business image

Quality Auto Services

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,576 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

Contact
(508) 674-5533

Business Hours

Mon
8:00 AM - 4:30 PM
Tue
8:00 AM - 4:30 PM
Wed
8:00 AM - 4:30 PM
Thu
8:00 AM - 4:30 PM
Fri
8:00 AM - 4:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
275 Wilbur Ave Somerset, MA 02725-2028
Quality Auto Services' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,576 Reviews)

PS
gravatar
PAT S.
Swansea, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
9
Routine car care
Hello! Brought the Mazda in for routine care (oil change, snow shoes off and a sticker). Work done on time, well done and at a great price! Asked Jeff to look up what I was missing for the 120K maintenance and will get that done next oil change. Thanks guys!

BJ
BRIDGETE J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
New tires
They are always super friendly and knowledgeable and professional

DL
DONNA L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
9
QA Great Service
I have been to Quality Auto for our four family cars. Quality Auto Service is knowledgeable., professional, and above all pleasant. Every experience has been positive. Pricewise they are competitive with others., but the service received has been excellent. I would highly recommend them..

Verified Customer
Somerset, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
More than fair price point
Quality work- easy appointment or walk in.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Water pump coils and plugs.
I will definitely be going back to quality auto.

KA
KAREN A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Quality Auto Service
Quality Auto Service lives up to its name! Great service, fair price, very accommodating!

BA
gravatar
BRUCE A.
Somerset, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Bent bumper
This has nothing to do with my truck and mechanics. It has to do with my callousness. I hit some shrubs and vent my bumper call Jeff and he said he could take care of it which they did and I thank them for that.

GI
gravatar
GEORGE I.
Somerset, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Excellent service !
Efficient. Thorough. Qualified and friendly staff!

GD
GAIL D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Always excellent service
You can always expect excellent service at Quality. Fair and honest, too.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
9
Popped in for a quick state inspection
I dropped in, middle of the afternoon, no appointment and nobody in front of me. The car was brought into the bay straight away and the inspection completed in record time. I even saw them doing the mandatory ball-joint checks and jacking the car up. Had me back on the road before I could even read a chapter in my book.

ZF
ZACHARY F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Quick Turnaround and Great Service
They were able to diagnose the issue and give me a price the same day. The work was then completed the following day and I was able to pick the car up around midday! The mechanic I had was great, nice to talk to and went above and beyond. We had spilled some oil doing our own oil change a few days before bringing the car to Quality Auto and they made sure to clean up any leftover spots as well checking to make sure the oil level was good. I live close by and will definitely be using them again, if and when I need something done (just hopefully not too soon!)

RM
RICK M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Quick Turnaround
Provide quick turnaround with fair price and excellent workmanship.

AC
ANDREA C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
8
Brakes
Had an issue with my brake replacement and Quality was prompt to respond to my concern and rectify the issue at no cost. Just started my vehicle maintenance with Quality and so far I am pleased with their service.

MD
Mary D.
Massachusetts
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
Category: Service
Mary said they are cordial, they do very good work, and she is satisfied with the service.
Recommended

DO
DALE O.
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
10
Great will continue to do business with them than you QUALITY AUTO I APPRECIATE you
I recieved excellent service their courteous and took care of my vehicle and my concers greatly I will continue doing business with them best place around thank you QUALITY AUTO I appreciate all of you I completely trust them and will thank you I would and will recommend them to family and friends thank you QUALITY AUTO your great
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.