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Sam's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,025 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores
5.0
ReScore Average
96
Net Promoter Score ®

Business Details

About

Sam’s Service Center opened in 1963. It was bought by Don Addis in 1974 and has been owned by the family ever since. We have a long tradition of auto repair and maintenance in the Northland and providing value for your hard earned dollar.

Our technicians and our service writers have decades of auto repair industry experience and we
Sam’s Service Center opened in 1963. It was bought by Don Addis in 1974 and has been owned by the family ever since. We have a long tradition of auto repair and maintenance in the Northland and providing value for your hard earned dollar.

Our technicians and our service writers have decades of auto repair industry experience and we guarantee you will see the same faces every time you visit.

A detailed vehicle history report is kept with every auto repair so we can track your warranties and expenses. Furthermore, we make this information available to you through your vehicles own personalized website. Our goal is making your car repaired experience as convenient as possible.

We aim for same day completion on every auto repair, so you won’t be without a car for extended periods of time. Northland shuttle service is also provided and we offer discounts with local car rental agencies.

We’ve been in business 50 years and will be here another 50!
...more

Categories
Auto Maintenance, Car Maintenance, Repair Shop
Contact
(816) 436-3912

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
8219 N Oak Trfy Kansas City, MO 64118-1204
Sam's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,025 Reviews)

JF
Jeff F.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
Category: Service
Jeff said they do great work.
Recommended

BG
Brooke G.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
Category: Service
Brooke said the prices were good and they did not try to sell her what she did not need.
Recommended

SO
Shawn O.
Kansas City, MO
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Shawn said that they were very communicative, had a fair price and got it done when they said they would.
Recommended

MC
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MIKE C.
Kansas City, MO
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Silverado
The guys at Sam's are always understanding when it comes to keeping my older vehicles on the road. Glad to have them in my corner.

BE
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BUDDY E.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Always There for Us
That’s the reason we’ve been Sam’s customers for 40+ years! Sam’s is ready to maintain our vehicles and show quality, professionalism, and competitiveness with each contact. It is comforting to feel as though we are calling friends we trust instead of a random business. Over the last four decades we have enthusiastically recommended Sam’s Service Center to our friends and family members. “Reach out to Sam’s; you won’t be disappointed”

BP
Benjamin P.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Benjamin said they are honest, quick, and were able to give him a ride to his house.
Recommended

CL
Christian L.
Parkville, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Spoke with Sean. He said they're honest. They called and let them know the timeline when they could pick up the vehicle. He said they were up-front about everything. It was a good experience.
Recommended

MY
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Mike Y.
Smithville, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
10
Professional, informed, and responsive
Consistently provide great service for simple and complex repairs.

DO
David O.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
David said his experience was excellent.
Recommended

MK
Matt K.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Matt said he is always very happy with the service. They do what needs to get done and do it quickly.
Recommended

CS
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CHARLOTTE S.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Problems with front door windows working properly.
From the front desk to the mechanics they are a great bunch of guys. Always professional, fair and honest.

MW
Mike W.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
Category: Service
Mike said they have always given them excellent service.
Recommended

DH
David H.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
David said their customer service is really good and they shoot him straight.
Recommended

AH
Adam H.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Adam said the service is straightforward and at a reasonable price.
Recommended

KW
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KEN W. W.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
My driver's side window would not go up.
The problem was diagnosed as a failed motor, and a replacement was ordered and installed on a second visit. Since a part had to be ordered, the window was manually put into the up position so I could drive the car. This occurred in January!
Ken W.

Displaying Review 1 - 15 of 1025 in total
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