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Randall's Autohaus

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(645 Reviews)
72
Write a Review
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Score Details

5 stars
89%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
72
Net Promoter Score ®

Business Details

About

Thousands of people have chosen Randall's Autohaus for their car needs since 1981. Randall’s Autohaus team provides “World Class” European automotive maintenance, repair, and service for BMW, Jaguar, Porsche, Audi, Mercedes Benz, Mini Cooper, and Volkswagen owners. Thousands of people have chosen Randall's Autohaus for their car needs since 1981. Randall’s Autohaus team provides “World Class” European automotive maintenance, repair, and service for BMW, Jaguar, Porsche, Audi, Mercedes Benz, Mini Cooper, and Volkswagen owners.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(228) 896-1151
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2160 E Pass Rd Gulfport, MS 39507-3801
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Randall's Autohaus' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(645 Reviews)
Write a Review
Recent Reviews
AM
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Anthony M.
Biloxi, MS
Mercedes-Benz C320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
Fast Friendly Service
Quality service for all vehicles
The Team A., Owner from Randall's Autohaus responded on 08/02/2025 09:44 AM

We appreciate your feedback and are glad you experienced quality service with us! 🚗✨

RE
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ROBERT E.
Gulfport, MS
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
Excellent service!!
First time customer.
Great service !
The Team A., Owner from Randall's Autohaus responded on 08/01/2025 09:41 AM

We appreciate you choosing us for your first visit! 🌟 Your satisfaction is our priority.

DD
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DEBRA D.
Gulfport, MS
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Terrific Service!
We have Randall’s Autohaus service our 2003 Mercedes Roadster and our 2025 Volvo S90. They are friendly, knowledgeable, and provide timely service. We highly recommend them.
The Team A., Owner from Randall's Autohaus responded on 07/31/2025 09:39 AM

We appreciate your recommendation and are glad to hear about your positive experience with our team! 🚗✨

FM
Frank M.
Ocean Springs, MS
Mercedes-Benz 560SL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
I have used Randall’s for my MB maintenance and repairs.
Very good on old Mercedes!
The Team A., Owner from Randall's Autohaus responded on 07/27/2025 09:40 AM

We appreciate your feedback! It's great to hear that we're able to provide quality service for classic Mercedes vehicles. 🚗✨

BS
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Barbara S.
Ocean Springs, MS
Mercedes-Benz GL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Quick response. Thorough, reliable and reasonable attention to our car trouble
Randall’s Auto Haus helped us with an ongoing problem with our MBZ recently. Their approach in diagnosing the trouble spot was step by step and managed to keep the diagnostics accurate and within reason. We greatly appreciated how quickly they worked us in, completed the diagnostics and outlined the source of the problem. Their staff is courteous, professional and helpful. We have great confidence in their work and feel comfortable recommending them to others.
The Team A., Owner from Randall's Autohaus responded on 07/27/2025 09:40 AM

We appreciate your feedback and are glad we could assist with your MBZ issue! Your confidence in our service means a lot to us. 🚗✨

MW
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Michael W.
Gulfport, MS
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/19/2025
1
Save your time and money
Do not bring your car here. I had Randall's do a lot of work to my 2019 C63s. I got a transmission flush, new fluids, come to find out after I bring it to Mercedes Benz of mobile the car was about 5 liters low on fluids which caused my transmission to overheat and blow. Randall sent me a bill for $12,000 to get it fixed. Luckily I was able to tell some people at Mercedes Benz of mobile what happened and they diagnosed it right away and assured me the previous mechanics did not do their job properly. My transmission pan was also hand tightened and loose. It's amateur hour over at Randall's do not bring your car here! Save yourself a headache and money.
RF
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ROBERT F.
Beulah, MI
Mercedes-Benz 300TD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/18/2025
verified customerVerified Customer
6
Blowing cool. Drives Better.
My 2nd visit! Was lucky to find Randall's. Other places would not work on an older Mercedes. I understand that good work takes patience and finding parts can be a challenge, but after 3 months and $8000, I had to retrieve it, even though it still needs a new AC compressor and the controls don't work right.
The Team A., Owner from Randall's Autohaus responded on 07/20/2025 09:39 AM

