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Redlands Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(194 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(909) 792-6222
Closing in 47 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Pacific Time (Us & Canada)
430 Texas Street Redlands, CA 92374
Redlands Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(194 Reviews)

JB
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Joseph B.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
9
Timely and Reasonably Priced
I took in my jeep and I had an idea of what repairs I may need. Carlos set me up with an appointment and was able to diagnose my car the same day. He never tried to upsell me on any services, and actually informed me that I didn’t need all the repairs that I thought I needed.
His team completed all the work in the amount of time that he said it would be and price was very fair. I will be coming back for future work needed on my vehicles.
Your Service P. from Redlands Auto Service responded on 05/23/2025 09:41 AM

We're glad to hear you had such a positive experience with your Jeep! It sounds like Carlos and the team really hit the nail on the head with diagnosing your vehicle without playing the upsell game. Transparency is key, and we’re happy to provide it. Plus, finishing the work on time and within budget? That's like hitting the automotive jackpot! We look forward to your next visit for more car adventures—hopefully with fewer “repair” surprises!


DS
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Denise S.
Highland, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Fair and honest
Carlos and his team are knowledgeable, honest, and fair. I recommend them to anyone in need of a great mechanic
Your Service P. from Redlands Auto Service responded on 05/23/2025 09:40 AM

We appreciate your feedback and are glad to hear that Carlos and the team made such a positive impression on you. It’s always our goal to provide a fair and knowledgeable service—after all, we want to keep your car running smoother than your favorite playlist. Thank you for recommending us. We’re here to keep those wheels turning!


JM
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John M.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Dr John McGhee
The best mechanic in my world!👏
Your Service P. from Redlands Auto Service responded on 05/20/2025 09:37 AM

We appreciate the high praise! It sounds like we’ve earned top marks in your mechanic universe. We're here to keep your vehicle running smoothly, so if we can help with anything else, just let us know. Your ride deserves the best!


TS
Tim S.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Good service. Fair price.
I’m new to Redlands. A friend recommended Redlands Auto Service for my truck’s routine maintenance. Carlos has earned a customer for life.
Your Service P. from Redlands Auto Service responded on 05/16/2025 09:40 AM

We’re delighted to hear that you decided to give Redlands Auto Service a try, especially on the recommendation of a friend! We appreciate you trusting us with your truck's maintenance. Carlos is definitely a superstar around here, and we're glad he made such a positive impression. Here’s to many more smooth rides ahead!


ML
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Mark L.
Lake Arrowhead, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Recommend
Fixed the car and charged as quoted. Carlos is easy to work with and patient when we describe what’s wrong with the car. Did not oversell me on something else. Had a couple of suggestions which I was already aware of regarding the car. Give him a try.
Your Service P. from Redlands Auto Service responded on 05/15/2025 09:39 AM

We appreciate your feedback! It's great to hear that Carlos was helpful and didn’t try to sell you a bridge in Brooklyn—just some genuine car care. We pride ourselves on being straightforward and ensuring our customers aren't just sold a bill of goods. Thank you for sharing your experience, and we hope to keep your car running smoothly!


RL
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Ruben L.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
AC Recharge
I was told They did good work and cost reasonable,the service was exactly that I was in and out today for the AC recharge,no hidden fees or add on fees
Your Service P. from Redlands Auto Service responded on 05/14/2025 09:38 AM

We're glad to hear that you had a smooth experience with us! Nothing beats the satisfaction of getting your AC recharged without any surprise fees lurking in the shadows. We believe in keeping our prices as transparent as a freshly cleaned windshield. If you ever need more auto assistance (or just want to chat about long drives and road snacks), we're here for you!


SA
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Sally A.
Mentone, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Honesty
They are honest. They are efficient.
Your Service P. from Redlands Auto Service responded on 05/07/2025 09:39 AM

We appreciate you sharing your thoughts with us! Honesty and efficiency are our superpowers, and it’s great to know they shine through in your experience. We always aim to keep things running smoothly, just like your car should! Looking forward to keeping you on the road.


DS
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David S.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Excellent customer service
Quick and thorough service at a reasonable price.
Your Service P. from Redlands Auto Service responded on 04/22/2025 09:37 AM

We appreciate your feedback and are glad to hear that you enjoyed our quick and thorough service at a reasonable price. It's always our goal to keep your vehicle running smoothly without breaking the bank. We're here anytime you need us—just think of us as your car's pit crew, minus the black and white checkered flags!


Verified Customer
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Amazing as always
Great
Your Service P. from Redlands Auto Service responded on 04/22/2025 09:37 AM

We're glad to hear you had a great experience with us! It's music to our ears, and we like to think we play a pretty good tune when it comes to auto service. If there’s anything specific that stood out during your visit, we’d love to hear about it!


