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Ross Tire & Automotive Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(642 Reviews)
96
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Score Details

5 stars
92%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
1.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in San Jose, CA, you’ve found us. Here at Ross Tire & Automotive Repair we work hard to earn your trust and loyalty. We know how important it is to find a San Jose car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Ross Tire & Automotive Repair we If you’re looking for auto repair in San Jose, CA, you’ve found us. Here at Ross Tire & Automotive Repair we work hard to earn your trust and loyalty. We know how important it is to find a San Jose car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Ross Tire & Automotive Repair we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in San Jose offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in San Jose, we are totally confident that Ross Tire & Automotive Repair is the best option in town!

Since 1960, Ross Tire & Automotive Repair has been there for the people of San Jose. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair San Jose has to offer.

Our family of technicians and service staff sees their work here at Ross Tire & Automotive Repair as more than a job. It’s their vocation and livelihood. Each member of our team is invested in your satisfaction.

Ross Tire & Automotive Repair was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Ross Tire & Automotive Repair the best car service in San Jose! ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(408) 295-4540
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
741 Auzerais Ave San Jose, CA 95126-3504
Get Directions
Ross Tire & Automotive Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(642 Reviews)
Write a Review
Recent Reviews
MJ
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MELISSA J.
San Jose, CA
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2024
verified customerVerified Customer
10
Friendly and straightforward service.
This place fixed my flat and had my back on the road in less than 30 minutes.
JL
JAMES L.
San Jose, CA
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2024
verified customerVerified Customer
10
Honest price
I took a change going to a place i was unfamiliar with and it paid off, they did a great job and I was very surprised by the price. Most people feel like mechanics over price but today I feel like I underpaid, great place and I will definitely recommend.
AA
ALISHA A.
San Jose, CA
Audi Q3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2024
verified customerVerified Customer
10
Awesome job!
The owner and staff are great! They’re efficient, honest, and welcoming! The cost was reasonable and I walked away with new brakes for my Audi! Customer service is also top notch! I’ll be returning and would definitely recommend this auto-shop! Thanks guys!
BO
BERRY O.
San Jose, CA
Kia EV6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2024
verified customerVerified Customer
10
Tire change
Went in for a quick tire change, and was out in 15 minutes.
EI
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ERIK I.
San Jose, CA
Lexus ES 330
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2024
verified customerVerified Customer
9
Ross is Boss
Gary and his crew are always ready to help out and with a good dose of Gary ‘s unique sense of humor. Also very unusual to find a one stop shop with a convenient location?
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Verified Customer
Los Gatos, CA
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2024
verified customerVerified Customer
10
Great service
Great service
AF
gravatar
Adrienne F.
San Jose, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2024
10
Adrienne
Gary is the BEST!
Great crew, great service, great communication.
Highly reccomend Ross Tire!
SR
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SAL R.
San Jose, CA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2024
verified customerVerified Customer
10
replaced damaged tire
Gary and his crew are very knowledgeable and efficient.
AP
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ADAM P.
San Jose, CA
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2024
verified customerVerified Customer
10
Great Service in San Jose
The guys at Ross are top notch, they do what they say they are going to do. And do it fast. Prices are fair with professional service. Definatley will go back again.
AT
ANTHONY T.
San Jose, CA
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2024
verified customerVerified Customer
10
Quick, easy, and painless
I don’t recall his name, but the gentleman that did my alignment, was great. This was my second alignment in a month (2 different vehicles) and he was excellent both times. It’s not a service I hope I need regularly, but would t hesitate to come back next time an alignment is needed. Thanks again!
SR
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SAL R.
San Jose, CA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2024
verified customerVerified Customer
10
Tire repair
Pulled in and was waited on post haste. Tire repaired and back on the road in just under 20 minutes. Well done!
HG
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HUGO G.
Mountain View, CA
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2024
verified customerVerified Customer
10
Nice job
Great job
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Verified Customer
San Jose, CA
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2024
verified customerVerified Customer
10
Good work. Great people
Pedro
DT
DWNELL T.
San Jose, CA
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2024
verified customerVerified Customer
10
Quick efficient & friendly service!
Very friendly. Quick service. And took me immediately. Highly recommend them!
VR
Victor R.
San Jose, CA
Ford EcoSport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2024
verified customerVerified Customer
Category: Service
Victor said every time he goes there, their service is awesome.
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Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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