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Redlands Auto Electric

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(417 Reviews)
83
Write a Review
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Score Details

5 stars
90%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
83
Net Promoter Score ®

Business Details

About

For 53+ years, Redlands Auto Electric has been a cornerstone of the Redlands, CA community. We offer vehicle repairs from simple oil changes to air conditioning repair and brake repair. We’re an upfront and honest auto shop that doesn’t give you the run around when your vehicle needs repairs. Because we are transparent, you can trust that For 53+ years, Redlands Auto Electric has been a cornerstone of the Redlands, CA community. We offer vehicle repairs from simple oil changes to air conditioning repair and brake repair. We’re an upfront and honest auto shop that doesn’t give you the run around when your vehicle needs repairs. Because we are transparent, you can trust that our ASE-Certified technicians will provide you with the best recommendations and advice for maintaining your car. ...more

Categories
Auto Repair, Car Maintenance, Smog
Contact
(909) 792-4776
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 4:30 PM
Sun
closed
* Pacific Time (Us & Canada)
1165 W. Park Avenue Redlands, CA 92373
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Affiliations

Redlands Auto Electric's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(417 Reviews)
Write a Review
Recent Reviews
RW
RODERICK W.
San Bernardino, CA
Cadillac ATS Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
2016 Cadillac ATS-v Turbo Imbalance
Took my 2016 Cadillac ATS-v in for the turbos Imbalance. They clean the turbos, fuel injectors, and throttle body. The staff was friendly and kept me updated with the progress. Will definitely use them again.
Terry, Manager from Redlands Auto Electric responded on 05/16/2025 09:35 AM

We're glad you had a great experience with us and your Cadillac is back in the fast lane. Your loyalty means a lot!

Verified Customer
Highland, CA
Genesis G70
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/08/2025
verified customerVerified Customer
0
Intoxalock removal
I used this shop to remove a device and they charged over $200 to remove it when I got the car home I was looking over it and there was still have the device with the wires running to my stater definitely would not recommend this shop and when I called to let them know they didn’t finish the job they said I can not speak to them like that 🤡🤡🤣
Terry, Manager from Redlands Auto Electric responded on 05/21/2025 01:40 PM

We’re sorry to hear about your experience; However when you start yelling into the phone, the conversation ends. Speaking in a civil tone is how you resolve any issue. It was really no problem to address, and correct. 

The Team at Redlands Auto Electric
Phone: 909-792-4776
Email: REDLANDSAUTO@YAHOO.COM

RW
RON W.
Redlands, CA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Problem solved
Truck has four ways running all the time only way to turn off was to disconnect the battery
After a quick look over they found a old car alarm installed
Upon removal all is good
Great job
Terry, Manager from Redlands Auto Electric responded on 05/02/2025 09:35 AM

Thanks for your feedback! It sounds like that old car alarm was more of a party crasher than a helpful feature.

CH
CHARLES H.
Calimesa, CA
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Replaced battery under warranty
A new battery unfortunately went bad after only 6 or 7 months. They honored the warranty and got me fixed up at virtually no cost. They went the extra mile and diagnosed other factors to make sure it wouldn't happen again. They looked pretty busy but were able to turn it around within 1 day.
Terry, Manager from Redlands Auto Electric responded on 05/01/2025 09:35 AM

We're glad to hear we could get you back on the road without a hitch! Our team loves a challenge, especially when it involves making your ride happier.

RG
RAYMOND G.
Grand Terrace, CA
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Great service
Satisfied with the job they did.
Terry, Manager from Redlands Auto Electric responded on 04/22/2025 09:34 AM

We appreciate your feedback and are glad you’re satisfied! Here’s hoping your vehicle stays happy too.

DL
DAVID L.
Yucaipa, CA
Ford Explorer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/08/2025
verified customerVerified Customer
0
Service & Repair
Thanks for your service
Terry, Manager from Redlands Auto Electric responded on 04/09/2025 09:34 AM

We appreciate your business and are glad you were satisfied—just remember, we're always here for your auto electric needs!

Verified Customer
Redlands, CA
Mazda CX-5
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/31/2025
verified customerVerified Customer
5
Stay on top of them and work will get done
The team was very nice but we had to follow up multiple times for an update. We were never called throughout the process. On top of it, we told them what the issue was from day one, car stalls when you turn headlights on, yet they never chose to look at that until a week later we called in again and reminded them to check. They checked and sure enough that was the issue and it was fixed in 3 days. Not a bad place just recommend you stay on top of them.
ML
MARY L.
Redlands, CA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Great service & quality work
Honest shop with great quality work.
Terry, Manager from Redlands Auto Electric responded on 04/01/2025 09:33 AM

We appreciate your recognition of our honesty and quality—great work is what we aim for, like a well-tuned engine!

