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S And O Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(792 Reviews)
97
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Family owned and operated where the customer comes first. We always strive to see our customers smile and leave confident in the work that was performed. We Treat every customer as if you were family.

So come and see and become part of the family! Family owned and operated where the customer comes first. We always strive to see our customers smile and leave confident in the work that was performed. We Treat every customer as if you were family.

So come and see and become part of the family!

Categories
Repair Shop, Tire Sales and Repair, Car Maintenance
Contact
(804) 745-1300
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6901 Hull Street Road Richmond, VA 23224
Get Directions
S And O Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(792 Reviews)
Write a Review
Recent Reviews
TT
Tammie T.
Richmond, VA
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2025
verified customerVerified Customer
10
Alternator Replacement
Excellent customer service Excellent Quality fast and efficient service
JS
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jasper s.
Richmond, VA
Nissan Armada
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2025
verified customerVerified Customer
10
Auto repair ,tires
They always do a great job.I have me in and out.
Edit efficient time.
I would never take my vehicles anywhere else.Danny whales
MM
Mike M.
Ram 1500 Classic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2025
verified customerVerified Customer
10
Have been here several times for various reasons.
Always great service, timely, reliable and priced fairly. Full service shop performs excellent work.
DH
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Dan H.
Chesterfield, VA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2025
verified customerVerified Customer
10
Excellent service
They perform excellent work with wonderful service. They are very trust worthy in pricing.
DT
gravatar
danielle t.
Chesterfield, VA
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2025
verified customerVerified Customer
10
Car repairs
Customer service is outstanding, service explained and questions answered with no problem. Fast service.
LP
Lori P.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2025
verified customerVerified Customer
10
Great service!
Great service and fair prices. Keep our work trucks going and get them fixed fast!
CB
Charles B.
Chevrolet Caprice
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/29/2025
verified customerVerified Customer
0
Good honest place
Highly reccomended
DB
Deb B.
Richmond, VA
Nissan Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2025
verified customerVerified Customer
10
Trustworthy
When the guys at S&O tell me something needs to be done, I have 100% confidence in their advice. And I know they will find the best and most economical parts for the job. These folks are good people.
Verified Customer
Richmond, VA
Lexus ES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2025
verified customerVerified Customer
10
Oil change
Went to get the oil changed in my car. I was in and out within an hour. This is my third car S n O has serviced. Well pleased with the service they provided.
RH
Ron H.
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2025
verified customerVerified Customer
10
Problem solved
Problems solved on frist visit
KJ
K'Neisha J.
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2025
verified customerVerified Customer
10
Excellent Work
I went in needing an alignment after getting new tires. I was told the price and it would be quite a while. I assured I had no problem with the wait and got settled in the waiting area. Barely a hour goes by and I was good to go! I’ll surely be back to see them again for my auto needs!
CB
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clinton b.
Richmond, VA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2025
verified customerVerified Customer
10
Great service as always
I’ve been coming to shop for 15 years and have received superior service every time.
CG
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Clyde G.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2025
10
Excellent service.
very well taking care of. would recommend you 100%
PT
pam t.
Richmond, VA
Mercedes-Benz GL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2025
verified customerVerified Customer
10
Good Quick Service
Scheduled an appointment and Good quick service. Also very affordable.
DH
deane h.
Midlothian, VA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2025
verified customerVerified Customer
10
Car repair
Excellent work and very reasonable
Displaying Review 1 - 15 of 792 in total
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