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Royal Car Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(61 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

Contact
(440) 842-7676

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
10601 W Pleasant Valley Rd Parma, OH 44130
Royal Car Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(61 Reviews)

CR
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CLORINDO R.
Cleveland, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
9
Great work
Royal car service always reliable good honest work. Very happy.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Great customer service, quality work, and reasonable prices!!
I would recommend Royal car service to all my friends and family because they give quality work at a reasonable price!

PM
PATRICIA M.
Cleveland, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Oil change and repair of driver's side visor
Very efficient. I waited for my car to be done and it was about 30 minutes!!! It would have been longer at a dealership.

RB
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RICHARD B.
Cleveland, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Personal service from a family owned shop.
My check engine light had come on, so I tried this shop near me. They got me in right away, gave me a ride home, as I live about a mile away, fixed my problem, then came and picked me up when it was finished. I will be using them for all my auto services in the future.

MT
MIRIAM T.
Cleveland, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Honest, Quality, Reliable, and Affordable
Zee has been taking care of my 2003 Monte Carlo for roughly fifteen years, and she still runs well as my full-time vehicle. My appreciation, gratitude, and praise are abundant! To have such a trustworthy mechanic is a genuine blessing.

SH
STEPHANIE H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Oil change
The work was done in a quick fashion. The owner was helpful.

CR
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CLORINDO R.
Cleveland, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Good service all around!
Work was done in a timely fashion. Professional customer service and cost reasonable!!

BC
Bernie C.
Cleveland, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Bernie said he was recommended by a different business. He added that they were friendly, helpful and knowledgeable.
Recommended

TD
Thamani D.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
Category: Service
Thamani said they had wonderful customer service, they were very caring when she arrived, they were patient with her even though she was frustrated from going to competitors to try and figure out the problem. Even though she has a difficult name, they still called her by her name, she would definitely recommend.
Recommended

LS
LENA S.
Cleveland, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Ziad Knows His Stuff
I couldn't start my car at all....there wasn't any response, mechanical or electric. I called Ziad at Royal, and he immediately recommended I check the battery and clear any corrosion. I did that, and my car started right away. I later took it to him to give it a good clean & to tighten the loose connection.

KS
Katerina S.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
Category: Service
Katerina said they are quick, honest, and know what they are doing.
Recommended

JB
JOHN B.
Cleveland, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
It’s just always the best.
I don’t know what to say except service is always the best. Time is taken to explain everything to me.

TO
Tiffany O.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
Category: Service
Tiffany said they were very helpful and they explained everything in a way that she could understand. Overall very polite and a good guy.
Recommended

OS
OSCAR S.
Cleveland, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Very good and great service.
Got fast and courteous service. I appreciate there working menship!! They know there business about repairing cars. Thank you.

RW
Roseale W.
Parma Heights, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
Category: Service
Roseale said the staff was really nice, knowledgeable, and it's convenient.
Recommended
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