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Sand Lake Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,209 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

Sand Lake Automotive is committed to serving you, our customer, with professional automotive service and maintenance at a reasonable cost with qualified technicians. We use quality CARQUEST products, backed by a Nationwide Worry Free Driving warranty. We stand on sound business principles and uphold high ethical standards. Our goal is to Sand Lake Automotive is committed to serving you, our customer, with professional automotive service and maintenance at a reasonable cost with qualified technicians. We use quality CARQUEST products, backed by a Nationwide Worry Free Driving warranty. We stand on sound business principles and uphold high ethical standards. Our goal is to make your automotive experience friendly and successful. ...more

Categories
Auto Repair, Tires, Transmission Repair
Contact
(907) 349-2141

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Alaska
1153 E 74th Ave Anchorage, AK 99518-3213
Sand Lake Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,209 Reviews)

JA
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JEANNE A.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
Always happy with their service
Tim knows vehicles and he always put in more than 100% effort to get the job done properly.

WS
Wayne S.
Alaska
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
Category: Service
Wayne said they did a good job for the price they said they'd do it for.
Recommended

CR
Christina R.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
Category: Service
Christina said Denise gave her some guidance, a quote, and fixed her vehicle the same day.
Recommended

Verified Customer
Anchorage, AK
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/07/2025
verified customerVerified Customer
5
Truck motor destroyed
Usually exceptional experience. But this time I paid $600 and drove the truck 250 miles and then the engine completely self destructed. I was quoted $14,000 to replace the engine with a used one.
Timothy M. from Sand Lake Automotive responded on 06/09/2025 10:02 AM

We are sorry to hear the engine died on you truck. When the truck came to us it had less than 2 psi oil pressure and was making noise and driven to us this way. We found that whoever changed the oil filter last did not put the cage in that keeps oil filter from crushing and this is what happened. The oil had metal metallic in it, we installed new filter and screen and truck had over 70 psi and the noise was gone and left this way. The truck was towed back 135 miles later and still had oil pressure but lower end was making noise, we determined damage was done from lack of oil pressure from before and finally a bearing failed. We had no way to tell the damage an engine with 220k miles  took from no oil pressure other than after we replaced filter correctly it sounded good and had great oil pressure. The original bill was 475 which included repairing a no start condition and diag oil pressure concern. The estimate for just over 14k was for a remanufactured  engine to be installed.


MW
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MARK W.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Excellent and fast service while I waited
Fast and excellent service while I waited.

JC
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JENNIFER C.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
verified customerVerified Customer
10
Professional and trustworthy⭐️⭐️⭐️
Excellent service and highly recommend. Worth the wait because they are everyone’s favorite mechanics.

AT
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ALICE T.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Repl;aced front turn signal bulb.
Left front turn signal bulb needed replacement and was done very quickly. Had to do a lot to get to it. Very efficient. Everyone is always very kind and helpful and a pleasure to do business with. Alice Thiessen

Verified Customer
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Always the best
I know when my vehicle is at Sand Lake I am getting an honest report and never overcharged. Someone is in contact with you as necessary.

DH
David H.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
Category: Service
David said they were on the ball and got it returned to him the same day. He said the price was good.
Recommended

SB
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SUSAN B.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Best in town
They are the best; honest, knowledgeable and great customer service. I’ve been using Sand Lake since they were over in the Sand Lake Area …. Never been disappointed. You have to book 2-3 weeks out but you can count on getting a good job done on your vehicle and no on will attempt to rip you off. Highly recommend.

BW
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BLAIR W.
Wasilla, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
A1…as always
The best shop in Alaska

HH
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HELEN H.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2025
verified customerVerified Customer
10
Great Service
It's nice to make an appointment and have them get you in when you are scheduled . Good service, friendly people.

RJ
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RICK J.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Knowledgeable, honest and fair.
Love the people at Sand Lake Auto. They stand behind their work. My go to auto repair shop.

TI
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TRACY I.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
as always! great service and personal interaction
As always! the best! We always get their very best❤️

KP
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KEITH P.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Overall work and customer service
I’ve been going to Sand Lake Auto for over 25 years. I want to say thank you to Tim and his team for the great care you’ve taken with all of my vehicles. It’s nice have a mechanic who is experienced and trustworthy. The women at the front desk are very nice and deliver good customer service as well.

Displaying Review 1 - 15 of 1209 in total
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