With appointment, R A&T started service on time at 8 AM for oil change. However, with suggested replacement of air filters, it took over 2 hours. Not convenient. They noted that it would be an extra 10 minutes to obtain a cabin filter, which actually was more like 30 minutes. Next time I will buy the filter myself as it is not hard to replace.
MICHELLE W. from Racetrack Auto and Tire responded on 03/11/2026 07:54 AM
Hey Tim. Thank you very much for your feedback. I apologize for any inconvenience this has caused for you, and I will make sure this is addressed with management and have them reach out. Once again, I am sorry it took longer then expected.
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