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Reed's Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(719 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

Auto repair shop offering Full Service & Diesel Repair. Auto repair shop offering Full Service & Diesel Repair.

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(805) 374-9221

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Pacific Time (Us & Canada)
57 Taylor Ct Ste A Thousand Oaks, CA 91360
Reed's Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(719 Reviews)

Verified Customer
Newbury Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Auto service
Reed’s Automotive completed the service quickly and efficiently on my Jeep! John answered all my questions about the needed repairs.

KC
KYLE C.
Port Hueneme, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
A mechanic you can TRUST.
Everyone wants a mechanic that they can trust to look after the best interests of their vehicle, while respecting their budget. This is the place! No work that your car doesn’t need, and everything performed to keep you and your family in a safe and reliable vehicle. Fast and reliable service, I’m a customer for life!
Reed's A. from Reed's Automotive responded on 06/11/2025 09:41 AM

We appreciate your glowing review! It’s always wonderful to know we’re hitting the mark when it comes to trust, budget, and keeping you and your family safe on the road. Our mechanics are here to ensure your car stays in tip-top shape without throwing a wrench in your wallet. We’re ecstatic to have you on board for the long haul—consider us your car’s BFF (Best Fixer Forever)!


Verified Customer
Westlake Village, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Great service. On time & great value!!
Great service. Quality work. Very nice folks running the shop!
Reed's A. from Reed's Automotive responded on 05/27/2025 09:39 AM

We're glad to hear that you enjoyed your experience with us! We pride ourselves on providing quality work with a side of good humor. Our team is dedicated to making every visit a pleasant one, and it’s always refreshing to know we’re hitting the mark. Come by anytime; we’re here to keep you and your vehicle happy!


LG
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LEO G.
Tarzana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Emergency repair
Liz and John were very nice in helping me fix my ford f-150. My bearings broke on the passenger side and they happened to be the closest mechanic near me and within one day they got it fixed and overall were very honest with the repair fees.
Reed's A. from Reed's Automotive responded on 05/26/2025 09:38 AM

We're glad to hear that Liz and John were able to save the day for your Ford F-150! Nothing like a quick fix to keep you rolling smoothly. We always strive for honesty—there's no room for hidden fees when you're trying to keep those bearings in check. If you ever find yourself in need of mechanical magic again, know that we’re just around the corner!


BM
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BOBBY M.
Calabasas, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Honest and friendly
My wife’s car was having trouble. They assessed it and fixed it for a good price and quickly. I’ve been taking my cars there for years!!
Reed's A. from Reed's Automotive responded on 05/14/2025 09:40 AM

It's fantastic to hear that we could help out with your wife's car and get it back on the road without breaking the bank! We appreciate your loyalty over the years; it's customers like you who make our job worthwhile. We'll do our best to keep your vehicles running smoothly, and hopefully, they'll be the only thing that’s running late, not the repairs!


SR
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SCOTT R.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Great as always!
John is excellent at what he does. That’s why we’ve been going to Reed Automotive for over 20 years.
Reed's A. from Reed's Automotive responded on 05/03/2025 09:43 AM

It's fantastic to hear that you've been a loyal part of the Reed Automotive family for over two decades! A 20-year relationship in the car world is more impressive than a classic Cadillac. We’re glad to know that John has been taking care of your automotive needs with excellence. Here’s to many more years of reliable service and smooth rides!


CS
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CINDY S.
Newbury Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Excellent service
I was treated as if I’m a family member. I have complete trust and faith in john and his lady in the office was an amazing human being.
Reed's A. from Reed's Automotive responded on 04/14/2025 09:42 AM

It’s wonderful to hear that you felt like family during your visit! We aim to create a welcoming environment, and it sounds like we hit the mark. We're glad to know you have complete trust in us. Just wait until you see our office mascot— we like to think he’s the real star around here! Your support means a lot, and we appreciate you taking the time to share your experience.


RS
ROBERT S.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
John does a great job & gets repairs completed Quickly & a fair price
work was great !
turn around time was great !
Repair cost was fair
Reed's A. from Reed's Automotive responded on 04/13/2025 09:42 AM

We're glad to hear that the work met your expectations and that we kept the wheels turning on the turnaround time! Fair pricing is what we aim for, and it sounds like we hit the mark. If your vehicle needs anything else, we're here and ready to help keep that engine purring. Safe travels!


