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Robinson's Repair Shop

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(898 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

We are a high standards Napa Auto Care repair shop who strives to be the best. Our goal is to keep you and your family safe by ensuring your vehicle is repaired using quality Napa parts. We are AAA and BBB affiliated. Our motto is "If it isn't good enough for our cars it's not good enough for yours." We are always working to better our We are a high standards Napa Auto Care repair shop who strives to be the best. Our goal is to keep you and your family safe by ensuring your vehicle is repaired using quality Napa parts. We are AAA and BBB affiliated. Our motto is "If it isn't good enough for our cars it's not good enough for yours." We are always working to better our shop to give our customers the best experience possible. ...more

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(607) 849-6410
Closing in 37 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3 Cortland St PO Box 788 Marathon, NY 13803-0788

Affiliations

ASE
NAPA
Robinson's Repair Shop's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(898 Reviews)

BR
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BOB (VET) R.
Willet, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
serious noises underneath
great job and great service as always.

RM
Ryan M.
Willet, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
Category: Service
Ryan said Mike, Rob and Stacey are really helpful, pleasant to be around, they take their time to explain things and the customer service is good.
Recommended
Michael R. from Robinson's Repair Shop responded on 07/15/2025 06:10 AM

Thanks Ryan! Always nice to see you!!


RM
Randy M.
Carthage, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
Category: Service
Randy said she loved the service. It was quick convenient and a great experience.
Recommended
Michael R. from Robinson's Repair Shop responded on 07/15/2025 06:12 AM

Thanks for your review! We appreciate your business!


DO
Deborah O.
New York
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
Category: Service
Deborah said he is always great.
Recommended

JP
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JEANIE (SR CIT) P.
Marathon, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
TOP NOTCH SERVICE
When alarming noises came from my driver's side tire area, Robinson's got me in quickly.
Michael R. from Robinson's Repair Shop responded on 06/30/2025 06:13 AM

We are glad we could help! Thanks for your review!


JG
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JIM and MAE (SR CIT) (VET) G.
Marathon, NY
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Remove snow tires and get an alignment.
Robison auto repair, always provides excellent service, good customer service as always courteous customers.
Michael R. from Robinson's Repair Shop responded on 06/24/2025 05:14 AM

We appreciate your business! Thanks for your review!


JE
John E.
Cortland, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
Category: Service
John said they've done a great job. All the vehicles they've done over the years, they are very thorough, very responsible work, and they don't hesitate if there are issues. He wanted to thank them for their help.
Recommended
Michael R. from Robinson's Repair Shop responded on 06/12/2025 05:56 AM

We appreciate your years of business John! Thank you very much!


TJ
Tyler J.
Marathon, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/10/2025
verified customerVerified Customer
Category: Service
Tyler said he discussed on the phone and said he would bring his own oil and filter, but they used their own and gave him a refund.
Recommended
Michael R. from Robinson's Repair Shop responded on 06/12/2025 05:58 AM

We apologize for the mix up Tyler!


CT
Chris T.
Marathon, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Chris said his experience was perfect and they did everything they said they were going to do.
Recommended
Michael R. from Robinson's Repair Shop responded on 06/10/2025 05:21 AM

Thank you Chris!


CG
Cory G.
Marathon, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
Category: Service
Cory said their service is great.
Recommended
Michael R. from Robinson's Repair Shop responded on 06/09/2025 05:59 AM

Thank you Cory!


KT
Katie T.
Lisle, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
Category: Service
Spoke with Kathleen. She said they are the best, most honest business she has worked with in the past six years of going there.
Recommended
Michael R. from Robinson's Repair Shop responded on 06/04/2025 06:00 AM

Thanks Katie! We appreciate your business!


TB
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TANNER (AAA) B.
Cortland, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Oil change and check wipers.
Micheal and his employees are always efficient and will always be back.
And very friendly.
Michael R. from Robinson's Repair Shop responded on 05/22/2025 05:32 AM

Thanks for your feedback!


HL
Helene L.
Marathon, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
Category: Service
Helene said they did a great job, they explained things well and her vehicle is good.
Recommended
Michael R. from Robinson's Repair Shop responded on 05/08/2025 07:37 AM

We appreciate your business, thanks for your review!


SM
Savanah M.
Cortland, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Savanah said this business has always been very informative and always in on time.
Recommended
Michael R. from Robinson's Repair Shop responded on 05/06/2025 08:36 AM

We appreciate your business! Thank you!


TP
Tim P.
Mc Donough, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Tim said the business did a great job and it worked out really well, and the service was quick.
Recommended
Michael R. from Robinson's Repair Shop responded on 05/05/2025 06:12 AM

We appreciate your review, thank you!


Displaying Review 1 - 15 of 898 in total
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