ROOpair Specialties also realizes how much you depend on your car. When we give you a deadline, we make sure your car is ready on time.
We make it a point to listen to all of your concerns in order to get all of your problems addressed in one visit. We'll take the time to figure out those strange squeaks and rattles that a dealer isn't
ROOpair Specialties also realizes how much you depend on your car. When we give you a deadline, we make sure your car is ready on time.
We make it a point to listen to all of your concerns in order to get all of your problems addressed in one visit. We'll take the time to figure out those strange squeaks and rattles that a dealer isn't interested in. Often there is a simple fix that we can perform for you at no charge; it's just all part of going that extra mile for our customers.
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Verified Customer
From all ends of the service spectrum - from "this broke, can you fix it?" to "woah, there's a clunkity clunk I don't understand, can you take a look?" - Roopair always solves the problem, and in a way that makes you feel like they just generally want to be helpful and not BS you.
Prior to this recent service, I was thinking it might be time to send my old 'ru out to pasture. I left a voicemail on the weekend, asking if I could drop the car of for a couple of days to see if they could take a look, find the problem, and discuss options. Josh and the team fit me in the next day. They quickly diagnosed the problem, had parts on hand - and the time! - to fix the broken bits. They even helped out with my random "hey, do you happen to have an extra sun visor laying around for a 16-year old car" request. They didn't, but they found one and installed it for a fair and reasonable price before the car was ready to go by mid-day.
I can't say I want more things to break on my car, but when they do, this is the only place I'll go. Ten thumbs up, highly recommend!