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Richard's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(988 Reviews)
92
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
3
Total ReScores™
4.7
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

We are a Family owned in Operated Automotive Repair Facility. Our goal is to serve the community and keep you and your families safe on these busy Cherokee County Roads. We are a Family owned in Operated Automotive Repair Facility. Our goal is to serve the community and keep you and your families safe on these busy Cherokee County Roads.

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(770) 475-1379
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
2965 Lower Union Hill Rd Canton, GA 30115
Get Directions
Richard's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(988 Reviews)
Write a Review
Recent Reviews
JL
Jackson L.
Canton, GA
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Starter needed replacement
My experience was excellent. The owner,Jim, is professional and very knowledgeable pertaining to mechanics. I recommend Richard's Automotive to anyone in need of car repair.
JD
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JASON D.
Woodstock, GA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Great work.
Another great service provided by Richard’s. Always a good experience.
TL
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Tina L.
Canton, GA
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Parts orded
Thank you
BH
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Bill H.
Woodstock, GA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Radiator Replacement Fantastic
Jim and his staff treated me with excellent courtesy and did an excellent job in replacing the radiator on my 2014 Jeep Grand Cherokee. Turned it around in a little over 24 hours. Very competitive on price and 1/2 the cost of my Jeep dealer..
BG
Bert G.
Canton, GA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
verified customerVerified Customer
10
Excellent job on the repairs to my truck
Richard save me over $10,000 in repairs on my truck thoroughly researched the problem and replace my fuel pump. Another service center in the area wanted to charge me $15,000 to replace my entire fuel system.
GL
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Gary L.
Woodstock, GA
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Chevy truck repair
My 99 Chevy truck quit on and I had it towed to Richard's. They repaired it the next day for a reasonable cost. They were very courteous and helpful.
SW
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Susan W.
Canton, GA
Cadillac XT5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Saved me $$$
I brought my car in after being told by another shop that I needed a $2500 repair. Not only did Jim determine that I did NOT need the expensive repair, thereby saving me nearly $2000, he guarantees their work for 12 months. Family owned, honest as the day is long, and truly caring about their customers and cars.
RA
Russ A.
Canton, GA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
One car and one truck in at same time
Jim was very helpful. My son’s car broke down on a Saturday. Their shop was closed but he called me right back and we were able to get a tow with his help.
Would recommend them!
Verified Customer
Canton, GA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
8
Jim was great and it was a quick in and out
I will highly recommend Richard's automotive folks!
RP
RONNIE P.
Woodstock, GA
Acura TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Very good advice
Stands by tru work.
DJ
Dan J.
Canton, GA
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Great experience
It was a great experience. They are very thorough and great customer service. They are also very reasonable.
CS
Carol S.
Kennesaw, GA
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Excellent Professional
They are very professional
They keep you informed the entire time
They do not try to over price or do work or sell product or services you don’t need
Treat you with respect
Provide excellent service and excellent work
HIGHLY RECOMMEND ‼️‼️👍👍👍👍
JG
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JOHN G.
Canton, GA
Isuzu Hombre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
8
Does what need done, done.
It's in the title.
JB
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Jack B.
Waleska, GA
Dodge Charger
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/28/2025
verified customerVerified Customer
7
Nice people BUT…
So the prices was higher than originally quoted by 200. It took twice as long as they told me it would take. They were very friendly and did stay open late on a Friday to finish my car. And their price was still lower than 60% of my other quotes I got. I guess we see how the car does after the repair. If that goes well, the. I’d recommend them.
Verified Customer
Canton, GA
Mercedes-Benz GL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Always honest
We appreciate Jim at Richards automotive, he is always honest and helpful !
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