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Rick Case Genesis

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(89 Reviews)
84
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Score Details

5 stars
83%
4 stars
8%
3 stars
5%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
11
Total ReScores™
4.9
ReScore™ Average
84
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(954) 581-5885
No Business Hours Provided

Business Hours

* No Time Zone Provided
925 North State Road 7 Plantation, FL 33317
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Sales Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(89 Reviews)
Write a Review
Recent Reviews
NB
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Nathaniel B.
Deerfield Beach, FL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/30/2024
6
Category: Sales
Do not buy the concierge agreement
A year ago I bought the 24 GV80 and intially contacted Genesis concerning service. I have very low mileage and wanted to ensure I met all warranty requirements. Coccunut Creek Genesis said that I didn't buy from them and they are too busy. I drove to Rick Case due to my leaving multiple messages concerning service with no response. We make an appointment for my vehicle and take can't provide a vehcle until Dec 2, 2024, 3 months away. The service is not Gold Star. They have basically taken money and are not able to provide the concierge vehicle in a reasonable time period. I am driving the vehicle with the service warning popping up constantly. Buy the vehicle but save your money on this service.
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