I sent my lady to the shop to get a tire patch and because of reasons she couldn't articulate, it couldn't be done. So she opted for a plug instead and was charged $25. A ridiculous amount when every place we've been to prior are $5 and even free. I expected better from my local shop who I trust with all of my cars' needs, including the installation of the same tires that they charged full price to plug. I told my lady to ask for Bobby, and he wasn't in, so she took a gamble and lost. Idk who the "other guy" is but I think we can all agree... It shouldn't matter who you talk to at the shop but when you're a lady you'll get price gauged every time. I'm expecting an apology and if not I hope the extra $20 goes a long way for you, because you will not see another dollar from us.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.