business image

Richard's Service Station

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(482 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

Richard's Service Station is your one stop shop for all your auto repair needs. We work on all foreign and domestic vehicles as well as all makes and models. Richard's Service Station is your one stop shop for all your auto repair needs. We work on all foreign and domestic vehicles as well as all makes and models.

Categories
Auto Maintenance, Repair Shop, Auto Repair
Contact
(973) 761-4717

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1459 Springfield Ave Maplewood, NJ 07040
Richard's Service Station's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(482 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

Continue reading recommended reviews


NA
gravatar
Nicole A.
Irvington, NJ
This review is currently pending verification from the business.
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/02/2025
0
Disappointed and Skeptical After Years of Loyalty
I’ve been going to this shop for years and always felt confident bringing my car here—especially when Omar was around. Unfortunately, my recent experience has completely changed that.

I brought my car in because I was told it needed new brakes, rotors, drums, and a caliper. The total came out to $1,600. Communication during this time was poor, but I trusted the work would be done right. Just two days later, my car still wasn’t driving correctly, so I had to bring it back. I was then told it was a pump issue, which cost even more and left me without a car for two more days. After all that, my total was over $2,000.

Now, not even a month later, my car is making a new noise that sounds like running water when I drive. I’m beyond frustrated and honestly skeptical about bringing it back because I don’t know if I’m fixing new problems or ones that were caused during the previous repairs.

I really wanted to keep trusting this shop, but ever since Omar left, the service just hasn’t been the same.

NA
gravatar
NICOLE A.
Irvington, NJ
This review is currently pending verification from the business.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/28/2025
verified customerVerified Customer
2
Longtime Customer Left Disappointed
I’ve been coming to this shop for a while and have always felt confident in the service and professionalism, which is why this last visit was disappointing. I came in for brake work and, after speaking with a few people and comparing costs, I now feel like I may have been overcharged. It’s left me feeling unsure about bringing my car here for anything beyond the basics like oil changes or car washes. I really hope this was just a one-off situation, because I’ve always appreciated the work you’ve done in the past.

Displaying all 2 Review
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.