We appreciate your continued trust in our services, and we're committed to resolving the remaining issues with your vehicle. Please reach out to discuss how we can better assist you. 🚗🛠️

RF
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RONNIE F.
Biloxi, MS
BMW Z3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
We had several repairs to a ‘96 BMW Z3.
This was our second visit to Randall’s Autohaus. Our first visit was to repair power steering and replace the rack and piñon. Second visit included routine service and to replace window motor and regulator.

The staff members are very professional and competent. For the first time in many years we know or classic car is in good hands.
The Team A., Owner from Randall's Autohaus responded on 07/13/2025 09:39 AM

We appreciate your trust in us for your classic car's care. It's great to know you feel confident in our team's professionalism! 🚗💨

KW
KENRICK W.
Biloxi, MS
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
9
Good job
Good job
The Team A., Owner from Randall's Autohaus responded on 07/10/2025 09:39 AM

We appreciate your positive feedback! Your support motivates us to continue providing excellent service. 😊

BR
BILLY R.
Diamondhead, MS
Mercedes-Benz SL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
AC condenser
I am extremely pleased with the service I receive from Randall’s Autohaus
The Team A., Owner from Randall's Autohaus responded on 07/06/2025 09:36 AM

We appreciate your feedback and are glad to hear you're pleased with our service! 🚗✨ Your satisfaction means a lot to us!

DB
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DAVID B.
Hattiesburg, MS
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Very Professional / Friendly
Very professional, very knowledgeable, quick attention !
The Team A., Owner from Randall's Autohaus responded on 07/02/2025 09:39 AM

We appreciate your feedback! It’s great to hear you found our service professional and attentive. 🌟🚗

IS
Izze S.
Volvo XC60
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/27/2025
verified customerVerified Customer
0
Lack of transparency
After a day or so of my vehicle being towed in. I received a phone call about my Volvo from Randall. He proceeded to explain what was wrong with the vehicle but turned out he had mixed my vehicle with another customers. I had explained to him during that phone call my vehicle had an electrical issue and I had already checked my spark plugs and wires and stated the couldve been a shortage. He then proceeded with the 3 hour diagnostic to later tell me there was a compatible engine in my vehicle and he had pre ordered the vehicles part without notifying me. The total ended up being 1,066 to replace the fusable link between the starter and my car, diag, as well as the labor plus ordering. I thought I might as well do it myself since the land Rover engine that was in my vehicle had a starter located at the bottom of the engine. Finally proceeding with the payment I asked for the vin of the engine and asked where the starter was located (after pointing out the protruding wire hanging from the bottom of the engine that connects the starter) they refused to give me that information and told me my starter was next to the battery and there was no way I would be able to fix it myself.
JC
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JERRY C.
Gulfport, MS
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Excellent service
I will not take my car any where but here!!!!!! I pray they are around forever and if you don’t utilize their service then you are missing out!
The Team A., Owner from Randall's Autohaus responded on 06/29/2025 09:40 AM

We appreciate your strong recommendation and loyalty! 😊 Your support inspires us to continue delivering the best service possible. 🚗✨

DP
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DANIEL P.
Gulfport, MS
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Go here instead of the dealer! Your wallet will thank you
Friendly, knowledgeable, accommodating staff provide timely affordable service.
The Team A., Owner from Randall's Autohaus responded on 06/29/2025 09:40 AM

We appreciate your feedback! 😊 It’s great to hear that our team met your expectations with friendly and efficient service.

RC
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RYAN C.
Biloxi, MS
Land Rover Range Rover Velar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
9
Nice people to deal with.
Do what they say they are going to do. Keep you up to date on progress.
The Team A., Owner from Randall's Autohaus responded on 06/18/2025 09:38 AM

We appreciate your positive feedback! 🌟 Keeping you informed is a priority for us.

