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Rick Case Genesis

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(66 Reviews)
58

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
30
Total ReScores
4.9
ReScore Average
58
Net Promoter Score ®

Business Details

Categories
Contact
(954) 581-5885
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
925 North State Road 7 Plantation, FL 33317
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(66 Reviews)

JM
gravatar
John M.
Pompano Beach, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/15/2026
0
Category: Service
The worst ever
Bought a G90 two months ago. Driving it home the LOW FUEL WARNING light came on. Upon getting home and familiarizing myself with the car I saw that the outside driver mirror didn’t work properly. They wouldn’t fix it for me! I told them that I had purchased for $4,500 an extended warranty. They said that my service appointment would be in 3 weeks!! When I showed up gor the service they sent me away because they said my extended warranty doesn’t start for a month. Came back 10 days later and they said they would order the part. Two more weeks have since passed and I’m still waiting. I reminded them that the mirror was broken when I bought the car. Nobody cares. It also took the service advisor Jimmy two days before I spoke with him. I initiated the call not him even though I was told he would return my call within the hour. NEVER EVER HAD SERVICE THIS BAD. The worst. Awful!
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