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Ragan Auto

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(212 Reviews)
92

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

Contact
(918) 715-3236

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
306 E Wyandotte Ave McAlester, OK 74501
Ragan Auto 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(212 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

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Corina B.
Hartshorne, OK
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/20/2022
0
routine maintenance 1174.00 270.00 6300.00 You be the judge
Took my car into Ragan auto for routine maintenance to keep up with my warranty. Left him a list. My son picked the car up. When he got it home said it was revving and jerking. He also stated the oil dip stick was shaved off. He thinks when they put the motor cover back on they didn't put the dip stick through the hole and when the hood was closed it shaved it off. I immediately called Matt. He said he thought it was sensor he would order the dip stick and sensor and when the part came in to bring it back. I took it back. I paid 270.00 and picked it up. Next morning the light on the dash came on. I called them ( I was in town) he said to bring it over. A different mechanic (not Matt) checked it and said it was a torque converter. I went into the office and spoke to Brian the owner and the mechanic that put the scope on my car. I asked if I could drive it The mechanic in said I could in fact the light was cleared. They would call my warranty company get the ok and they would call me to bring it back. They called my warranty company and since I drove it after the light came on they won't cover it. But if I wanted to give them 6300.00 they would fix my transmission. I asked for a letter stating they told me I could drive the car (since they are the professionals) and the owner Brian said he wouldn't give me anything that would incriminate him and when was I going to move my car?

BB
BILLY B.
Mcalester, OK
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/07/2021
0
Apparently likes to take advantage of disabled veterans???
Broke down in Muskogee, called wrecker, heard good things from co-worker (???‍♂️)...should have known...he ain’t got a clue about vehicles since his mighty Ram sounds like a crackhead on a typewriter idling.... only a specific wrecker company can drop cars off to them. Morgan Towing NOT allowed on their premises. After car set in same spot for 3 damn days get a call. First car part (throttle chamber complete and factory new just old stock) that’s average $50 on eBay they say “$345” ? 4 bolts up front easy to get to....then this sensor that sensor...etc. All in all what was a $200 fix I just wound up doing myself. These fleecing douchebags wanted OVER $1,000 to do. Pathetic pieces of monkey shit. These kind are infested in this town and area. Fly by night shade tree mechanics. Here’s your rating ?????...in stereo straight from the heart.
Bryan R. from Ragan Auto responded on 10/08/2021 06:39 AM

Thank you for your feedback. I'm sorry you were not pleased with your service. 


Displaying all 2 Review
Service Coupons and Posts
Thanks for the kind words, Vanessa! We're so glad you trust us with your vehicle. ?? #McAlester #Trustworthy #FriendlyService ???
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Thanks for the awesome review, James! ? We're so glad you had a great experience with us. We strive to provide the best service possible and are glad we could help you out! #RaganAuto #McAlester ?
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