Service Coupons and Posts
Thanks for the thumbs up! 👍 We're always revved up to give you good service. Remember, we're just a pit stop away when your car needs a little TLC! 🚗💨 #RandallsAutohaus #AutoCare
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We're thrilled to hear you're extremely pleased with our service! 🚗✨ Making cars happy is our specialty, and your satisfaction is our fuel. Thank you for the glowing review! #RandallsAutohaus #CustomerAppreciation
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Thank you for the fantastic review! 🚗✨ We take pride in our professionalism and knowledge, and we're just as quick as a well-tuned engine! We're here to keep you and your ride in top shape. #RandallsAutohaus #CustomerSatisfaction
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We're blushing! 😊 Thank you for your unwavering support! We're here to keep your ride running smoothly and your worries on the road at bay. 🚗💨 Remember, we're just a pit stop away from auto bliss! #RandallsAutohaus #CarCareConfidence
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We're thrilled to hear you enjoyed our friendly and knowledgeable staff! 🛠️💙 Providing timely and affordable service is what we strive for—no nuts and bolts about it! Thanks for the awesome review! #RandallsAutohaus #CustomerCare
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Thanks for the shout-out! 🚗✨ We pride ourselves on keeping promises and you in the loop. After all, your car deserves a little pampering too! 😄 Stay tuned for more updates and services. #RandallsAutohaus #WeGotYouCovered
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We’re thrilled you found us! 🚗✨ We promise to treat your wife’s Jaguar with the care it deserves—no mobile service needed! Thanks for choosing Randall's Autohaus. We’re just a pit stop away! 🏁 #JaguarCare #RandallsAutohaus
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Thanks for the awesome feedback! We're thrilled to have your cars fixed and roaring back to life! 🚗💨 At Randall's Autohaus, we love turning automotive frowns upside down! 😂 #AutoMagic #RandallsAutohaus
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Thank you for the kind words! We take pride in our professional service—like a pit crew for your car! 🚗💨 Your support means the world to us. Keep cruising with confidence! #RandallsAutohaus #QualityService
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🚗✨ Thanks for the awesome review! We're blushing under our hoods! 😄 Our team is always here to keep your wheels turning smoothly. We appreciate your trust and support! Remember, we’re just a pit stop away! #RandallsAutohaus #TopNotchService
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Wow, we’re thrilled to hear that your truck is back to its prime! 🚙✨ At Randall's, we treat every vehicle like royalty, because your ride deserves it. Thanks for trusting us to fix what others couldn't! 💪 #RidingSmooth #RandallsAutohaus
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🚗💨 Thank you for the stellar review! We're thrilled to hear your Porsche and Mercedes are running like new. We love working on imports—it's like a high-speed dance for our mechanics! Keep cruising in style! #RandallsAutohaus #ImportExperts
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We're thrilled to hear you love our quick and reliable service! 🚗💨 Your Volkswagen deserves the best, and we're here to ensure it runs like a dream. Thanks for choosing Randall's Autohaus! #VolkswagenLove #AutoExcellence
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We appreciate the trust you place in Randall's Autohaus! 🛠️ We're here to make automotive care a breeze—like a Sunday drive! 🚗💨 Your support means the world to us. Thanks for choosing us! #AutoCare #TrustRandalls
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We're thrilled to hear you’re always satisfied with our service! 🚗✨ Our team loves making sure your ride runs smoothly—after all, happy cars make happy drivers! Thanks for trusting us! #RandallsAutohaus #AutoCareExperts 🛠️
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We’re thrilled to hear you enjoyed our team’s vibes! 😊 Building strong connections while keeping you safe on the road is our top priority. Thanks for the kind words! Keep cruising with confidence! 🚗💨 #RandallsAutohaus #CustomerAppreciation
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We're blushing! 😊 Thanks for your kind words about our clean shop and friendly crew. We're thrilled you found us—consider us your automotive treasure map! 🗺️🚗 Fairness is our middle name! #RandallsAutohaus #LuckyFind
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We're thrilled to hear you had such a fantastic experience at Randall's Autohaus! 🛠️😊 Our team loves to keep your vehicles running smoothly and your smiles even brighter. Thanks for sharing the joy! 🚗✨ #CustomerAppreciation #AutoHausFamily
