business image

Safeway Auto Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(201 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
85
Net Promoter Score ®

Business Details

Contact
(734) 522-0822

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
115 Merriman Rd Garden City, MI 48135
Safeway Auto Center 's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(201 Reviews)

JC
gravatar
Jim C.
Garden City, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2025
verified customerVerified Customer
10
always great service
Great!

RR
RICHARD R.
Westland, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
10
Critic
Counter person was very professional, would recommend to anybody

AR
AHMED R.
Novi, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
10
Lovely and smart team
Just posted a 5-star Google review with comments :)

RB
Rashida B.
Westland, MI
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
Hspiness
Always happy with the service, that’s why I will continue to come back , the customer service is as well as the management at front desk .

JK
Joseph K.
Romulus, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
verified customerVerified Customer
10
My experience has been excellent!!
Very kind. Knowledgeable. Professional. HONEST!!
They have earned my business

MS
MARYANN S.
Inkster, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Highly recommend
I am very satisfied with the service I received from the shop today I appreciate the professionalism the attention to detail The timely manner that my car was completed and most of all a very competitive price.

AA
ALECIA A.
Inkster, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Recently purchased used vehicle
Mike was not only knowledgeable and professional but caring as well explaining everything that needed to be repaired completed repairs in a timely manner answering every question I had I am so happy with my results I feel very safe now driving my vehicle!!! Thanks Mike have already told my family and friends who to see for all their car care needs.

ML
gravatar
Maisha L.
Westland, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2025
verified customerVerified Customer
10
Excellent!!!
The best customer service. They really took care of my mother and I. We’ll definitely be back!!!

JD
jessica d.
Westland, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
Friendly, quick, efficient
I got a flat tire on Michigan Ave one evening and watched my tire pressure plummet before my eyes. I couldn’t have pulled off into a better place. It was after hours with no spare so I made sure to call the shop as soon as they opened the next morning. Michael was friendly and compassionate of my situation and offered options to help. Fortunately I hold a tire care warranty and Michael, with my information, called and made the claim, got the approval and replaced two tires by the time they closed! This was the best experience of tire replacement I’ve ever had. Usually I have to tow it somewhere and get a rental for a few days. Extremely happy with my service from Safeway and would give them more stars if I could! I will be visiting again (hopefully not too soon lol) for future care needs! Highly recommend!

AN
ANDREA N.
Wayne, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
From a Women
Great work, they took me underneath the car to show me what parts needed replacement and why. I'm old school and that's what mechanics did if they respected you, they still do it for men but not women. They were quick with the repairs and my car rides smoothly. Kudos. They will be my new mechanic, thank you guys!

KL
gravatar
kelli l.
Inkster, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/30/2025
verified customerVerified Customer
0
Over charged for my oil change
I came in to get an oil change and was charged double. Told oil has went up . Advertising says $24.99. I had other work that was needing done last time and I couldn’t afford it at the time and my boyfriend took it somewhere else to get it done way cheaper. So I feel that is why he
Charged me double for my oil change. I will not be coming here again
Service M. from Safeway Auto Center responded on 07/30/2025 11:52 AM

MAAM YOU HAVE BEEN RECEIVING THE PRICE FOR THE OIL CHANGE WE HAD FROM 10 YEARS AGO. YOUR VEHICLE TAKES SYNTHETIC BLEND OIL. WE GAVE YOU THE OLD PRICE 3X ALREADY, AND INSPECTED YOUR VEHICLE FOR FREE EVERYTIME. SO YOU LIKED US WHEN YOU WERE GETTING A LOW PRICE OR FREE INSPECTIONS? NO PROBLEM. GOOD LUCK WITH THE OTHER SHOPS THAT CHARGE 75$ AND UP. THANK U


PZ
PAUL Z.
Livonia, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Fair and Honest
Everybody worries about being ripped off, but no need to worry about that here.

RH
ROBERT H.
Westland, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Great Service and Better Price
After getting a quote from Belle Tire it was evident that they did the job for a better price. 40% cheaper.

Verified Customer
Westland, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Good service
Reasonable cost

RJ
Richard J.
Bancroft, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Repairs due quickly and on time
Found the problem quickly finished before time l happy to get my vehicle back.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.