Business Solutions
English French Canadian
SureCritic / Auto Maintenance / Santilli Auto Works
business image

Santilli Auto Works

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(663 Reviews)
99
Write a Review
Schedule Appointment

Score Details

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

When it comes to vehicle maintenance, you have lots of options. As an automotive repair shop, Santilli Auto Works in West Grove, PA, provides you with the highest standards of excellence in automotive repairs. We are family-owned and operated and will strive to earn your trust. When it comes to vehicle maintenance, you have lots of options. As an automotive repair shop, Santilli Auto Works in West Grove, PA, provides you with the highest standards of excellence in automotive repairs. We are family-owned and operated and will strive to earn your trust.

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(610) 869-3111
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3309 A Gap Newport Pike West Grove, PA 19390
Get Directions
Santilli Auto Works' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(663 Reviews)
Write a Review
Recent Reviews
RE
gravatar
Randy E.
Avondale, PA
Honda HR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Customer Service
Dropped the car off for regular service,oil change and tire rotation.We had John change the back windshield wiper blade also.Always GREAT customer service!
RE
gravatar
Randy E.
Avondale, PA
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Over heating Engine
After telling John what was going on with my car,he figured out that it could be one of two things.After droping off my car,he called and it was the first thing he thought.Like a doctor,you tell him the symtoms and he makes the diagnosis.John was correct as to what the problem was,what a relief to have it in very capable hands!
BF
gravatar
Betty F.
Kennett Square, PA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Regular customer
John Santilli is a professional, knowledgeable, and appropriately certified. He is very helpful in suggesting preventive care and anticipating future maintenance needs as well as referrals when needed. Pat Santilli runs a friendly, organized office and can provide rides for locals during longer jobs.
BC
gravatar
Bruce C.
Avondale, PA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Great Service
Friendly, efficient, pleasant, great service!
SH
Sharon H.
West Grove, PA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Inspection
I appreciated the call the day before to confirm inspection and what paperwork needed to make inspection go smoothly.
MJ
Mark J.
West Grove, PA
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
State Inspection
I have an older vehicle, which Jon has been able to keep it on the road for a long time. We trust his work and fair prices.He treats us like we're family instead of customers. We recommend his services.
JG
gravatar
James G.
West Grove, PA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Excellent
John provides excellent service at a fair price.
NN
gravatar
Nanci N.
West Grove, PA
Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
State inspection
Super professional, caring and friendly.
LS
Lisa S.
Landenberg, PA
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Best Mechanic I’ve had in years
I’ve had bad mechanic trauma before but Santilli has put me at ease!! Patty renewed my registration for me (thank goodness), they inspected and did a couple other things to my car, same day! They even shuttled me back there 🥹. 100/10 would recommend!
BC
gravatar
Bruce C.
Avondale, PA
Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Great Service
We have been using Santili's for several years and it is always great service, very friendly is excellent ....

all around excellent.
DW
gravatar
Dave W.
West Grove, PA
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
The Best
The best customer service and professionalism. John always accommodates my schedule for routine work. Also does unnecessary things like dropping my car off at my house. Thank you!
JS
gravatar
Jim S.
Chatham, PA
Ford EcoSport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Great job.
These guys are the best. They do a great job
MB
gravatar
Mark B.
Cochranville, PA
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Great service
Excellent service from John. Always friendly and work is done in a timely manner. Thankful for his expertise and experience.
CM
gravatar
Carol M.
Landenberg, PA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
8
Always a pleasure
Always excellent work
CS
gravatar
Cynthia S.
West Grove, PA
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Best I've Found
Santilli Autoworks takes great care of my car, I can trust their work always.
Displaying Review 1 - 15 of 663 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.