire pressure, includes most filters, up to 5qts of 5W30 Full Synthetic oil. Plus Fees, Certain restrictions apply.
Offer Valid 03/29/2024-08/26/2025
Call Now: (317) 596-0898
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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