business image

Quirk Hyundai

Average Score
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
2.8
(13 Reviews)
-8

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-8
Net Promoter Score ®

Business Details

Categories
Contact
(781) 917-1141
No Business Hours Provided

Business Hours

* No Time Zone Provided
111 Mcgrathy Highway Quincy, MA 02169
Sales Department 's Reviews
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
2.8
(13 Reviews)

RG
gravatar
Robin G.
Hull, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/31/2023
0
Category: Sales
Tried To Have Factory Recall Repaired
Recently received factory recall notice from Hyundai. Called Quirk to schedule the repair. Was told that because they had not serviced the car at Quirk in the past that they would not service the car to comply with the recall.

Was given a ridiculous run around as to why they wouldn't schedule the repair.

Will be buying a new Santa Fe within the next few years and with such a poor customer service experience I will be purchasing the car from a different dealership.
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