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R&R Auto Group, Inc.

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(189 Reviews)
74
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
74
Net Promoter Score ®

Business Details

About

Pre-Owned Auto Dealership & Service Center, Auto repair, Vehicle maintenance, brake service, engine repairs, cooling system repairs, diagnostics. Pre-Owned Auto Dealership & Service Center, Auto repair, Vehicle maintenance, brake service, engine repairs, cooling system repairs, diagnostics.

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(951) 319-3181

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
26786 Encanto Dr Menifee, CA 92585
R&R Auto Group, Inc.'s Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(189 Reviews)

DT
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DAWN T.
Sun City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2025
verified customerVerified Customer
10
Excellent dependable service
I've had my 2005 Honda Odyssey serviced by R&R twice. Once was for an issue that was promptly diagnosed and repaired. The second time was for an A13 service (oil change, transmission flush, tire rotation. Allan and Shannon were both very helpful and pleasant to work with. VERY happy with the service I've received.
Ben R. from R&R Auto Group, Inc. responded on 01/28/2025 09:36 AM

We're delighted to hear about your experiences with us! It sounds like your 2005 Honda Odyssey is getting the royal treatment, and we're glad Allan and Shannon could help make the process smooth and helpful. We're always here to keep your wheels rolling (and hopefully not squeaking). Looking forward to being your auto service pit stop for many miles to come!


SA
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Susan A.
Santee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
10
Great service
I took my Jeep Compass to R & R Auto for a repeat oil change. They are quick and reliable. Mark, their shop manager, is very friendly and knowledgeable. It is great to have an honest service center. I highly recommend them.
Ben R. from R&R Auto Group, Inc. responded on 01/10/2025 09:37 AM

We're delighted to hear that your visits for oil changes have been smooth and speedy! It’s always a joy when you find a reliable spot for your Jeep Compass. Mark and the team strive to keep things friendly and transparent—after all, honesty is the best mechanic! Your recommendation is appreciated, and we look forward to keeping that engine running smoothly for you.


JM
JENNA M.
Menifee, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/27/2024
verified customerVerified Customer
10
A mechanic I can trust
We have always had a great experience at R&R!
Ben R. from R&R Auto Group, Inc. responded on 12/29/2024 09:35 AM

It's wonderful to hear you've consistently had great experiences with us! We like to think that we’re not just selling cars, but creating smoother rides and happy highways. If there's anything we can improve to make that five-star experience a reality next time, feel free to let us know. We're always in the fast lane for customer satisfaction!


NP
NEAL P.
Menifee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
They have serviced all my cars
They did a good job getting my car diagnosed and repaired correctly without trying to upcharge me.
Ben R. from R&R Auto Group, Inc. responded on 12/15/2024 09:37 AM

We appreciate you taking the time to share your experience! It's great to hear that our team diagnosed and repaired your car without any last-minute surprises on the bill. We believe in keeping the repairs straightforward—kind of like a mechanic's version of a no-nonsense sitcom. Here’s to keeping your vehicle running smoothly!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2024
verified customerVerified Customer
10
Fantastic Service
I took my car in to fix an oil leak and Allan took the reigns and walked me through the entire process. He called when he was doing anything to my car and even taught me a little in the process. Got the car back in a day, fantastic crew!
Ben R. from R&R Auto Group, Inc. responded on 11/25/2024 09:35 AM

We appreciate you sharing your experience with us! It's great to hear that Allan took such good care of you and your vehicle. We always aim to keep you informed, and it sounds like he was both a mechanic and a teacher—now that's a bonus! We're glad to know your car is leak-free and back on the road quickly. Our crew will be happy to hear your positive feedback. Here's to many worry-free miles ahead!


DD
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Diana D.
Sun City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2024
10
So glad I found this place!
This review is for the Service Center (not used car sales). I've had to take my 2011 vehicle here for several repairs in the past 3 months and every time that I go, I have had excellent service. Shannon, Mark, and Allan are all awesome! Very friendly, knowlegeable and very helpful in answering all of the questions that I always have. And very competitive pricing also. I highly recommend them!
Ben R. from R&R Auto Group, Inc. responded on 11/22/2024 09:37 AM

We appreciate you taking the time to share your experience with our Service Center! It's great to hear that Shannon, Mark, and Allan have been doing such a fantastic job. They really know how to make a visit feel less like a trip to the mechanic and more like catching up with friends over coffee—only with fewer cookies. Your recommendation means a lot to us, and we look forward to serving you and your 2011 vehicle again when the need arises.


