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Santos Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,450 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Santos Auto Service Company is a family owned and operated automotive maintenance and repair facility serving the Greater Cincinnati area since 1981. Our industry certified technicians are uniquely qualified to handle nearly any vehicle issue you may be experiencing.

Antonio Santos opened Santos Auto Service Company out of a two bay
Santos Auto Service Company is a family owned and operated automotive maintenance and repair facility serving the Greater Cincinnati area since 1981. Our industry certified technicians are uniquely qualified to handle nearly any vehicle issue you may be experiencing.

Antonio Santos opened Santos Auto Service Company out of a two bay service station and grew his business on a reputation of quality work at fair prices. Since then the business has grown to 7 service bays, 5 quality service technicians, and 3 service advisers / parts specialists, and we continue to build on Tony’s reputation of quality service done right.

Santos Auto Service Company is a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We are your best choice for scheduled maintenance and repair of your domestic and foreign car, SUV, truck and fleet vehicles.
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Categories
Car Maintenance, European Auto Repair, Domestic Auto Repair
Contact
(513) 761-7881

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1217 Springfield Pike Cincinnati, OH 45215-2123
Santos Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,450 Reviews)

Verified Customer
Covington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Great work and service
Had a great experience at Santos Auto Service. They did thorough works on my vehicle within short time period and provided a thoughtful service.

DL
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DOROTHY L.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Van electrical problem
Wonderful people to work with

Verified Customer
Wyoming, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Very Good
Good Service

KM
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KARLA M.
Lebanon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Auto work
Honest, knowledgeable, great work, fair price. Consistent in all areas above.
Thank you for being so helpful and keeping my car and me safe on the road.

Karla

CE
CALVIN E.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
89 Honda Prelude
Front desk people are very nice and communication was excellent. Was done Ina short time.

Verified Customer
Wyoming, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
40k service
I took our car to Santos to have everything checked at the 40k mark and get an oil change and tire rotation. We also had an issue with the air conditioner. They were polite and professional. Some service asked for as part of a 40k check up they said would not be necessary and fixed the air conditioner. Very satisfied.

Verified Customer
Wyoming, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Brake service
Santos gave me an appointment quickly and serviced the vehicle in one day. I'm happy with the service and trust the work done.

MG
MARTY G.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
8
Initial service performed well
Excellent setup of appointment. Also looked at a lot of items and recommended services other than what I came in for.

PH
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PAUL H.
Wyoming, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Always great service
Santos always is kind, honest and does a great job.

MD
MAURICE D.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
The only place I trust
The friendly atmosphere the office creates a long with the care and fairness in which Mr. Santos operates is the absolute best in Ohio!!! I only recommend Santos.

MW
MARY W.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Prompt, efficient and professional
I was referred by a friend and was not disappointed in the service, office staff and technicians. I will definitely be back!.

PW
PAUL W.
Mason, OH
BMW M Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
BMW Diagnostics
They diagnosed my issue very quickly and had me back on the road in no time.

BH
BRYAN H.
Wyoming, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Oil Change in and Out - Great Establishment
Super convenient staff is friendly and knowledgeable. The great service more than made up for the slightly steep cost of the oil change :) They got me in and out ahead of schedule.

AW
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AMY W.
Wyoming, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
A/C check, oil change
Luckily, I just needed a freon refill. My a/c is running nice and cold in this hot weather.

JK
JANET K.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
8
Great.
Thorough, Great customer service, explain things well. Nice people,
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