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Quality Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,792 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
4
Total ReScores
4.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

Opened in 1994, Quality Auto has tried to offer the highest standard of repair at competetive pricing with fast service since its inception. Being the oldest privately owned AAA approved shop in Pomona, we have all ASE certified auto technicians and offer a 24month/24,000 mile warranty on our repairs. We specialize in driveability Opened in 1994, Quality Auto has tried to offer the highest standard of repair at competetive pricing with fast service since its inception. Being the oldest privately owned AAA approved shop in Pomona, we have all ASE certified auto technicians and offer a 24month/24,000 mile warranty on our repairs. We specialize in driveability diagnostics and offer smog checks as well as smog failure repairs. We are one of a select few shops that perform Brake and lamp inspections as well as general auto repair. I have lived in the area my whole life and have almost 25 years of auto repair experience. I am an ASE master auto technician and have worked for the Bureau of Automotive Repair as a systems material expert for about 10 years developing tests and training for technicians to further benefit the industry and its standards. Please call us at (909)596-5502 for any auto questions or needs and see why we have had a 100% approval rating with the Auto clubs approved auto repair program for the last 4 years. ...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(909) 596-5502

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3460 Falcon St Pomona, CA 91767-1012
Quality Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,792 Reviews)

KA
gravatar
Kathy A.
La Verne, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/05/2025
verified customerVerified Customer
9
Noise in car.
I was very happy for the help I received from them. They have been honest, reliable, and quick to solve the problem.

Verified Customer
Glendora, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Awesome as always
Mike and his team always get the job done.
Thanks guys! See you next time!

NL
Nancy L.
La Verne, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Smog Check
Friendly staff. As busy as it looked they took the time to explain everything an answer all questions I had. Highly recommended.

Verified Customer
La Verne, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
8
Smog check
Quick and courteous service

GR
Gina R.
La Verne, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Great service as always
Quality Auto is the only place I’ve taken my car to for any and all service needs. I wouldn’t dream of taking it anywhere else! I know I can trust Mike and Tony and their team to perfectly complete the work that needs to be done and always in a timely manner, and always for a reasonable cost.

MT
Mary T.
La Verne, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
0
Smog check
Very open to us coming in without an appointment

Verified Customer
La Verne, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Excellent Service!
Customer service is excellent. The entire team is welcoming, friendly and most importantly honest. I left knowing my car was is good hands and I immediately referred them to my colleagues! My family have also been going to them for a while and we are all so pleased by their service.

Verified Customer
La Verne, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Great service and done in a timely manner
Happy customer here!

Verified Customer
La Verne, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Great Place!
Came in at 10:15 on a Friday for an unscheduled oil change, and was out the door by 11:00!

DC
Dorsey C.
La Verne, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Prompt and skillful service.
On recommendation by AAA my disabled car was towed to your location where it was repaired in a prompt and skillful manner.

RM
Ray M.
Pomona, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
7
Fast friendly staff
Fast and friendly staff

RB
RAMON B.
Pomona, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Smog test
Like always quick and great service

JM
Jammie M.
Upland, CA
Mercedes-Benz C250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Tony and the owner has excellent customer service and they do excellent work at Quality auto service in Pomona
Tony has excellent customer service, I will always come there to get work done on my Mercedes. I was very happy with my service! and the owner has excellent customer service too!

OS
Olivia S.
Pomona, CA
Mercedes-Benz C280
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Great service
Ask for Tony.. him and his crew are great.. honest.. reasonable prices.. they will work with you.. I would highly recommend QA to my friends and family

MK
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Mady K.
Pomona, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
AC Maintenance
My car’s AC was failing to quickly cool after being in the sun. I called and spoke with Tony, who agreed to look at it. The needed work was performed and the charge was even slightly less than quoted. This business is where I will regularly take my auto.

Displaying Review 1 - 15 of 1793 in total
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