business image

Robert's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,893 Reviews)
92

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
9
Total ReScores
4.7
ReScore Average
92
Net Promoter Score ®

Business Details

About

Robert's Auto Service provides professional automotive service and repair in San Diego. Call (858) 483-4130 today to schedule an appointment. Put your trust in us for all your automotive needs! Robert's Auto Service provides professional automotive service and repair in San Diego. Call (858) 483-4130 today to schedule an appointment. Put your trust in us for all your automotive needs!

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(858) 483-4130

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
by appointment only
Sun
closed
* Pacific Time (Us & Canada)
4630 Mission Bay Dr San Diego, CA 92109-4921

Affiliations

ASE - Master Certification
SoCal AAA
Robert's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,893 Reviews)

MS
MARK S.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2025
verified customerVerified Customer
10
Good, honest front desk
They always help me diagnose the problem and give me the best deal they can. Wouldnt go anywhere else.

BH
BILL H.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2025
verified customerVerified Customer
9
Robert's great service
Car drives great and i feel great with service

SA
gravatar
SIMONE A.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2025
verified customerVerified Customer
10
Great service
Grateful for service as well as info about issues that will be needed soon.

CR
CHRISANNE R.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2025
verified customerVerified Customer
10
Jeep Fuel line
24hr turn around

Verified Customer
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2025
verified customerVerified Customer
10
Excellent all around. Sorry that this was only my first time. P.S. It's Ervin, not Irving.
See Title
James H. from Robert's Auto Service responded on 10/22/2025 01:33 PM

Ervin, we sincerely appreciate your positive feedback. It is gratifying to know that our services met your expectations. Your support is invaluable to us, and we strive to maintain the high standards that led to your satisfaction. Thank you for choosing Robert's Auto Service.


FB
gravatar
FRANCES B.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2025
verified customerVerified Customer
10
Quick, friendly, competent
I have used Roberts for close to 20 years. They have always been wonderful

CS
gravatar
CANDY S.
La Jolla, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2025
verified customerVerified Customer
10
As always, excellent service keeping my 2006 Lexus GX humming
Love my car but parts DO wear out over time. I can count on Roberts' to correctly diagnose and fox the issue(s).

TW
TERRIE W.
La Jolla, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2025
verified customerVerified Customer
10
Always great
Robert's Auto has done all of our family's service for decades. Always friendly, honest, accurate & efficient!

LR
gravatar
LAUREN R.
La Jolla, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2025
verified customerVerified Customer
10
Very Friendly and Efficient
My brakes were worn out and they were able to take my car in even though it was the very end of the day. They took care of my brakes the next day and were very friendly and make sure I had my car back in time for work. I appreciate their attentiveness, I will be back!

SD
SAVANNA D.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2025
verified customerVerified Customer
10
Super friendly, attentive, timely
Everything was great. Stress free

LK
gravatar
LEELING K.
El Cajon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2025
verified customerVerified Customer
10
Excellent as always
James is as Great as they get!!

MA
gravatar
MIKE A.
San Diego, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/03/2025
verified customerVerified Customer
7
First time
I just had three vehicles serviced by Robert’s. I have been taken them there for a few years now. First time I have a negative remark for them. Someone did not latch the hood all the way had to pull over to correct. Other than that Robert’s has given great service!
James H. from Robert's Auto Service responded on 10/04/2025 07:55 AM

We appreciate your feedback regarding your recent experience at Robert's Auto Service. It is concerning to hear about the oversight with the hood not being latched properly, and we sincerely apologize for the inconvenience this may have caused during your journey. Your long-standing trust in our services is valued, and we are committed to maintaining the highest standards of safety and quality. Thank you for bringing this matter to our attention, and we will take necessary steps to ensure that this does not happen again in the future.


SR
gravatar
STEVEN R.
La Jolla, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2025
verified customerVerified Customer
10
Excellent auto care
Very welcoming, efficient, reasonable cost. Highly recommended.

DD
gravatar
DEBBIE D.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2025
verified customerVerified Customer
10
Consistently good service
Been using Robert’s to service multiple vehicles over many years. Reliable and courteous service, trustworthy staff, and efficiency keep me coming back. I have great confidence in Christian and always trust he does a great job for me. I keep coming back.

DV
gravatar
DAREN V.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2025
verified customerVerified Customer
10
Consistently delivers great service
I have used Robert’s Automotive for my vehicles for over 20 years. The staff and service have been consistently excellent and continue to be my first choice for all of my automotive repair needs.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.