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Thank you for the kind words! We’re thrilled to be your go-to for top-notch car service. 🚗✨ We promise to keep your vehicle running like a dream! Can’t wait to see you again for future maintenance needs! #RandallsAutohaus #CarCareExperts
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Thank you for the fantastic review! 🚗 We're thrilled you found our service great and pricing reasonable. We look forward to keeping you rolling smoothly! Remember, your car’s happiness is our business! 😄 #RandallsAutohaus #HappyCars
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We're thrilled to hear that we got your car back on the road faster than you can say "vroom!" 🚗💨 Our team loves a good challenge! Thanks for trusting us with your ride. See you next time! #RandallsAutohaus #QuickFixes
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We're revved up to hear you loved our service! 🚗💨 Quick and fine is our motto—just like your car's last tune-up! Thanks for trusting Randall's Autohaus. See you on the road! 😊 #AutoExperts #QuickService
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Thanks for the shoutout, Mike! ⏳ We're thrilled to keep your ride running smoothly while you relax. Just like a good cup of coffee, oil changes are best enjoyed fresh! ☕🚗 #RandallsAutohaus #SmoothRides
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Thanks for the shout-out! 🚗 We aim to keep it professional, but don’t worry, we know how to have a little fun too! Your trust means the world to us. 🌟 #RandallsAutohaus #AutoCareExperts
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Thank you for the awesome review! ?✨ At Randall's Autohaus, we’re all about quick fixes and happy rides. Who knew car problems could vanish faster than a pizza delivery? ? #AutoMagic #QuickFix
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?? Thanks for the awesome review! We're thrilled our detailed inspection helped you seal the deal on that Mercedes Benz GT. Here’s to smooth rides and happy sales! ?? #RandallsAutohaus #AutoExperts
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Thank you for the kind words! We're revved up by your encouragement! ?? Our team will keep cruising at full throttle to provide top-notch service. Stay tuned for more auto magic! ✨ #RandallsAutohaus #KeepItRolling
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Thank you for the awesome shoutout! We’re thrilled you enjoyed our friendly service—it's what drives us (pun intended! ??). Your support fuels our passion for keeping your ride in top shape! #RandallsAutohaus #CustomerLove
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Thanks for the awesome review! ?? We're thrilled we could get you back on the road faster than a speeding ticket! Our team works hard to keep prices reliable and results stellar. Come see us again! #RandallsAutohaus #HappyDriving
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We're thrilled to hear you found our advice fair and prompt! ?? At Randall's Autohaus, we're always here to steer you in the right direction. Thanks for your trust—like a well-tuned engine, we run smoothly together! ?? #CustomerAppreciation #AutoCare
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We're thrilled to hear our friendly team made your visit a breeze! ?✨ We love helping you with those valuable suggestions—consider us your pit crew! Thanks for the kind words! #CustomerLove #RandallsAutohaus ?
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We're thrilled to hear that your Mini Cooper is back on the road faster than you can say "road trip!" ?? Thanks for trusting us with your car and for the fantastic review. We love turning car troubles into triumphs! ? #RandallsAutohaus #CarCareKings
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Thanks for the love! ? We're thrilled you had a great experience with our knowledgeable team. Remember, we're just a pit stop away if your car needs a check-up! ?? Looking forward to seeing you again! #RandallsAutohaus #CarCareExperts
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We're revved up to hear you had an excellent experience with our service and repair! ?✨ Thanks for trusting Randall's Autohaus to keep your wheels turning smoothly. We're here for all your automotive needs! #AutoExcellence #RandallsAutohaus
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Thanks for the fantastic review! ? We're thrilled our team made your repair process smooth and clear. Keeping you in the loop is our specialty! If your car ever needs another spa day, you know where to find us! ? #RandallsAutohaus #AutoCareExcellence
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