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Redlands Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(202 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(909) 792-6222

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Pacific Time (Us & Canada)
430 Texas Street Redlands, CA 92374
Redlands Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(202 Reviews)

CF
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Cole F.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Owner is honest and knows his stuff!
Carlos Knows his stuff. He is a no nonsense and honest guy to work with. I only take my cars for service at Redlands Auto on Texas St.
Your Service P. from Redlands Auto Service responded on 06/07/2025 09:42 AM

We're glad to hear that Carlos is hitting all the right notes for you. No-nonsense and honest are two key ingredients we aim to serve up, along with top-notch auto care! It’s great to know you trust your cars to us at Redlands Auto. Here’s to keeping those wheels turning smoothly!


CT
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Coleen T.
Highland, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Excellent service, as always
My go-to place for service/repair of both household vehicles. Highly recommended.
Your Service P. from Redlands Auto Service responded on 06/06/2025 09:40 AM

We appreciate you considering us your go-to spot for all your vehicle service and repair needs. It’s always nice to know we’re on your list of favorites. If those household vehicles ever need a pit stop (or two), we’ll be here with open arms and a toolbox. Your recommendation means a lot to us!


AM
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Ann M.
Mentone, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Redlands Auto Service
I take my Chevy Equinox to Carlos at Redlands Auto Service for all services and repairs. This included more recently tires and brakes.

Carlos is honest, provides fair pricing and lets me know if a service is needed now or in the future. There has been more than a couple times where Carlos squeezed me into his bust mechanics’ schedules or checked something out on the spot for me.

It’s super easy to drop off my car and walk to work at Esri. Support small businesses in Redlands and you will be rewarded.
Your Service P. from Redlands Auto Service responded on 06/05/2025 09:39 AM

It's fantastic to hear that you’ve had such a positive experience with Carlos and our team! We’re all about keeping your Chevy Equinox in tip-top shape without any unnecessary games. Carlos has a knack for juggling schedules, sometimes better than a circus performer, just to make sure you’re taken care of. And we can’t agree more about supporting local businesses—it's where the magic happens! We look forward to continuing to keep your vehicle running smoothly. Safe travels on the road and at work!


KJ
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Kevin J.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Redlands Auto Service
Got an appointment when I needed it. Work was completed on time. Extra inspections found filter replacements that I did not think about.
Your Service P. from Redlands Auto Service responded on 06/04/2025 09:38 AM

We appreciate you taking the time to share your experience! It’s always nice to hear that our scheduling is on point and that we were able to catch those sneaky filter replacements before they decided to pull a fast one on you. It's like having a mechanic with a sixth sense! We’re glad you were satisfied with the timely service and thorough inspections. Your car is in good hands with us.


DP
Doherty P.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Service
Carlos & his team get the job done. Every single time
Your Service P. from Redlands Auto Service responded on 06/01/2025 09:39 AM

We appreciate your glowing review! It’s great to hear that Carlos and the team consistently deliver the goods. We always aim for that “job well done” feeling, like finding an extra fry at the bottom of the bag. Looking forward to keeping your vehicle running smoothly!


JH
Jeff H.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Great service, solved my problem
I was trying to fix my A/C and I couldn't figure out what was the problem. They solved it quickly and were able to get it working again.
Your Service P. from Redlands Auto Service responded on 05/30/2025 09:38 AM

It's great to hear that we could help get your A/C back in tip-top shape. It's no fun sweating it out, so we're happy to put the cool back in your ride. If any more mysteries pop up under the hood, you know where to find us. Stay cool!


ER
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Elizabeth R.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Satisfied customer
Always an honest quote. Very friendly staff. I've been a satisfied customer for 3 yrs.
Your Service P. from Redlands Auto Service responded on 05/30/2025 09:38 AM

We appreciate your continued trust in us over the past three years. It's great to hear that our honesty and friendly faces keep you coming back. We always aim to provide the best service and a smile or two along the way. Here's to many more years of keeping your vehicle happy on the road!


HR
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Henry R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Excellent replacement of bumper cover
Carlos was great at replacing a bumper cover which was very needed so as not to spoil an upcoming trip. He kept us posted about both the parts delivery and timeline of the work. The quality of the work was excellent!
Your Service P. from Redlands Auto Service responded on 05/29/2025 09:38 AM

We appreciate your feedback! It sounds like Carlos not only became your bumper cover hero but also a reliable timekeeper for your trip plans. We're glad to hear the work met your expectations. Here’s hoping your trip goes off without a hitch – just like your newly fixed bumper! If you need anything else, you know where to find us.


