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RSW Euro

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(161 Reviews)
66
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
66
Net Promoter Score ®

Business Details

About

Experience The Difference
Our Team understands that our commitment to our customer’s is our most important attribute. As a European vehicle owner you understand that a quality vehicle demands quality service. The RSW European Auto Repair Service Team offers the highest levels of quality service and repair in Central New Jersey.

The
Experience The Difference
Our Team understands that our commitment to our customer’s is our most important attribute. As a European vehicle owner you understand that a quality vehicle demands quality service. The RSW European Auto Repair Service Team offers the highest levels of quality service and repair in Central New Jersey.

The experience begins the moment you walk in the door and realize we aren’t your average repair shop.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(908) 223-7477

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
228 U.S. 22 Green Brook Township, NJ 08812
RSW Euro's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(161 Reviews)

WP
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Wilson P.
Newark, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
5 Star Shop
Good job all around as always, the best in NJ!
Matthew L. from RSW Euro responded on 06/07/2025 09:34 AM

We appreciate your feedback and are delighted to hear that you think so highly of us. Consistent quality is our goal, and it's always great to know we’re hitting the mark. If there's anything specific you'd like to see from us in the future, don’t hesitate to let us know.


IR
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Excellent service
RSW has focused on what I wanted fixed and delivered premium service very quickly.
Matthew L. from RSW Euro responded on 06/07/2025 09:34 AM

We're glad to hear that our team was on point with your needs and delivered the premium service you were looking for at lightning speed. It sounds like we hit the nail on the head! Your satisfaction is our priority, and we appreciate your feedback.


Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/05/2025
verified customerVerified Customer
2
Customer service is lacking
Was sold on getting an alignment done while getting new tires mounted for 500 dollars. Needed to follow up with getting the receipt sent over and alignment specs. Still no specs for alignment after many attempts. They have good equipment but charge a very premium price with minimal customer service. I expected better for the money, might as well stick to a dealership and have more transparency as to what is going on.
Matthew L. from RSW Euro responded on 06/09/2025 11:35 AM

Thank you for your feedback. I’m sorry to hear you didn’t feel the value matched your expectations—we always aim to provide both quality service and clear communication.

For clarity, all of our systems are fully digital, and on our end it shows the alignment specs were initially sent at the time of service. As soon as we received your message indicating you hadn’t received them, we immediately re-sent the documentation. We haven’t heard back since, so if you’re still missing anything, please don’t hesitate to reach out—we’re happy to resend and ensure you’re taken care of.

We appreciate your business and hope to have the chance to provide a better experience next time.


JM
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Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/05/2025
verified customerVerified Customer
7
Great quality of service and customer experience
I've had terrible experiences with past mechanics, but they were top notch for sure.
You can definitely tell that they're aiming for high-tier cars.
It was a bit expensive though.
Matthew L. from RSW Euro responded on 06/06/2025 09:33 AM

Thank you for sharing your experience! It sounds like you've finally found a mechanic that gives you the kind of service that doesn’t leave you scratching your head. We pride ourselves on handling high-tier cars with care, so it's great to hear you noticed that. We understand that quality service can sometimes come with a steeper price tag, but we aim for exceptional results to match. We're always here if you have any thoughts or feedback on how we might make your next visit even better!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Great service
Very impressed with the shop, service, and highly recommend. Consider taking your car here instead of the dealer.
Matthew L. from RSW Euro responded on 06/04/2025 09:32 AM

We're glad to hear that you were impressed with our shop and service! It sounds like we may have to start printing “Best Car Repair Shop” mugs for our fans at this rate. Your recommendation means a lot to us, and we’re here to provide a top-notch alternative to the dealer every time. If your car ever needs some TLC again, you know where to find us!


Verified Customer
2020 Mercedes-Benz E450
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Very transparent
Cordial staff with clear recommendations. They don’t pressure to do everything.
Matthew L. from RSW Euro responded on 06/03/2025 09:32 AM

We're delighted to hear that our staff made a great impression on you! Providing clear recommendations without the pressure of a sales pitch is our secret superpower. It's all about helping you make the best choices for your needs. We appreciate you sharing your experience and look forward to assisting you again!


SK
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Steve K.
Chatham, NJ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/01/2025
verified customerVerified Customer
8
Mercedes maintenance.
Inspection and pictures done well for estimate. Felt overcharged for lower control arms. Brought bit up when picking up car. Was given a small credit.
Matthew L. from RSW Euro responded on 06/02/2025 09:32 AM

Thank you for taking the time to share your experience with us. It's great to hear that you found the inspection and the pictures helpful for the estimate—those visuals can really do a lot of talking! We understand that feeling overcharged can be frustrating, and we're glad we could make some adjustments when you picked up your car. We're always aiming to strike the right balance between quality service and fair pricing. Your feedback is valuable as we continually work to improve. If you have any more thoughts, we’re all ears.