JM
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John M.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
10
Dr.
As always I received efficient, timely, and professional service with courtesy and respect!👏
Your Service P. from Redlands Auto Service responded on 04/20/2025 09:39 AM

We really appreciate your taking the time to share your experience. It’s fantastic to know that our team has consistently provided you with efficient and professional service. We strive to keep our customers happy, and your recognition of our courtesy and respect definitely makes our day! If we could bottle up that kind of appreciation, we’d be rich. Looking forward to serving you again!


SS
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Sean S.
Highland, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Great service
Everyone was very nice and my car was fixed very quickly. I would recommend Redlands Auto Service to people I know. Thank you Carlos
Your Service P. from Redlands Auto Service responded on 04/16/2025 09:38 AM

We appreciate the wonderful feedback! It sounds like your car was in and out faster than we can say "oil change." Our team takes pride in providing friendly service, and we're glad to hear that you had a positive experience. Sharing the love by recommending us to your friends? That’s the cherry on top! If your car ever needs a little extra TLC, we'll be here, ready to help.


NL
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Nancy L.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Friendly Owner /Employees & Reasonable Prices Auto lRepair
Great repair shop. I highly recommend prices are fair not outrageously high and they do great work .Everyone is Friendly.
Your Service P. from Redlands Auto Service responded on 04/11/2025 09:40 AM

We appreciate you taking the time to share your experience with us! It's great to hear that you found our prices fair and felt welcomed by our friendly team. We aim to provide quality work without the shock that can sometimes come with auto repairs. If you ever need assistance, we’re just a wrench throw away!


TG
Tony G.
San Bernardino, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Tire liner repaired
I had asked about my tire liner because it looked ugly dragging on my tire. I received a call 2 days later letting me know the part was in. I went in Sat morning and was done by the time I was finished with my breakfast down the street. Another amazing experience with Carlos and his team. Thank you!
Your Service P. from Redlands Auto Service responded on 04/03/2025 09:40 AM

It's fantastic to hear about your smooth experience! We always aim to provide speedy service, so it's great to know we hit the mark this time, even while you enjoyed your breakfast. Carlos and the team appreciate your shout-out, and we’re glad your tire liner issue is all sorted out. Here’s to a beautifully functioning vehicle—no ugly tire liners in sight!


RF
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Rebeca F.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Professional, Knowledgeable, All Around Amazing
Brought the car in for a water pump replacement. Ended up needing deep extensive repairs to the engine surroundings. Carlos was patient, listened to what I said, was up front about repairs and in the end, it cost me less than the competition was going to charge me just for labor. He really cares and does great work. Plus HE HAS THE CUTEST DOG!
Your Service P. from Redlands Auto Service responded on 03/30/2025 09:40 AM

It's fantastic to hear that you had such a positive experience with the water pump replacement and those surprise repairs! We're glad Carlos was able to provide the transparency and care you deserve while saving you some bucks. As for that adorable dog, we like to think he's the real manager around here—I mean, who could resist those puppy eyes? We appreciate you choosing us for your vehicle's needs and for taking the time to share your experience. Safe travels!


RM
Ramzia M.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Great experience
The owner of this shop is so kind helpful even before I start taking my car for oil change there I had stopped by for other reasons the service is great .
Your Service P. from Redlands Auto Service responded on 03/23/2025 09:41 AM

We appreciate your positive feedback! It sounds like you had a delightful experience, and we’re glad our kindness and helpfulness shone through even before your oil change. We aim to treat every visit like a tea party—minus the biscuits, of course! Your support means a lot to us, and we look forward to keeping your car running smoothly.


