Business Solutions
English French Canadian
SureCritic / Auto Maintenance / Referral Automotive
business image

Referral Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(381 Reviews)
93
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

In our nearly 30 years in the business of automotive repair, we've seen every vehicle and problem imaginable come through our doors. We likely know your car better than you do. Why not trust proven experts with the repairs your vehicle needs? Come by our shop and check out our prices. There are certain kinds of service that money can't In our nearly 30 years in the business of automotive repair, we've seen every vehicle and problem imaginable come through our doors. We likely know your car better than you do. Why not trust proven experts with the repairs your vehicle needs? Come by our shop and check out our prices. There are certain kinds of service that money can't buy; we know the priceless nature of our extensive experience, and it's all there at rates affordable for you. ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(503) 667-4335
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
964 N E Cleveland Ave. Gresham, OR 97030
Get Directions
Referral Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(381 Reviews)
Write a Review
Recent Reviews
AD
AL D.
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Excellent mechanic
Referral Auto excellent service knowledgeable hard to find excellent mechanics that are reasonable knowledgeable on all new vehicles. Joe is the best couldn’t ask for a better person to work with. Thank you for being honest and helpful.
Kim B. from Referral Automotive responded on 05/28/2025 08:25 AM

Thank you, Al for the positive feedback and for allowing us to be of service to you.  We appreciate your continued loyalty.  You are part of the Referral family!  Friends forever!

DF
gravatar
DANIEL F.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Great Staff & Service
If you’re looking for a place to take your vehicle for service and maintenance look no further! The staff & service are friendly, knowledgeable and helpful.
Kim B. from Referral Automotive responded on 05/28/2025 08:22 AM

Thank you, Daniel for the positive feedback.  We appreciate your continued loyalty to Referral, and for  allowing us to be of service to you.

CM
CYNDI M.
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Experience
Excellent service, friendly, timely, I have heard about referral auto from others and the thing they say is they trust you, this is important these days. Love the dog too!
Kim B. from Referral Automotive responded on 05/27/2025 08:37 AM

Thank you, Cyndi for the positive feedback.  We appreciate you and your business.  We hope to be of service again in the furure.

SG
gravatar
Shane G.
Boring, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
10
Awesome service!
I always get great service at a great price. Their professionalism and prices keep me coming back.
Kim B. from Referral Automotive responded on 05/27/2025 08:39 AM

Thank you, Shane for the positive feedback.  We are grateful for your continued business, and hope to be of service again in the future.

DB
DAVID B.
Toyota Sequoia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Great customer service
So thankful that the Referral Automotive team was able to squeeze us in when our water pump showed signs of failure before we were leaving on a two week roadtrip. We appreciate their great work, fair prices and smiling faces.
Kim B. from Referral Automotive responded on 05/19/2025 10:41 AM

Thank you, David for the positive feedback.  We appreciate you and your business, and we hope to be of service in the future.

Verified Customer
Portland, OR
Mazda Mazda5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
9
The Mazda6
Joey found a hole in his schedule to take care of my daughter’s vehicle on Friday and needed to be done while in town. She traveled here and had the issue and now she is safe again
Thanks so
Much
Kim B. from Referral Automotive responded on 05/14/2025 08:19 AM

We are happy to have been of service. We hope that you will contiue to count on Referral for all of your automotive needs.

BA
gravatar
BRIAN A.
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Ac recharge
Had ac system checked and recharged after installing new ac compressor. Great service, in and out quickly and friendly.
Kim B. from Referral Automotive responded on 05/05/2025 08:56 AM

Thank you, Brian for the positive feedback.  We appreciate you and your business, and hope to be of service in the future.

SK
gravatar
STEVE K.
Toyota Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Oil change and DEQ adjustment
Once again, all around great service. I highly recommend Referral Automotive for any vehicle repair. Fast and friendly service.
Kim B. from Referral Automotive responded on 05/05/2025 08:55 AM

Thank you, Steve for the positive feedback.  We appreciate you and your continued loyalty to Referral Automotive.

TM
TRACY M.
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Excellent service
Emissions problem light was on and they
Very quickly diagnosed the problem.
Fixed it quickly and reasonably. Will definitely call them again. Fast and friendly too!
Kim B. from Referral Automotive responded on 05/05/2025 08:53 AM

Thank you, Tracy for the positive feedback.  We appreciate you and your business.  We look forward to being of service in the future.

RL
RICK L.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Referral Automotive
Top notch service. Repair done quickly and good communication. Will definitely be a returning customer and would highly recommend this company .
Kim B. from Referral Automotive responded on 04/21/2025 08:37 AM

Thank you, Rick for the positive feedback.  We appreciate you and your business.  We hope to be of service in the future.

JW
gravatar
JOYLYNN W.
GMC Yukon XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
9
Service experience on my 2007 GMC Denali
We always have excellent work done at Referral. We have been using this company since the 80's when Joey's dad was running the business. Now Joey runs the business and does an excellent job. Will always recommend them to my friends.
Kim B. from Referral Automotive responded on 04/17/2025 09:03 AM

Thanks so much Joylynn for the fantastic feedback.  We appreciate you and your continued loyalty to Referral.  It has always our pleasure to be of service to you over these past several years.  We look forward to seeing you in the future.

NK
NEIL K.
GMC Jimmy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Motor jumps, brakes click, stocks bounce.
Joey immediately diagnosed the EGR valve was stuck open. Aaron replaced the EGR valve so the motor runs smooth, does not jump. The brakes don't click anymore and the stocks don't bounce. All repairs in less than a day.
Kim B. from Referral Automotive responded on 04/10/2025 09:22 AM

Thank you Neil for the positive feedback.  Joey and Aaron always do their best toget you back on the road in a timely manner.  We appreciate you ,and your loyalty to our business. Thanks for your continued support.

SH
STEVE H.
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Excellent customer service
Very quick and sufficient honest always on time highly recommended
Kim B. from Referral Automotive responded on 04/10/2025 09:18 AM

Thank you, Steve for the positive feedback.  We appreciate you and your business, and hope to be of service in the future.

JE
JESTINA E.
Dodge Dart
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Always the best going on 5 years w/ them!
Affordable, reliable and trustworthy.
Kim B. from Referral Automotive responded on 03/28/2025 09:51 AM

Thank you, Jestina.  We really appreciate the positive feedback.  It's important to us that our customers are satified with the work we provide.  We look forward to being of service in the future.

LS
gravatar
Larry S.
Stevenson, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
10
Service review
Very good shop very knowledgeable, timely very pleasant to work with will be making appointment for another car to bring in thank you for the service
Kim B. from Referral Automotive responded on 03/26/2025 08:31 AM

Thanks Larry.  Hope to see you again soon.

Displaying Review 1 - 15 of 381 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.