MW
MARTY W.
Colton, CA
Nissan Frontier 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Two thumbs up
Excellent experience. No BS service. Took it in figured it out. Gave it back fair price. Wouldn’t hesitate to take stuff to them anytime. Would recommend to a friend as well
Terry, Manager from Redlands Auto Electric responded on 03/15/2025 09:34 AM

We're glad you enjoyed the no-nonsense service! It's always great to have satisfied customers ready to spread the word.

TR
TIFFANY R.
Loma Linda, CA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Amazing buisness
I came to this buisness looking for help when another local shop messed up on a job and didn't know how to fix it. Terry and the crew over at Redlands Auto and Electric fixed my 2007 chevy silverado and communicated every detail with me thoroughly, along the way. I will never go to another shop again unless it is something this shop just cannot do.. which isn't much! GREAT SERVICE! Amazing customer service!! And a very reliable and honest job done on my truck. Thank you guys again, for everything.
Terry, Manager from Redlands Auto Electric responded on 02/27/2025 09:35 AM

It's fantastic to hear that we could rescue your Silverado from its previous misadventure! Your trust means the world to us, and we promise to keep the high standards rolling.

BC
BRANDY C.
Redlands, CA
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Helpful auto people
Went in and was given great service. Honest and reliable. No pressure with upselling. Will be back
Terry, Manager from Redlands Auto Electric responded on 02/23/2025 09:34 AM

We're glad you felt the love without the pressure! Count on us to keep it honest and straightforward whenever you need us.

PW
PHILIP W.
Yucaipa, CA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
They did a great job and took care of the problem
Samone the electrician was able to diagnose and find the broken wires that controlled the window on the passenger side that wouldn’t work.
They got the job done and would highly recommend. You won’t be disappointed. Great job!!
Terry, Manager from Redlands Auto Electric responded on 02/20/2025 09:35 AM

We're glad Samone could work her magic on those sneaky wires! Your recommendation is the ultimate compliment—thank you for sharing!

CW
CORY W.
Redlands, CA
Chevrolet Camaro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
My Go to automotive repair facility!
Redlands Auto Electric has always gone above and beyond on my automotive repair needs. They’ve helped bring several of my classic cars back to life with an expert touch and at a reasonable cost. Their facility is truly top notch
Terry, Manager from Redlands Auto Electric responded on 02/15/2025 09:35 AM

We appreciate your kind words and we're glad to hear your classic cars are feeling revitalized! Here’s to many more revved-up adventures.

HM
HELEN M.
Highland, CA
Mitsubishi Outlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Electronic problem
Excellent service and bety willing to answer questions
Terry, Manager from Redlands Auto Electric responded on 02/07/2025 09:34 AM

We're glad to hear our team was so helpful! Remember, no question is too quirky for us.

JT
JAIME T.
San Bernardino, CA
Dodge Challenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Gauges fixed !
Thanks you guys excellent job for getting my challenger back on the road .
Terry, Manager from Redlands Auto Electric responded on 02/07/2025 09:34 AM

We appreciate the shout-out! Helping your Challenger hit the road again is what we do best—just call us auto superheroes.

