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Roger's Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(671 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

When you visit Roger’s you will notice the physical appearance of the shop and equipment and know we stand for professional auto repair and towing. Our trucks are consistently winning awards in competition and coupled with our CDL licensed drivers insures your vehicle will be in good hands with Roger’s. When you visit Roger’s you will notice the physical appearance of the shop and equipment and know we stand for professional auto repair and towing. Our trucks are consistently winning awards in competition and coupled with our CDL licensed drivers insures your vehicle will be in good hands with Roger’s.

Categories
Oil Change, Car Maintenance, Auto Maintenance
Contact
(847) 872-2707
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
3525 IL-173 Zion, IL 60099-9441
Get Directions
Roger's Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(671 Reviews)
Write a Review
Recent Reviews
SM
gravatar
Sandy M.
Zion, IL
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2025
verified customerVerified Customer
10
Went in for an oil change & leaking power steering fluid.
Excellent service as usual, the guys are always very respectful and kind.
Roger W., President from Roger's Service responded on 10/25/2025 09:27 AM

Thank you for your business Sandy

Verified Customer
Waukegan, IL
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2025
verified customerVerified Customer
10
Service with entertainment and snacks while you wait.
Service was professional, quick and thorough. With a side of jokes and cookies.
Roger W., President from Roger's Service responded on 10/24/2025 01:10 PM

I didn't believe we had a sense of humor at Roger's. Thank you Tricia

Verified Customer
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2025
verified customerVerified Customer
9
In and Out + Reliable Service
My car had broke down on the side of the road just mins away. I was able to speak to someone right away, and my car was towed and in the shop 10 mins later. They were able to diagnose the issue and get my car completed in a timely manner. I appreciate their reliable and hard work on what seemed like a lost cause.
GF
George F.
Winthrop Harbor, IL
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2025
verified customerVerified Customer
10
Excellent service at Rogers
Great technicians that are able to correct virtually any issue that you night encounter. Today they traced a malfunction in a cooling fan system to a rusted wire and connector - amazing.
Roger W., President from Roger's Service responded on 10/23/2025 07:20 AM

Thank you for your business George.

Verified Customer
Pleasant Prairie, WI
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2025
verified customerVerified Customer
10
Will be back again!
Professional and friendly staff. Fixed my car's coolant system at a reasonable charge.
Roger W., President from Roger's Service responded on 10/21/2025 07:13 PM

Thank you Scott for your business

Roger W., President from Roger's Service responded on 10/21/2025 07:14 PM

Thank you for your business 

RD
gravatar
Rick D.
Zion, IL
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2025
verified customerVerified Customer
10
They are the best I've ever dealt with.
This is one shop that hits on all cylinders. From customer service to knowledge
Roger W., President from Roger's Service responded on 10/18/2025 05:16 PM

Thank you for your business Rick

GS
George S.
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2025
verified customerVerified Customer
10
Good job 👍
They were able to get me in immediately and did a great job for a fair price
Roger W., President from Roger's Service responded on 10/14/2025 07:21 PM

Thank you for your business George

MA
Maria A.
Ford Maverick
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/08/2025
verified customerVerified Customer
0
WONT LOOK UP FROM COMPUTER
The man at the front desk was to busy to look up from his computer & when he did he listened and typed in what I was saying about the car but then he walked away to help a customer who just walked in. I had a scheduled appointment on this day. I was not finished telling him about the car. I also had asked on my first drop in visit for a new interstate battery to be ordered/installed & when I stopped by to try and get an update after after the car was there for one week they were jump starting the car. Again, the man was too busy to look up and when he finally did he was rude to me and dismissive about what was being done to the car. He also did not want me to talk to the mechanic who had been working on the car. My impression is that this man does not want to deal with women & has a very short fuse. Life is a boomerang! DONT BRING YOUR CAR TO ROGERS.
Reade W. from Roger's Service responded on 10/08/2025 09:34 AM

Your upset because it took the technician 15 minutes to come up and talk to you. And no appointment. Once he came up you were already screaming like a child throwing a temper tantrum. You just stared at me and made me feel uncomfterable . It was the Technicican who doesnt want to talk to you thats my job his job is to work on cars. But he did come up to talk you just threw a fit beforhand. 

SD
Shawn D.
Wadsworth, IL
Chrysler Pacifica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2025
verified customerVerified Customer
10
Professional, timely & helpful.
Professional, timely, helpful & friendly.
Roger W., President from Roger's Service responded on 10/10/2025 07:38 AM

Thank you for your business Shawn.

CN
Charlie N.
Waukegan, IL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2025
verified customerVerified Customer
10
Great work
Excellent service, got the work done in a timely manner, courteous and friendly people, answered all my questions.
KB
Katie B.
Zion, IL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2025
verified customerVerified Customer
10
Friendly and honest!
We had my mom’s car brought in around May, for a part that went out. They fixed it right away. Fast forward, my mom was on vacation and her car engine light came on again. She got worried, brought it to an Auto Zone to scan and it was the exact same part. Today we brought the car in and Roger’s replaced it immediately, no charge. If it happens again, they gave us a plan on what they’re going to do with the supplier if it does so happen again. This place has been so great to all our cars over the past two years!
Roger W., President from Roger's Service responded on 09/18/2025 03:41 PM

Our pleasure Katie
we appreciate your business 

SB
Steven B.
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2025
verified customerVerified Customer
10
Fast response
I was very happy with the fast response considering I waited almost 4 hours for a different tow truck and Roger’s was there in less than 15 minutes. My car was also fixed at a reasonable price and got it back sooner than expected!! Thanks again!! Definitely will continue to give them my business
Roger W., President from Roger's Service responded on 09/18/2025 03:43 PM

It was our pleasure Steven

RJ
Robert J.
Illinois
Toyota Tundra 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2025
verified customerVerified Customer
Category: Service
Robert said they did a great job, they had him in and out, they know what they are doing, they were hospitable.
Recommended
DL
Dave L.
Wadsworth, IL
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2025
verified customerVerified Customer
10
notification repair
notification was on the dash and they diagnosed the code and repaired the car Dave L
Roger W., President from Roger's Service responded on 09/11/2025 09:51 PM

Thank you Dave

Verified Customer
Winthrop Harbor, IL
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2025
verified customerVerified Customer
10
Great job
My fuse needed to be replace.
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