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Sam's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,031 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores
5.0
ReScore Average
96
Net Promoter Score ®

Business Details

About

Sam’s Service Center opened in 1963. It was bought by Don Addis in 1974 and has been owned by the family ever since. We have a long tradition of auto repair and maintenance in the Northland and providing value for your hard earned dollar.

Our technicians and our service writers have decades of auto repair industry experience and we
Sam’s Service Center opened in 1963. It was bought by Don Addis in 1974 and has been owned by the family ever since. We have a long tradition of auto repair and maintenance in the Northland and providing value for your hard earned dollar.

Our technicians and our service writers have decades of auto repair industry experience and we guarantee you will see the same faces every time you visit.

A detailed vehicle history report is kept with every auto repair so we can track your warranties and expenses. Furthermore, we make this information available to you through your vehicles own personalized website. Our goal is making your car repaired experience as convenient as possible.

We aim for same day completion on every auto repair, so you won’t be without a car for extended periods of time. Northland shuttle service is also provided and we offer discounts with local car rental agencies.

We’ve been in business 50 years and will be here another 50!
...more

Categories
Auto Maintenance, Car Maintenance, Repair Shop
Contact
(816) 436-3912
Closing in 41 minutes
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
8219 N Oak Trfy Kansas City, MO 64118-1204
Sam's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,031 Reviews)

TH
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TOM H.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Great people to work with.
It’s always a pleasure to do business withe the people at Sams. They are knowledgeable, interested and results oriented.

BG
Brooke G.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
Category: Service
Brooke said they have good service and good work.
Recommended

DC
David C.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
Category: Service
David said they have always been good to him. They are great.
Recommended

DF
Dave F.
Liberty, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
Category: Service
Dave said they are always very detailed on the problems, they explain it very well, the staff have always been very friendly and knowledgeable.
Recommended

KW
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KEN W. W.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Always great service!
I made an appointment for a Missouri safety inspection, and it was done quickly and on time!

TW
Trysten W.
Kansas City, MO
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Trysten said they were quick about the service and were able to get the vehicle back to him on time.
Recommended

JF
Jeff F.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
Category: Service
Jeff said they do great work.
Recommended

BG
Brooke G.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
Category: Service
Brooke said the prices were good and they did not try to sell her what she did not need.
Recommended

SO
Shawn O.
Kansas City, MO
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Shawn said that they were very communicative, had a fair price and got it done when they said they would.
Recommended

MC
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MIKE C.
Kansas City, MO
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Silverado
The guys at Sam's are always understanding when it comes to keeping my older vehicles on the road. Glad to have them in my corner.

BE
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BUDDY E.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Always There for Us
That’s the reason we’ve been Sam’s customers for 40+ years! Sam’s is ready to maintain our vehicles and show quality, professionalism, and competitiveness with each contact. It is comforting to feel as though we are calling friends we trust instead of a random business. Over the last four decades we have enthusiastically recommended Sam’s Service Center to our friends and family members. “Reach out to Sam’s; you won’t be disappointed”

BP
Benjamin P.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Benjamin said they are honest, quick, and were able to give him a ride to his house.
Recommended

CL
Christian L.
Parkville, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Spoke with Sean. He said they're honest. They called and let them know the timeline when they could pick up the vehicle. He said they were up-front about everything. It was a good experience.
Recommended

MY
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Mike Y.
Smithville, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
10
Professional, informed, and responsive
Consistently provide great service for simple and complex repairs.

DO
David O.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
David said his experience was excellent.
Recommended

Displaying Review 1 - 15 of 1031 in total
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