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Prosser's Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(683 Reviews)
76
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
76
Net Promoter Score ®

Business Details

About

We pride ourselves as a full-service quality shop with a highly experienced and knowledgeable staff. The purpose of Prosser's Automotive is to provide our customers with world-class repairs and services that exceed their expectations. We pride ourselves as a full-service quality shop with a highly experienced and knowledgeable staff. The purpose of Prosser's Automotive is to provide our customers with world-class repairs and services that exceed their expectations.

Categories
Auto Repair, Diesel Services, Tires
Contact
(419) 526-6688

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
348 Ashland Rd Mansfield, OH 44905
Prosser's Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(683 Reviews)

RV
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ROBERT V.
Mansfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
Helpful
Excellent service never had as much help as I did at your business. Both myself and my car thanks.im handycap. Again thanks and God bless.

RM
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ROBERT E. M.
Mansfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Service on a motor mount issue with my 2016 Ford Explorer XLT.
My visit and service with Prosser's Automotive is and was absolutely inestimable. Thank for your service and care.

AC
Aiyanna C.
Mansfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
Category: Service
Aiyanna said they have great communication and they found the real issue wrong with her vehicle. They are a really good place to do business with.
Recommended

TC
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TIM C.
Mansfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
9
Honest and helpful service
Sal is a great front desk worker and is amazing on getting what you need done or helping find what needs done! The mechanics will show you the problem with your vehicle so you have a better understanding of everything that's going on super helpful!

DL
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DAVID L.
Mansfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
7
Noise in front end.
Had a noise in front end of my car after sitting for two months. Found multiple issues that had to be addressed and Prosser's was able to quickly identify the parts needed, get them in, and complete the repairs. I was back on the road within a day. Thanks again to Prosser's and the crew.

RR
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ROBERT R.
Mansfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Professionally Quick.
Per usual, the service was performed on time and effectively. Since my car was so new, they had to order a filter as they did not have any in stock. This did not delay the timeliness of the completion. They kept me informed of the progress and expected completion. I now take four cars to Prosser’s for and repair. The only time I deal with dealerships is when I have a warranty issue.

AL
Aerial L.
Mansfield, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/09/2025
verified customerVerified Customer
Category: Service
Aerial said the communication could have been better, had to call to find out what was going on, they need to call about switches.
Recommended

WC
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WILLIAM C.
Mansfield, OH
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
had my truck a/c serviced
they pulled a vacuum on it overnight refilled the system with refrigerant and dye so that we can check it in case there could possibly be a very small leak but it's working fine so far, I am cool and happy

LG
Linda G.
Mansfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
Category: Service
Linda said they took her in with no wait and were able to fix the problem that no one else could. She said they were very clean and professional.
Recommended

AS
Andy S.
Mansfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
Category: Service
Andy said they did a very good job.
Recommended

KA
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KEITH A.
Mansfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Very nice people great service
Got my car fixed fast and was very helpful when I needed to order a new rim and didn’t charge me to store the car while the rim shipped. Everything works great now.

CW
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CARTER W.
Mansfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Excellent
Really great shop, good people. Highly recommend

DH
Dakota H.
Mansfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Dakota said that the business was great.
Recommended

Verified Customer
Mansfield, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/05/2025
verified customerVerified Customer
8
Silverado
Very nice people great service

JD
Joe D.
Mansfield, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/02/2025
verified customerVerified Customer
Category: Service
Joe said the people on the phone were great, the building was great, and they even picked up his wife so she could pick up the vehicle, which was great. But they said some of the parts he needed were ones he just replaced a couple months ago and that made him not trust them, and why he would not recommend them. He added it was a letdown but everything else with his service was great. He said they told him he needed brake pads and rotors, which he just had done a couple months ago and they should have been able to see that, but when he told them he just had them done, they switched to some other things that he needed replaced. He said it kind of left a big question mark, but everything else with the service was great for the service he did receive.
Not Recommended

Displaying Review 1 - 15 of 683 in total
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