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Kelsay's Automotive Service and Tire

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(803 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

SAK Automotive Service and Tire has been serving Columbus and the surrounding area for 13 years. We are your “one stop auto shop” providing high quality services while making you the client part of our family. How do we do this? SAK Automotive Servicve and Tire is family, we are a family owned business with 35+ years of experience. We SAK Automotive Service and Tire has been serving Columbus and the surrounding area for 13 years. We are your “one stop auto shop” providing high quality services while making you the client part of our family. How do we do this? SAK Automotive Servicve and Tire is family, we are a family owned business with 35+ years of experience. We welcome you to the family! ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(812) 372-8000

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
330 Center St Columbus, IN 47201
Kelsay's Automotive Service and Tire's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(803 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2025
verified customerVerified Customer
10
Fantastic service
Friendly and excellent customer service and efficient service.

JC
Jeff C.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
verified customerVerified Customer
10
Our go to shop.
Scott and Whitney run a very efficient shop with knowledgeable mechanics. A one day turn around for a front wheel bearing is impressive. We called on a Friday and picked up repaired vehicle that next Tuesday.

Verified Customer
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2025
verified customerVerified Customer
10
Always excellent work and reasonable
I’ve had a lot of work done and always been satisfied. They answer questions and talk to me like I’m able to comprehend. As a woman- I appreciate that.

MW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2025
verified customerVerified Customer
10
Great job great people
Found the problem though it was not easy to pin point

SB
Scarlett B.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2025
verified customerVerified Customer
Category: Service
Scarlett said they always did such a good, quick job, very affordable. It was a good place to go and she recommends them all the time.
Recommended

AT
Amanda T.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2025
verified customerVerified Customer
10
Amazing, amazing group!
I was treated with the upmost respect and care. They went above and beyond to make sure my car was ready and road safe. They went above and beyond. Took half a day to fix all my issues!!

DD
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Dean D.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
10
Truck running ruff, ac not getting cold
Replaced coil and service air conditioner

RL
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Randy L.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
2008 Honda Ridgeline front brake replacement
After a recent trip I noticed a grinding noise coming from my left front wheel. I thought it might be my brake pads. I called SAK auto on Tuesday and they were able to get me in on Thursday. After a quick inspection they found that both front brake pads and calipers needed to be replaced. They had my vehicle ready for me to pickup by 4:00 Thursday afternoon. SAK has always done great work on my vehicles and try’s to get me in and out quickly. Whitney is pleasant to work with and is always available for any questions.

Verified Customer
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
My experience was terrific. The staff is professional and very knowledgeable.
My experience was terrific. The staff is very knowledgeable and professional.

PC
Patricia C.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/03/2025
verified customerVerified Customer
8
Brakes
The gal in the office is amazing! She is so kind and friendly. I really appreciate that she was patient with this old lady who loves to talk. They did awesome work and they were a lot cheaper than any other place I went.

RM
Ramona M.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
Category: Service
Ramona said they're good people, they get her right in and they do a great job. They're the best in town. They're excellent people who are true to their word, they're honest and they don't lie.
Recommended

CD
Connie D.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Whitney is super nice
That is where I always take my vehicle to when I have problrms

LT
Linda T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Friendly and satisfactory service.
Thank you to Kelsay’s Automotive Service. They analyzed my problem and fixed it to my satisfaction. I really do appreciate their expertise and professionalism.

CN
Chris N.
North Vernon, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
Awesome service
Called for a check engine light. Gave them the code it was showing. When I dropped off the car, they called me and said that the hoses in question was still attached and just needed a software update. Told them it happened before and most likely it was the same issue. I was most likely charged for the hose that did not need replacing but just the software update like now. I appreciate the honesty from the staff at Kelsey Automotive. I have never seen them in person, but would recommend them first.

ND
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Nancy D.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
Starter replacement
Quick and reliable service
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