EH
Ed H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2024
verified customerVerified Customer
10
Brakes Replacement
Had my front brakes replaced, after a few weeks they started to make some noise. I took it back and totally expected to be told everything was fine. Too my surprise they replaced the brakes under warranty. I thank you and appreciate your business.
Ben R. from R&R Auto Group, Inc. responded on 10/30/2024 09:36 AM

We appreciate your feedback and are glad we could make things right with your brakes. It sounds like they may have had a little too much to say for themselves! We're always here to keep your ride running smoothly. Your satisfaction means a lot to us, and we’re grateful for your trust in our services. Keep on cruising!


Verified Customer
Hemet, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2024
verified customerVerified Customer
9
Quick and helpful
I got my oil change and it was done quickly and the staff are very nice and helpful :)
Ben R. from R&R Auto Group, Inc. responded on 10/28/2024 09:35 AM

We're glad to hear your oil change went off without a hitch and in record time! It's great to know our team was as helpful as a GPS when you're lost – always here to steer you in the right direction. Your positive feedback fuels our engine, so here’s to smooth driving ahead!


SJ
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SHANNON J.
Menifee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2024
verified customerVerified Customer
10
Tire Repair
Fast, Quality Work. Saved Me From Having To Buy a New Tire.
Ben R. from R&R Auto Group, Inc. responded on 10/26/2024 09:37 AM

We're glad to hear you had a speedy experience with us! It's always a win when we can save you from a hefty new tire purchase. Our team aims to keep your ride smooth and your wallet happy. Drive safe out there, and may all your tires remain in tip-top shape!


MO
MICHELLE O.
Los Angeles, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/12/2024
verified customerVerified Customer
8
Brakes and rotors
Great customer service! They fixed a problem and made the stay more comfortable! Price was really good!
Ben R. from R&R Auto Group, Inc. responded on 10/14/2024 09:37 AM

We're glad to hear that you enjoyed our customer service and felt comfortable during your stay! It's always our mission to tackle problems and make things right, although it sounds like you’ve found the secret to our pricing too. If there’s anything we can do to bump that up to five stars next time, do let us know! We appreciate your feedback.


FI
Freddy I.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2024
verified customerVerified Customer
10
Great customer service
Great reliable service and very glad i found this place
Ben R. from R&R Auto Group, Inc. responded on 10/13/2024 09:39 AM

We're delighted to hear that you found us and enjoyed our service! Reliable service is our middle name—or at least, it could be if we had a middle name. We're here to keep you and your vehicle happy on the road! If you have any more experiences to share or questions, feel free to reach out.


DS
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DARLA S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2024
verified customerVerified Customer
8
Brake lights
Great service. I called re: both my brake lights out (pretty scary driving in traffic )
I got in the next day and only had to wait about 25 minutes. Very helpful and efficient. Since I couldn’t go to my regular mechanic in Fontana it always makes me nervous but these guys were great. Thanks so much R & R
Ben R. from R&R Auto Group, Inc. responded on 09/29/2024 09:35 AM

We appreciate you taking the time to share your experience. We're glad we could help turn that traffic scare into a smooth ride again—after all, safety first! It's always a bit nerve-wracking finding a new spot when you're used to your regular, so it's great to hear we hit the mark. If you have any other concerns, you know where to find us—hopefully not in a brake light emergency!


AO
ANDY O.
Norco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2024
verified customerVerified Customer
10
Excellent service
Excellent customer service Mark, the service manager and the Mechanics excellent
Ben R. from R&R Auto Group, Inc. responded on 09/11/2024 09:35 AM

We're really glad to hear you had a top-notch experience with our team! It's always a pleasure to work with customers who appreciate the hard work our service manager and mechanics put in. If you ever have more car care needs, just know we’re here, ready to help you keep those wheels turning smoothly!


JR
JON R.
Hemet, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2024
verified customerVerified Customer
10
Friendly, Honest, Fast, Affordable
The R&R Auto group team does fantastic job. They are knowledgeable, honest, Fast and affordable. I highly recommend them. They have worked on five of my families vehicles including our diesel, and I have always been pleased with their service. They have earned my business for life.
Ben R. from R&R Auto Group, Inc. responded on 08/14/2024 09:34 AM

We are thrilled to hear about your positive experience with our team, Jon! Thank you for your kind words and for trusting us with your family's vehicle needs. We take pride in delivering knowledgeable, honest, fast, and affordable service to all our customers. We look forward to continuing to earn your business for life. If you ever need anything in the future, don't hesitate to reach out. Your loyalty means a lot to us!