Verified Customer
Newbury Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Great service
John and his crew make u feel important.
Reed's A. from Reed's Automotive responded on 04/13/2025 09:42 AM

We appreciate your feedback! It's great to hear that John and the team make you feel valued. After all, a mechanic shop should feel like a pit stop where everyone gets the red carpet treatment. We strive to keep that service going strong. Safe travels on the roads ahead!


SG
STEVE G.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Excellent service
Extremely reasonable! Don't forget to tip your mechanic!
Reed's A. from Reed's Automotive responded on 04/09/2025 09:40 AM

We appreciate your feedback! It sounds like you had a great experience with us, and we’re glad to hear our prices met your expectations. And yes, mechanics deserve a pat on the back too—in the form of a tip, of course. They work hard to keep your wheels turning smoothly! If you need anything else, we're here to help.


MG
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MARK G.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Service
Excellent service, as always!
Reed's A. from Reed's Automotive responded on 04/08/2025 09:39 AM

We're excited to hear that you’ve had an excellent experience with us again! It’s our pleasure to keep your vehicle running smoothly, and we appreciate you trusting us with your automotive needs. Here’s to many more smooth journeys ahead!


JR
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John R.
Agoura Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
10
great service
Good work - THANKS
Reed's A. from Reed's Automotive responded on 04/04/2025 09:42 AM

We're glad to hear that you were pleased with our work! It's always our goal to keep things running smoothly, just like your vehicle. If you ever need more auto assistance or just want to chat about cars, we're here to help. Happy driving!


ED
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Eric D.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
Knows how to take care of your car
Great service! Always professional, reliable and friendly.
Reed's A. from Reed's Automotive responded on 04/02/2025 09:43 AM

We're pleased to hear you had a great experience with us! Our team always strives for professionalism, reliability, and a friendly atmosphere. It’s always nice to know that our efforts are recognized. Your car deserves the best, and we're here for it!


RR
Robert R.
Camarillo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Check Engine
Mr Reed and his staff were courteous and professional in the approach they took in repairing my truck the same day I called. Luckily there was a slot in the afternoon to get me in. Approximately 4 hours later I was back on the road. Check engine light distinguished!!
Reed's A. from Reed's Automotive responded on 03/30/2025 09:42 AM

We're glad to hear that your truck is back on the road and that our team could fit you in on such short notice. It's always our goal to tackle those pesky check engine lights before they can start plotting a long-term vacation. We're here if you need us again, and we'll make sure to keep a few slots open for your next visit! Safe travels!


SL
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SCOTT L.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Good to be back
John and his crew at Reeds are the best!
Reed's A. from Reed's Automotive responded on 03/29/2025 09:43 AM

We can't help but feel a bit like rockstars after reading your review! It's great to hear that you had a fantastic experience with John and the team at Reed's. We always aim for the best service, and it sounds like we hit the bullseye this time. Your support means a lot to us, and we're here to keep those wheels turning smoothly for you!


Displaying Review 1 - 15 of 719 in total
Service Coupons and Posts
We're thrilled to hear your 9-year-old Kia is back on the road & running like new! 🚗✨ Big shoutout to John for working his magic. Thanks for trusting us with your ride! Keep cruising! #ReedsAutomotive #CarCare
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Big thanks for the love! 🚗💨 John works his magic just like a wizard with cars! We're thrilled we could revive your Chevy in record time. Your recommendation means the world to us! ✨ #5StarService #AutoMagic
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We appreciate the shout-out! 🚗✨ At Reed's Automotive, we treat your vehicle like our own because we know it's more than just a car—it's your trusty sidekick! Thanks for the recommendation! #AutoCare #TrustReeds
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Big thanks for the glowing review! We're thrilled you appreciated our thorough inspection and speedy service. Donald and John are always ready to keep your ride in tip-top shape! 🚗✨ We’re here whenever you need us! #ReedsAutomotive #ServiceWithASmile
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