Displaying Review 1 - 15 of 417 in total
Service Coupons and Posts
Thank you for the fantastic review! We pride ourselves on being your go-to auto whisperers 🚗💡. Your trust means the world to us—we promise to keep the courtesy and knowledge revved up! #RedlandsAutoElectric #WeLoveOurCustomers
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Thank you for your kind words! We believe patience is a virtue, especially in auto repair! 🚗🔧 We're thrilled to be your recommended go-to shop. Come see us anytime—no wrench left behind! 😄 #AutoElectric #CustomerCare
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Thank you for the kind words! We're thrilled you were happy with our work. Don’t worry; we build repairs to last, just like your favorite pair of jeans! 😄🔧 #RedlandsAutoElectric #QualityRepairs
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Thank you for trusting us with your son's Honda Civic! 🚗 We love a good challenge and are thrilled to have resolved that "linking error." Remember, if your car could talk, it would say thanks too! 😉 #RedlandsAutoElectric #HappyDrivers
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Thank you for the thumbs up! We love a good challenge, especially with rare parts! 🚗✨ Your satisfaction drives our passion. Keep cruising and know we’re here for all your automotive needs! #RedlandsAutoElectric #RarePartsExperts
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Thank you for trusting us to give your vehicle the care it deserves! 🛠️ We’re thrilled to hear it’s running smoothly again. Remember, if your ride needs a little TLC, we’ve got you covered! 🚗💨 #RedlandsAutoElectric #AutoCareMagic
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We appreciate the love! 💙 At Redlands Auto Electric, we're like your car's personal detectives—solving problems until we crack the case! 🕵️‍♂️ Thanks for trusting us with your ride! #AutoRepair #CustomerLove
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🚗🔌 Big shoutout to our amazing customers! We're thrilled to hear about your positive experience with our team at Redlands Auto Electric. We're here to keep your car’s electrons happy! ⚡ Your trust means the world to us! #CustomerSatisfaction #AutoMagic
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We’re thrilled to hear that our team hit the fast lane to deliver top-notch service! 🚗💨 Efficiency and care are our secret ingredients. Thanks a million for the shoutout! We strive to keep you cruising smoothly! 😄 #RedlandsAutoElectric #CustomerLove
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We're thrilled to hear you found us both attractive and courteous! 🌟 We're aiming for 'auto-mazing', one car at a time! Thanks for the kind words – we love treating our customers like royalty! 🚗✨ #RedlandsAutoElectric #CustomerAppreciation
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Thank you for trusting us with your tire troubles! 🚗💨 We’re thrilled to know we kept you rolling smoothly. Remember, we’re just a pit stop away for all your auto needs! 😄 #AutoCare #RedlandsAutoElectric
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🚗💧 Thanks for the kudos! We're thrilled to have kept your Chevy truck running smooth for 16 years. No coolant leak can hide from us! We appreciate your trust and loyalty over the years! 🌟 Here’s to many more! #CustomerForLife #RedlandsAutoElectric
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We're thrilled to hear that our team hit the gas and got you back on the road in just 25 minutes! 🚗💨 Thank you for the kind words! We're always here to keep your ride running smoothly. #FastService #RedlandsAutoElectric
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Wow, a 20 out of 10? 🌟 We’re over the moon! 🚀 Thank you for trusting us with your ride – we promise to keep delivering that stellar service! Your car is in good hands! 🔧❤️ #RedlandsAutoElectric #CustomerLove
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Big thanks for the kind words! We're thrilled you found our team professional and prompt. Referrals are the best compliments – we’re blushing! 🚗💖 Keep spreading the love! #RedlandsAutoElectric #CustomerAppreciation
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We’re thrilled to have you back on the road! ?? Our team loves solving problems—it's like a puzzle, but with more spark! Thank you for the trust! ? #AutoService #RedlandsAutoElectric
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Thanks for the love! ? We always take the time to diagnose your ride because we believe every car has a story to tell (even if it’s just “I need oil!” ?). We appreciate you trusting us with your vehicle! ?✨ #RedlandsAutoElectric #AutoCare
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? We’re thrilled to hear you had a great experience with us! Our team loves to listen and ensure you feel taken care of. Thank you for the kind words and for spreading the love! ?? #CustomerService #RedlandsAutoElectric
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We’re revving our engines with joy! ?? A huge thank you for your kind words! Our team loves going the extra mile (or three!) to keep you smiling. Come back anytime—we’ll keep the good vibes rolling! ?✨ #CustomerCare #AboveAndBeyond
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?? Need a battery on a Saturday? No problem! We're thrilled to hear our quick service hit the spot. Thanks for trusting us to keep you charged up! ?✨ We pride ourselves on getting you back on the road in no time. #RedlandsAutoElectric #QuickService
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Thanks for the kind words! Our staff strives to keep things friendly and our shop sparkling clean ?✨. We're thrilled you found our pricing to your liking! Come back anytime; we’ll keep the coffee brewing for you! ☕ #RedlandsAutoElectric #CustomerCare
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We're thrilled to hear we could get you back on the road before the holiday! ?? Flexibility is our middle name (well, not really, but you get it). Thanks for trusting us with your ride! Enjoy your adventures! ?#RedlandsAutoElectric #CustomerAppreciation
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Thanks for the love! ? We're thrilled to hear you’re very well pleased. It’s our mission to keep you and your ride happy! ?✨ Come back anytime—our tools might get lonely without you! #AutoMagic #HappyCustomers