JB
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Joseph B.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
9
Timely and Reasonably Priced
I took in my jeep and I had an idea of what repairs I may need. Carlos set me up with an appointment and was able to diagnose my car the same day. He never tried to upsell me on any services, and actually informed me that I didn’t need all the repairs that I thought I needed.
His team completed all the work in the amount of time that he said it would be and price was very fair. I will be coming back for future work needed on my vehicles.
Your Service P. from Redlands Auto Service responded on 05/23/2025 09:41 AM

We're glad to hear you had such a positive experience with your Jeep! It sounds like Carlos and the team really hit the nail on the head with diagnosing your vehicle without playing the upsell game. Transparency is key, and we’re happy to provide it. Plus, finishing the work on time and within budget? That's like hitting the automotive jackpot! We look forward to your next visit for more car adventures—hopefully with fewer “repair” surprises!


DS
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Denise S.
Highland, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Fair and honest
Carlos and his team are knowledgeable, honest, and fair. I recommend them to anyone in need of a great mechanic
Your Service P. from Redlands Auto Service responded on 05/23/2025 09:40 AM

We appreciate your feedback and are glad to hear that Carlos and the team made such a positive impression on you. It’s always our goal to provide a fair and knowledgeable service—after all, we want to keep your car running smoother than your favorite playlist. Thank you for recommending us. We’re here to keep those wheels turning!


JM
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John M.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Dr John McGhee
The best mechanic in my world!👏
Your Service P. from Redlands Auto Service responded on 05/20/2025 09:37 AM

We appreciate the high praise! It sounds like we’ve earned top marks in your mechanic universe. We're here to keep your vehicle running smoothly, so if we can help with anything else, just let us know. Your ride deserves the best!


TS
Tim S.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Good service. Fair price.
I’m new to Redlands. A friend recommended Redlands Auto Service for my truck’s routine maintenance. Carlos has earned a customer for life.
Your Service P. from Redlands Auto Service responded on 05/16/2025 09:40 AM

We’re delighted to hear that you decided to give Redlands Auto Service a try, especially on the recommendation of a friend! We appreciate you trusting us with your truck's maintenance. Carlos is definitely a superstar around here, and we're glad he made such a positive impression. Here’s to many more smooth rides ahead!


ML
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Mark L.
Lake Arrowhead, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Recommend
Fixed the car and charged as quoted. Carlos is easy to work with and patient when we describe what’s wrong with the car. Did not oversell me on something else. Had a couple of suggestions which I was already aware of regarding the car. Give him a try.
Your Service P. from Redlands Auto Service responded on 05/15/2025 09:39 AM

We appreciate your feedback! It's great to hear that Carlos was helpful and didn’t try to sell you a bridge in Brooklyn—just some genuine car care. We pride ourselves on being straightforward and ensuring our customers aren't just sold a bill of goods. Thank you for sharing your experience, and we hope to keep your car running smoothly!


RL
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Ruben L.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
AC Recharge
I was told They did good work and cost reasonable,the service was exactly that I was in and out today for the AC recharge,no hidden fees or add on fees
Your Service P. from Redlands Auto Service responded on 05/14/2025 09:38 AM

We're glad to hear that you had a smooth experience with us! Nothing beats the satisfaction of getting your AC recharged without any surprise fees lurking in the shadows. We believe in keeping our prices as transparent as a freshly cleaned windshield. If you ever need more auto assistance (or just want to chat about long drives and road snacks), we're here for you!


SA
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Sally A.
Mentone, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Honesty
They are honest. They are efficient.
Your Service P. from Redlands Auto Service responded on 05/07/2025 09:39 AM

We appreciate you sharing your thoughts with us! Honesty and efficiency are our superpowers, and it’s great to know they shine through in your experience. We always aim to keep things running smoothly, just like your car should! Looking forward to keeping you on the road.


