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Right Honda

Average Score
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(4 Reviews)
33

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
33
Net Promoter Score ®

Business Details

Categories
Contact
(602) 691-4619
No Business Hours Provided

Business Hours

* No Time Zone Provided
7875 East Frank Lloyd Wright Boulevard Scottsdale, AZ 85260
Right Honda's Reviews
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(4 Reviews)

DS
gravatar
Dee S.
Scottsdale, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/29/2024
0
Classic bait and switch in service Dept
The “supervisor” Tim needs to be fired. He has zero understanding of what customer service is. His employee promised me a loaner vehicle while mine was getting serviced but they did the classic bait and switch when I got there. Turns out Timmy refused to give me a loaner and continued to argue with me about it with a smug smirk on his face as if he cruelly enjoys denying loaners after promising them. Tim seemed beyond hurt and offended when I told him the car had its oil changed elsewhere. He kept bringing this point up which showed his true colors, he wants to milk every dime out of the owners who go there. The loaner was a must for me so I refused for them to touch the car.
It’s sad to see how grossly bloated these dealerships got during Covid while scamming customers with obscene markups that they forgot the basics of customer service.
I’ll be filing a complaint with the AZ attorney General for these sleazy and unethical bait and switch practices.
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