Business Solutions
English French Canadian
SureCritic / Auto Repair / Scotts Valley Transmissions & Auto Care
business image

Scotts Valley Transmissions & Auto Care

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(37 Reviews)
100
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Scotts Valley Transmission & Auto Care If you’re a driver in the Santa Cruz area and are looking for a team of expert auto mechanics for transmission diagnosis and repair, diesel service and repair, and general auto repair, the expert service team at Scotts Valley Transmission & Auto Care would love to meet you. Our team of auto mechanics Scotts Valley Transmission & Auto Care If you’re a driver in the Santa Cruz area and are looking for a team of expert auto mechanics for transmission diagnosis and repair, diesel service and repair, and general auto repair, the expert service team at Scotts Valley Transmission & Auto Care would love to meet you. Our team of auto mechanics has over 75 years of combined experience servicing the cars and trucks of drivers throughout the Santa Cruz area. We provide service for most makes and models, specializing in Ford, GMC, Lexus, Toyota, Honda, Dodge, Acura, and Subaru. The team of auto repair technicians takes pride in our reputation for consistently delivering top-quality workmanship and customer service. ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(831) 438-0402
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
5346 Scotts Valley Drive Suite G Scotts Valley, CA 95066
Get Directions
Scotts Valley Transmissions & Auto Care's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(37 Reviews)
Write a Review
Recent Reviews
MM
MICHAEL M.
Acura Integra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
9
Purge Valve Replacement
Everyone I talked to had great communications either me.. thank you
SF
gravatar
SANDY F.
Scotts Valley, CA
GMC Yukon XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Excellent service!
This place is great! I’ve going for a few years since they replaced my transmission. I now take my GMC there for everything, even oil changes. Brad always communicates with me really well. He has totally earned my trust. I never feel over charged or taken advantage of. I love having a place in town that does a great job!
GB
gravatar
GEORGE B.
Scotts Valley, CA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Incredible Auto care
We have been bringing our cars here for many years. Brad is amazing. He is very honest ,and always explains in detail what needs to be done and what does not need to be done. We always know the work done was necessary,and will be done efficiently.
Excellent customer service
Thanks again
Pam and George
CS
gravatar
CHIP S.
Santa Cruz, CA
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Very good
The car care there is very good. I won’t take it anywhere else. They always do what they say they’re gonna do.
RR
RICK R.
Scotts Valley, CA
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Transmission replacement and vehicle check.
Brad got me back on the road by replacing the transmission. I appreciate his excellent work and coordinating getting the smog check accomplished making it a one stop job. Thank you.
MT
gravatar
Mike T.
Scotts Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
10
Honest and quality work
This is a truly honest automotive shop. If they say it needs to be done, it does. And when the work is done it is done accurately and in a timely manner. I will be returning for a very long time.
AM
gravatar
ANDY M.
Santa Cruz, CA
Nissan Frontier
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/31/2025
verified customerVerified Customer
9
Very satisfied!!!
Very Professional. I appreciated my call backs with updates. Brad was very diligent in finding and fixing my transmission issues. Thank you Scotts Valley Transmission Team.
Andy M.
Verified Customer
Scotts Valley, CA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
I've been a customer for about 8 years now.
It all comes down to trust. I'm happy with the quality of the work and I trust the shop.
MT
MIKE T.
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Best auto care I’ve been to!
Honest, knowledgeable, competent, friendly, great customer service. This is the place to go for car care. Simply put, Brad and his crew just do good.
CS
gravatar
CHRISTOPER S.
Santa Cruz, CA
Toyota T100
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
I have taken four work trucks into Scotts Valley transmissions and they have done an excellent job all four times
These people are the real deal. They are experienced competent and reasonably priced.
JL
gravatar
JOHN L.
Capitola, CA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Another great experience.
2nd visit to this shop now and I would highly recommend. Prompt service, accurate recommendations, great communication. Go there.
JP
JENNY P.
Felton, CA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Very communicative
Dropped my car for the day for transmission diagnostic. They called at 9:30am and gave me a report. They were clear with what needed to be done. Picked my car up by end of day. Incredible service!
LP
gravatar
LINDA P.
Scotts Valley, CA
Lincoln MKZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Great service!!
Called and got in right away, car was fixed the same day. Super friendly and competent!!
DB
DANIEL B.
Felton, CA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Friendly and professional and fairly priced
Friendly and professional and fairly priced . Not a bunch of wing nuts but clearly people who care . Great experience
SS
SCOTT S.
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
NOT an oxymoron! "HONEST MECHANIC LIVES HERE"!
Took my vehicle to Aamco and was told my only option was a transmission replacement .$6500.
Wanting a 2nd opinion I brought it to SV Transmission, where they were able to reset a code and restored its operation to "normal". Yes, it could happen again in the future and yes a new tranny would be nice...BUT THERE WERE OTHER OPTIONS. I got lucky, yes. But at least I was given the respect to make a choice.
Good communication.....ty
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.