Displaying Review 1 - 15 of 194 in total
Service Coupons and Posts
Thank you for your fantastic review! We're thrilled to hear you had amazing service during your oil change. It’s always great to meet drivers like James who travel for the best. We look forward to keeping your vehicle in top shape next time!
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Thanks for the fantastic review! We're thrilled to hear you had a great experience with us. Honesty, friendliness, and fair pricing are our fuel. We're glad to keep your car running smoothly and quickly—because who likes waiting around anyway?
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Thank you for the glowing review! We're thrilled to hear Carlos took good care of your spark plug issue—no one likes a misfiring engine! We'll also look into that electronic transaction tutorial; we appreciate the feedback! Drive safe and see you soon!
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We're thrilled to hear that Carlos has your back! At Redlands Auto Service, we believe in keeping you on the road and out of trouble. Need a pit stop? You know who to call! Thanks for the shout-out!
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Thank you for the fantastic review! Carlos is like the superhero of timely repairs—always delivering on promises. We're thrilled to know you had a great experience and we can't wait to welcome you back for more auto adventures!
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Thanks for the awesome review! We believe in fixing things faster than you can say "brake lights." We're thrilled to hear you had a great experience. Remember, when your lights need help, we're just a drive away! Safe travels until next time.
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Thank you for your kind words! We're thrilled to be your go-to for all things automotive. Reliability and efficiency are our middle names—well, not really, but you get the idea. We're here to keep your ride running smoothly!
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Thank you for the fantastic review! We're glad you found our service excellent and Carlos's professionalism on point. We like to think of our team as part auto expert, part superhero—always ready to save the day for your vehicle!
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We're thrilled to hear that our speedy repairs met your expectations! We promise not to race our cars while we work, just our services. Thanks for trusting us to keep you on the road!
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Thanks for the shoutout! At Redlands Auto Service, we strive to get you back on the road quicker than you can say “check engine light.” We appreciate your support and look forward to helping you again soon!
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We appreciate your kind words! Our team strives to make every visit feel like catching up with friends. Thanks for choosing Redlands Auto Service; we promise to keep the good vibes and great service rolling!
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Thank you for your kind words! We're thrilled to hear that Carlos went the extra mile to make your car shine brighter than your prospects for a perfect parking spot. We're always here to keep you cruising smoothly. See you next time!
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Big thanks for the fantastic review! We're thrilled to know our professionalism kept your ride in top shape. After all, a well-maintained vehicle is like a happy pet—always ready for adventure! We're here whenever you need us again.
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We’re thrilled to hear you think of us as your go-to shop! Carlos and the team love keeping your car running smoothly and your wallet happy. Thanks for trusting us with your automotive needs—let’s make sure your ride stays in top shape!
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We're thrilled to hear about your experience! It sounds like our team, especially Carlos, hit the accelerator on helping you out. Lesson learned, indeed! Trust us for quality service next time—your car will thank you, and so will we!
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Thank you for your fantastic review! We're thrilled to hear we hit the deadline and your wallet stayed happy too. Your satisfaction is our fuel, and we can’t wait to welcome you back for another smooth ride. Your car will thank you!
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We're thrilled to hear that you found our service to be excellent! Our team works hard to keep your vehicle running smoothly, and we appreciate you noticing our efforts. Here’s to many more miles of happy driving!
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At Redlands Auto Service, we pride ourselves on having the auto-savvy instincts of a mechanic with a crystal ball. We're thrilled to hear we got your car sorted out! Thanks for trusting us with your ride!
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Thanks for the shout-out! We aim to provide great service faster than a car can get through a drive-thru. Your support keeps us fueled up and ready for the next ride. Looking forward to seeing you again at Redlands Auto Service!
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We're thrilled to hear such kind words! At Redlands Auto Service, we promise transparency and reasonable pricing—no magic tricks here, just honest service! Thanks for trusting us with your ride. We'll keep the great service rolling, one car at a time!
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Thank you for the fantastic review! We're thrilled to hear our team hit the mark with reliable service and knowledge. It's true—we're like a popular diner, so booking ahead is wise! We'll be here to keep your car humming, ready for your next visit!
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We're thrilled to hear that we nailed the tire fix! Who knew something so round could bring so much joy? Thanks for trusting Redlands Auto Service with your wheels. We’re here to keep you rolling smoothly!
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Thanks for the awesome review! At Redlands Auto Service, we believe excellent service shouldn't break the bank. We're here to keep your wheels turning and your wallet smiling. Ready to tackle your next auto adventure with us?
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Thanks for the kind words! We're thrilled you enjoyed our speedy, friendly service—especially since we know cars can be more high-maintenance than some of us. We're ready when your vehicles are, so come back anytime!
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Thank you for the stellar review! We pride ourselves on being faster than a speeding ticket and more professional than a tailored suit. We're thrilled to keep your wheels turning smoothly at Redlands Auto Service!
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Thanks for the fantastic review! We're thrilled to be your new go-to mechanic. Our team loves keeping you happy and your car in top shape. Also, our dog is always ready for a pup-arazzi moment! See you next time for more speedy service and tail wags.
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We truly appreciate your kind words! We're glad we could quickly fix your radiator and give your Veloster some extra love. Saving the day and the bumper is all in a day's work for us. Thank you for trusting Redlands Auto Service!
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At Redlands Auto Service, we believe in honesty and great service—it’s how we keep the wheels turning smoothly! Your kind words make our day. Rest assured, we’ll keep delivering those honest prices and top-notch work to keep you happy on the road!
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Thank you for the fantastic review! We're thrilled Carlos saved the day without breaking the bank. At Redlands Auto Service, we're all about honest repairs—just like a mechanic should be. Your recommendation means the world to us!
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We love hearing that our quick oil changes and friendly team hit the mark! We aim to keep your engine happy and your spirits high. Swing by anytime you need a pit stop—we promise to keep the coffee flowing while you wait!
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Thank you for the fantastic review! We're thrilled to hear you enjoyed our top-notch care and customer service. Our team loves keeping your vehicle in tip-top shape—almost like a spa day for your car! We can't wait to help you again soon.
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