TW
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TRAVIS W.
Menifee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2024
verified customerVerified Customer
10
One of the best dealerships to go to they help you out with everything if you don’t know what ur looking for they will help point you in the right direction
R&R is a great place to look at they sell great vehicles they’ll make sure you leave with a great vehicle. It will be one of the most reliable vehicles you ever had go check em out!!!! R&R AUTOGROUP!!!located in menifee right north of McCall and right south of ethanac great place to go go check it out
Ben R. from R&R Auto Group, Inc. responded on 07/22/2024 09:36 AM

We're thrilled to hear about your positive experience, Travis! We pride ourselves on offering reliable vehicles and ensuring our customers drive away happy. Thank you for your recommendation, and we hope to see you again soon!


Displaying Review 1 - 15 of 189 in total
Service Coupons and Posts
Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. 😉 Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. 😉 Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. 😉 Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. 😉 Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. 😉 Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. 😉 Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. 😉 Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. 😉 Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. 😉 Our team is here for all your auto needs. #HappyCustomers #AutoRepair
Learn More

Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. 😉 Our team is here for all your auto needs. #HappyCustomers #AutoRepair
Learn More

Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. 😉 Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. 😉 Our team is here for all your auto needs. #HappyCustomers #AutoRepair
Learn More

Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. 😉 Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. 😉 Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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We’re thrilled to hear about your experience! 🚗💨 Our team loves keeping your Honda Odyssey in top shape—just like a buddy who always brings snacks on a road trip! Thanks for the shoutout to Allan and Shannon! 🌟 #AutoCare #CustomerLove
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. 😉 Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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We’re thrilled to hear you love our speed and reliability! ?? Mark and the team always aim to keep your ride in top shape. Honesty is the best policy—especially when it comes to your vehicle! Thanks for the recommendation! ? #AutoCare #RRAutoGroup
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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? Thank you for trusting R&R Auto Group with your ride! We're thrilled you found our service honest and effective. No sneaky upcharges here—just straight-up car love! ❤️ #AutoCare #CustomerAppreciation
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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We're thrilled to hear about your experience! Allan loves taking the wheel ?️ and showing off his automotive magic!✨ Quick turnarounds and a dash of education – that’s our style! Thanks for the kind words! #RRAutoGroup #CustomerCare ??
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
Learn More

Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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We're thrilled to hear you had such a smooth experience with your brakes! ?? We aim to keep our customers happy—no squeaks or surprises here! Thanks for trusting R&R Auto Group! ?✨ #CustomerSatisfaction #BrakeItDown
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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?✨ We're thrilled to help keep your wheels rolling and save you from that new tire! Fast and quality work is what we strive for! Thanks for the love! ❤️ #RRAutoGroup #TireRescue
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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We're thrilled you've found your go-to car care spot! ?✨ Reliable service is what we strive for, and we're happy to hit the mark! Thank you for the kind words—keep cruising with confidence! ? #RRAutoGroup #CustomerAppreciation
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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?✨ Thanks for the glowing review! We’re thrilled to hear you felt safe with us fixing those brake lights. ? No need for scary traffic adventures! Your kind words fuel our passion for great service. See you next time! #AutoCare #RRAutoGroup
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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We're revved up to hear you enjoyed our excellent customer service! ?? Mark and the team are always here to keep you rolling smoothly. Thanks for the love! ? #AutoCare #CustomerAppreciation
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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We're revved up to hear about your fantastic experience! ?? Our team loves making your vehicles happy, whether they’re diesel dynamos or family road warriors. Thanks for choosing us for life—no pressure, though! ? #AutoService #CustomerForLife
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the fantastic review! We're thrilled to hear you found your reliable ride with us. ?✨ If our vehicles had a fan club, you'd be the president! Come back anytime for more auto love. #RRAutoGroup #DriveHappy
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the awesome review! We're thrilled that you had a great experience at R&R Auto Group. We're always here to keep your car running smoothly. ☕️? #BestAutoService
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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? Thank you for choosing R&R Auto Group, Inc.! We're thrilled to know that we've been able to ease the stress and provide reliable service for your "mom car"! Your support means the world to us. #ReliableService #CustomerSatisfaction
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
Learn More

Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
Learn More

Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
Learn More

Thanks for the 5-star review! ? Our team at R&R Auto Group, Inc. is thrilled to read your feedback. We aim to provide top-notch service with a smile! ?✨ #CustomerExperience #AutoCare
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Ghassan! We're thrilled you had a great experience with us. We'll keep offering top-notch service at great prices. ?? #HappyCustomers #RRAutoGroup
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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Thanks for the high praise, Paul! We're thrilled to hear that you were happy with our tire maintenance service. ?? We appreciate your recommendation and look forward to seeing you again soon! #HappyCustomers #AutoCare
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Thanks for the 5-star review, Allen! We're delighted to have kept your radiator in check. ? Our team is here for all your auto needs. #HappyCustomers #AutoRepair
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