Verified Customer
2008 Mercedes-Benz ML350
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/31/2025
verified customerVerified Customer
7
Oil change
They did a thorough job , but it took a while
Matthew L. from RSW Euro responded on 06/01/2025 09:32 AM

We appreciate your feedback and are glad to hear that you were satisfied with the thoroughness of our work. We strive to balance efficiency with quality, but we understand that sometimes the wait can feel a bit lengthy. We're always looking for ways to improve, so your insight is valuable to us. If you have any other thoughts or suggestions, we'd love to hear them!


Verified Customer
Springfield, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
They took care of me
I had an issue with my battery and they checked it out free of charge and took care of me. I had the alternator changed here and double checked everything was good. Perfect.
Matthew L. from RSW Euro responded on 05/29/2025 09:33 AM

It sounds like we hit the jackpot with your service experience! We're glad our team could step in like your personal battery superheroes, checking everything out without charging you a dime—who doesn’t love a good freebie? Changing your alternator and ensuring all was well sounds like a checklist of perfection to us. Appreciate you sharing the love, and here's to keeping your ride as smooth as butter!


Verified Customer
Chatham, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Great service as always
Honest service with excellent results as always. I always trust RSW to do the job right at a reasonable price.
Matthew L. from RSW Euro responded on 05/22/2025 09:33 AM

We appreciate your feedback and are glad to hear that our service consistently meets your expectations. It's always reassuring to know that our customers trust us to get the job done right without breaking the bank. We'll keep striving for excellence—after all, we believe in being the superheroes of service, minus the capes!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Service
RSW always provides excellent service and always communicates well. They handle all the paperwork with the warranty company making it easy for me.
Matthew L. from RSW Euro responded on 05/20/2025 09:33 AM

We’re happy to hear that you’re satisfied with our service and communication! It sounds like we’ve managed to take the paperwork headache off your hands. We strive to make the process as smooth as possible, so it's great to know we're hitting the mark. If there’s anything else we can assist with, just give us a shout!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
High-End Dealer Quality Service & Facility without the dealer prices!
Jeremey was great to work with. Very thoughtful of the work that needed to be doen and explanation. Only recommended critical work to be done and gave me reasonable recommendation for items needed in the future. Drastic difference from the dealer that used scare tactics to doing over 13K in work (Land Rover). Glad I found these guys who were very reasonable in pricing and the SUV is running perfectly. Bring all my cars here moving forward.. bonus - can work form their very comfortable lounge while work is being and WiFi is great!
Matthew L. from RSW Euro responded on 05/14/2025 09:33 AM

It’s fantastic to hear you had such a positive experience! Jeremey sounds like a gem, especially when it comes to cutting through the noise with genuine recommendations. It's refreshing that you found a place where you can feel comfortable and not overwhelmed by lofty price tags, especially after dealing with the dealer's scare tactics. We’re glad to hear your SUV is running perfectly and that you can enjoy our lounge while waiting—who knew car maintenance could come with such a comfy atmosphere and solid WiFi? Here's to smooth rides ahead with us!


JF
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James F.
Middlesex, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Quick
I have a 2004 Z4 they pretty much do all the work on it. They have all the software it seems like for the manufacturer and they get the actual parts that are needed.
Matthew L. from RSW Euro responded on 05/07/2025 09:33 AM

It’s fantastic to hear that your 2004 Z4 is in such good hands with us. We're all about those manufacturer-specific parts and software—like having a magic wand for your car, but without the fairy dust. We're committed to keeping your Z4 running smoothly, so it can continue to turn heads for all the right reasons. Cheers to more miles ahead!


MC
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Matthew C.
Branchburg, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2025
verified customerVerified Customer
10
Oil change
They were able to get me in for an oil change immediately and in and out before I had to go to work. They are very communicative and helpful. Thank you so much RSW!
Matthew L. from RSW Euro responded on 05/05/2025 09:33 AM

We appreciate your feedback and are glad to hear that we could fit you in for an oil change right before your work schedule. Nothing like a swift service to keep the wheels turning smoothly! We pride ourselves on being communicative and helpful, so it’s wonderful to know that our efforts hit the mark. Here’s to many more smooth rides ahead!


MA
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Michael A.
sommerset, NJ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/01/2025
verified customerVerified Customer
0
bad experience
I took my car in for an oil light. They checked the oil and charged me over $200. They told me the pressure was fine and that the oil light had gone out. When I went to pick up the car, the light came back. A few days later, I took the car to another shop and there was no oil pressure, even though they had told me there was

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