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We appreciate the kind words! At Redlands Auto Electric, we like to keep our service personal—who needs a taxi when you have friendly pros like us? ?? Thanks for trusting us with your ride! #CustomerCare #AutoElectricExcellence
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Thanks for the stellar review! ? We're thrilled to keep your ride running smoothly. Remember, we're always just a spark away from fixing any issue! ?⚡️ #RedlandsAutoElectric #CustomerAppreciation
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Thank you for the awesome review! ? We're thrilled that Bill worked his magic on your Mustang—now its wires are as fast as its engine! ?? We can't wait to bring that same spark to your Chevy truck! #AutoElectric #ClassicCars
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We're so glad we could help when AAA let you down! ?? Giving your car the attention it deserves is our specialty. We're here for all your auto needs – batteries included! Thanks for trusting us! ?✨ #AutoCare #RedlandsAutoElectric
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? Thank you for the kind words! We love keeping you and your vehicle happy! ?️ Quick service and great customer care—it's our specialty! Can't wait to see you again for your next visit! #RedlandsAutoElectric #CustomerCare ?
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Thank you for the kind words! ? Our team prides itself on being both skilled and friendly—like a pit crew with extra charm! ?✨ We appreciate your recommendation! #RedlandsAutoElectric #CustomerAppreciation
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We're thrilled to hear we got your vehicle back on track! ?? When others say "no crank," we say "let's fix that!" Thank you for trusting us with your ride—we're here whenever you need a spark! ? #RedlandsAutoElectric #CustomerAppreciation
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Thanks for the thumbs up! ? A “very good job” is our kind of praise—short, sweet, and powerful! We’re always here to keep your ride running smoothly. ?? #RedlandsAutoElectric #CustomerAppreciation
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We appreciate the kind words!? At Redlands Auto Electric, we believe honesty is the best policy—except when it comes to your car.? We're here to keep your ride running smooth and your trust intact! #AutoExperts #HonestService
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We're thrilled to be your go-to auto repair team! ?✨ Thank you for the trust and referrals! If only cars could talk—ours would say, “Thanks for the love!” Keep spreading the good vibes! ? #RedlandsAutoElectric #WeLoveOurCustomers
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We're thrilled to hear about your experience! ?✨ It's great that we could get that F-150 purring again! Who knew a journey through the Midwest could save the day? ? Thanks for trusting us with your ride! #RedlandsAutoElectric #HappyDrivers
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We’re thrilled you found our team of auto detectives! ?️‍♂️? Quick repairs and efficient service are our jam! Thanks for trusting us with your vehicle—onward and upward! ?✨ #RedlandsAutoElectric #AutoExperts
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A stalled car can really throw a wrench in your day! ?️ We're thrilled Terry got you back on the road in no time. ?? Thanks for the shout-out on our communication & service! We're always here to keep your rides smooth. #RedlandsAutoElectric #CarCare
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We're blushing! ? Thanks for the love! Our team takes pride in being the auto whisperers, ready to tackle any challenge. Your trust fuels our drive! ?? #RedlandsAutoElectric #KnowledgeIsPower
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Thanks for the stellar review, Martin! We're thrilled to hear you had a great experience. ?? We appreciate your trust in us! #CustomerAppreciation #AutoRepair
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Thanks for the ⭐⭐⭐⭐⭐ review, Bud! Terry and our team are here to keep your ride in top-notch shape. We appreciate your support and can't wait to see you again! #AutoElectric #HappyCustomers
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Thanks for the 5-star review, Kathy! We're thrilled to have gotten your long-broken car sorted in a jiffy. ?? Our team is always here to keep you in the loop! #CustomerSatisfaction #CarRepair
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? Thank you for the glowing review! ? We're thrilled to hear that you're happy with our technical service. We strive to provide reliable and excellent service consistently. Your support means the world to us! #CustomerAppreciation #AutoRepair
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? We're thrilled to know your experience was seamless, Evely! Thanks for trusting us with your car. Our team is always here to help! #CustomerSatisfaction #AutoRepair
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?? Thank you for the fantastic review! We're thrilled to have earned your trust and loyalty. Can't wait to help you with your other vehicles too! #CustomerAppreciation #AutoRepair
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Thanks for the 5-star review, Tom! We're glad our team's professionalism, effectiveness, and honesty made your experience great. Your feedback keeps our engines running! ?⚡ #CustomerAppreciation #AutoRepair
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Thanks for the stellar review! ? We're thrilled that you appreciated our thorough service and honest recommendations. Your support is what keeps us charging forward! ⚡ #CustomerAppreciation #AutoRepair
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Thank you for the 5-star review! We're delighted you found our tire expertise helpful. Offering options and great service is what we aim for! ?⚡️ #CustomerSatisfaction #TireKnowledge
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? Thanks for the 5-star review! We're thrilled to be your go-to for reliable and affordable car repairs. ?? We aim to treat our customers like family! #CustomerAppreciation #BestAutoRepairs
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? Thanks for the stellar review! We pride ourselves on keeping our clients informed and delivering top-notch repairs at a fair price. We're thrilled to have earned your recommendation! ? #CustomerSatisfaction #AutoRepair
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