business image

Ray's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,280 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Ray's Auto Service is conveniently located in Haverhill, Massachusetts. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Ray's Auto Service is conveniently located in Haverhill, Massachusetts. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(978) 372-9611

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1457 Broadway Haverhill, MA 01832

Affiliations

AAA - Approved Auto Repair
ASE
Ray's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,280 Reviews)

MH
gravatar
MARSHA H.
Haverhill, MA
Honda Civic EX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2025
verified customerVerified Customer
8
The BEST!!!
I trust Ray's Auto and steve is fantastic. I have been taking my cars here for several years. Before my daughter took her car to move to Miami, FL I told her, OHHH no, not without Steve making sure it's fine for the trip (09 Hyundai) and he made sure baby girl was 100% before I allowed her to go.
I 100% trust Rays for the great service and tell my friends all the time if they ask for a suggestion!

MI
gravatar
MARK I.
Haverhill, MA
Toyota Prius Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2025
verified customerVerified Customer
10
Great repair shop
I’ve been going to Ray’s Automotive about every four months for the past nine years and never had a problem. My car is always ready when promised.

ML
gravatar
MICHELLE L.
Haverhill, MA
Toyota RAV4 LE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2025
verified customerVerified Customer
10
Fast services
Extremely friendly! Fast service. Very trustworthy will definitely be going back :)

BO
gravatar
BOB O.
Haverhill, MA
Honda Pilot LX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2025
verified customerVerified Customer
10
Excellent Service
Ray’s is an honest, reputable auto service facility! I trust them with all our auto service needs!

PD
gravatar
PETE D.
Plaistow, NH
BMW 230i xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2025
verified customerVerified Customer
10
Trust Steve at Ray’s
I’ve found I can fully trust Steve at Ray’s for doing the right work on my vehicles, at a reasonable price, now going on 15 years.

LL
gravatar
LAURIE L.
Methuen, MA
Chevrolet Equinox Premier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2025
verified customerVerified Customer
10
Excellent service!!
I am comfortable knowing that every time I bring my car in I will receive excellent service. He is fair and honest in his pricing.

LD
gravatar
LOUISE D.
Merrimac, MA
Honda Accord EX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
10
Oil change
Whenever I call to get an appointment, I get it soon and it fits into my schedule. That’s very important to me. Steve explains everything so I understand it. I totally trust these guys with my car.

JD
gravatar
JENNIFER D.
Haverhill, MA
Ford F-150 XLT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2025
verified customerVerified Customer
10
Great service with a smile
Ray's has always provided great service for my family. Convenient hours - willing to work out something if necessary regarding pick up/drop off. Reasonable costs.

JM
gravatar
Joe M.
Salem, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2025
10
Very communicative, flexible and friendly.
Steve communicated issues and allowed flexibility for dropoffs/pickups.

LE
LESLIE E.
Haverhill, MA
Hyundai Santa Fe GLS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2025
verified customerVerified Customer
10
Love Ray’s
Even the unexpected things get taken care of at Ray’s

PS
PAUL S.
Haverhill, MA
Dodge C/V Tradesman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2025
verified customerVerified Customer
10
Top Quality work as usual
Always good service at affordable price. When you find a good company you stick with it.

CP
CHARLES P.
Haverhill, MA
Honda Odyssey EX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2025
verified customerVerified Customer
10
Power Steering Leak
Diagnosed problem to high pressure hose not pump as I initially thought, thus saving me money. Work done correctly for fair price on day when i wanted it done. Answered all questions without rushing me. Detailed understandable explanation. Treated better than family.

BN
BOB N.
Salem, NH
Chevrolet
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Excellent service
excellent service

TS
TOM S.
Haverhill, MA
Subaru Outback 2.5i Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Good Service
My experience at Rays Auto has been great!! Having a mechanic like Steve makes things easier Knowing your car is going to be safe while being worked on.The work is done once and done right.

TN
TINA N.
Pelham, NH
Hyundai Santa Fe SEL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
9
Friendly, efficient service
Steve is a pleasure to do business with.. helpful and mindful of your circumstances/concerns

Displaying Review 1 - 15 of 1280 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.