Displaying Review 1 - 15 of 202 in total
Service Coupons and Posts

Thank you for the fantastic review! We're thrilled to hear you found our team friendly and efficient. We aim for quick service at reasonable prices. If your car needs attention again, we’ll be here, ready to give it the TLC it deserves!
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We appreciate the fantastic feedback! It sounds like Carlos is not only a wizard with repairs but also a savvy financial advisor for auto care. We look forward to seeing you again for all your future service needs. Your car will thank you!
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Thank you for your fantastic review! We're thrilled to hear you had amazing service during your oil change. It’s always great to meet drivers like James who travel for the best. We look forward to keeping your vehicle in top shape next time!
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Thanks for the fantastic review! We're thrilled to hear you had a great experience with us. Honesty, friendliness, and fair pricing are our fuel. We're glad to keep your car running smoothly and quickly—because who likes waiting around anyway?
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Thank you for the glowing review! We're thrilled to hear Carlos took good care of your spark plug issue—no one likes a misfiring engine! We'll also look into that electronic transaction tutorial; we appreciate the feedback! Drive safe and see you soon!
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We're thrilled to hear that Carlos has your back! At Redlands Auto Service, we believe in keeping you on the road and out of trouble. Need a pit stop? You know who to call! Thanks for the shout-out!
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Thank you for the fantastic review! Carlos is like the superhero of timely repairs—always delivering on promises. We're thrilled to know you had a great experience and we can't wait to welcome you back for more auto adventures!
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Thanks for the awesome review! We believe in fixing things faster than you can say "brake lights." We're thrilled to hear you had a great experience. Remember, when your lights need help, we're just a drive away! Safe travels until next time.
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Thank you for your kind words! We're thrilled to be your go-to for all things automotive. Reliability and efficiency are our middle names—well, not really, but you get the idea. We're here to keep your ride running smoothly!
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Thank you for the fantastic review! We're glad you found our service excellent and Carlos's professionalism on point. We like to think of our team as part auto expert, part superhero—always ready to save the day for your vehicle!
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We're thrilled to hear that our speedy repairs met your expectations! We promise not to race our cars while we work, just our services. Thanks for trusting us to keep you on the road!
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Thanks for the shoutout! At Redlands Auto Service, we strive to get you back on the road quicker than you can say “check engine light.” We appreciate your support and look forward to helping you again soon!
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We appreciate your kind words! Our team strives to make every visit feel like catching up with friends. Thanks for choosing Redlands Auto Service; we promise to keep the good vibes and great service rolling!
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Thank you for your kind words! We're thrilled to hear that Carlos went the extra mile to make your car shine brighter than your prospects for a perfect parking spot. We're always here to keep you cruising smoothly. See you next time!
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Big thanks for the fantastic review! We're thrilled to know our professionalism kept your ride in top shape. After all, a well-maintained vehicle is like a happy pet—always ready for adventure! We're here whenever you need us again.
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We’re thrilled to hear you think of us as your go-to shop! Carlos and the team love keeping your car running smoothly and your wallet happy. Thanks for trusting us with your automotive needs—let’s make sure your ride stays in top shape!
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We're thrilled to hear about your experience! It sounds like our team, especially Carlos, hit the accelerator on helping you out. Lesson learned, indeed! Trust us for quality service next time—your car will thank you, and so will we!
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Thank you for your fantastic review! We're thrilled to hear we hit the deadline and your wallet stayed happy too. Your satisfaction is our fuel, and we can’t wait to welcome you back for another smooth ride. Your car will thank you!
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We're thrilled to hear that you found our service to be excellent! Our team works hard to keep your vehicle running smoothly, and we appreciate you noticing our efforts. Here’s to many more miles of happy driving!
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At Redlands Auto Service, we pride ourselves on having the auto-savvy instincts of a mechanic with a crystal ball. We're thrilled to hear we got your car sorted out! Thanks for trusting us with your ride!
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Thanks for the shout-out! We aim to provide great service faster than a car can get through a drive-thru. Your support keeps us fueled up and ready for the next ride. Looking forward to seeing you again at Redlands Auto Service!
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We're thrilled to hear such kind words! At Redlands Auto Service, we promise transparency and reasonable pricing—no magic tricks here, just honest service! Thanks for trusting us with your ride. We'll keep the great service rolling, one car at a time!
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Thank you for the fantastic review! We're thrilled to hear our team hit the mark with reliable service and knowledge. It's true—we're like a popular diner, so booking ahead is wise! We'll be here to keep your car humming, ready for your next visit!
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We're thrilled to hear that we nailed the tire fix! Who knew something so round could bring so much joy? Thanks for trusting Redlands Auto Service with your wheels. We’re here to keep you rolling smoothly!
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Thanks for the awesome review! At Redlands Auto Service, we believe excellent service shouldn't break the bank. We're here to keep your wheels turning and your wallet smiling. Ready to tackle your next auto adventure with us?
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Thanks for the kind words! We're thrilled you enjoyed our speedy, friendly service—especially since we know cars can be more high-maintenance than some of us. We're ready when your vehicles are, so come back anytime!
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Thank you for the stellar review! We pride ourselves on being faster than a speeding ticket and more professional than a tailored suit. We're thrilled to keep your wheels turning smoothly at Redlands Auto Service!
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Thanks for the fantastic review! We're thrilled to be your new go-to mechanic. Our team loves keeping you happy and your car in top shape. Also, our dog is always ready for a pup-arazzi moment! See you next time for more speedy service and tail wags.
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We truly appreciate your kind words! We're glad we could quickly fix your radiator and give your Veloster some extra love. Saving the day and the bumper is all in a day's work for us. Thank you for trusting Redlands Auto Service!
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At Redlands Auto Service, we believe in honesty and great service—it’s how we keep the wheels turning smoothly! Your kind words make our day. Rest assured, we’ll keep delivering those honest prices and top-notch work to keep you happy on the road!
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Thank you for the fantastic review! We're thrilled Carlos saved the day without breaking the bank. At Redlands Auto Service, we're all about honest repairs—just like a mechanic should be. Your recommendation means the world to us!
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We love hearing that our quick oil changes and friendly team hit the mark! We aim to keep your engine happy and your spirits high. Swing by anytime you need a pit stop—we promise to keep the coffee flowing while you wait!
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Thank you for the fantastic review! We're thrilled to hear you enjoyed our top-notch care and customer service. Our team loves keeping your vehicle in tip-top shape—almost like a spa day for your car! We can't wait to help you again soon.
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