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Severna Park Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,922 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
8
Total ReScores
5.0
ReScore Average
93
Net Promoter Score ®

Business Details

About

Severna Park Automotive, we offer the best products combined with superior automotive services to maximize customer satisfaction. Services that we offer include: Brakes, Vehicle Inspection, Lube and Oil Filter Service, Belts and Hoses, Wheel Alignment, Exhaust Systems, Heating and A/C, Cooling Systems, Electrical: Severna Park Automotive, we offer the best products combined with superior automotive services to maximize customer satisfaction. Services that we offer include: Brakes, Vehicle Inspection, Lube and Oil Filter Service, Belts and Hoses, Wheel Alignment, Exhaust Systems, Heating and A/C, Cooling Systems, Electrical: Starting/Charging/Batteries, Engine: Diagnostics and Performance, 4WD Systems, Window Repairs, Preventative Maintenance, Steering and Suspension, Towing and Roadside Assistance, and Transmission. ...more

Categories
Auto Repair, Auto Maintenance, Towing Service
Contact
(410) 647-8322

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
499 Ritchie Hwy Severna Park, MD 21146-2910

Affiliations

ASE
Severna Park Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,922 Reviews)

DH
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DENISE H.
Pasadena, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Always Excellent
Severna Park Automotive is the best in the business. Having a knowledgeable and honest service station is worth its weight in gold. Once again, they exceeded expectations.

BM
Barry M.
Arnold, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
Category: Service
Barry said they helped him out in a bind and he got his vehicle back sooner than he thought he would.
Recommended

BW
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BRUCE W.
Severna Park, MD
GMC Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Your the only Auto Repair shop to fix my truck.
I've taken my truck to several different shops, that said they could fix the problem. None were able. So I was told about your shop. When I took it there and explained the problem, they said they would look into it. I got the call telling me what was wrong and that they could fix it. They only had the truck for less than 2 days and it now runs great.

CH
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CAROL H.
Annapolis, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Great service
Great customer service and car care

WZ
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WILLIAM P. Z.
Severna Park, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Service 2001 Ford 250 truck
Again Severna Park Automotive did an outstanding job and servicing my Ford F250 truck. As always, a very friendly and excellent service department so happy to have them in the community.

TH
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THOMAS H.
Severna Park, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Best Auto Repair in Anne Arundel County
What makes for an excellent Auto Repair Shoppe? Honesty, Integrity, Courtesy/Customer Service...all of which Severna Park Automotive Have in abundance. The front desk lady was very friendly and totally professional in receiving my car and keeping me informed of its State Inspection progress. The service tech's recommendations for items to watch were SPOT ON. I had my car serviced at the dealership the day before and they presented me with a laundry list of *very expensive* 'critical' updates; with no support for any of their findings. SP Automotive had two well documented issues that should be addressed in the next 90 days. And one of those two, the dealership missed! So, Heck Yeah....I'll be going back there whenever I need service. Take that to the bank.

CT
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CHUCK and SUSAN T.
Severna Park, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Good Service
great dependable service

CT
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CHRIS T.
Severna Park, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
A/C repair
Quick turnaround service and problem fixed promptly!

BH
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BILL and RENEE H.
Severna Park, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/14/2025
verified customerVerified Customer
1
See below.0
The time before I asked you to check the battery on the Camry. You said I needed a new battery. I had the battery checked at NTB and they said the battery was fine. I avoided spending 100+ by having it rechecked..

MM
Mary M.
Severna Park, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Mary said she got a ride, they made it easy for her to be without a vehicle.
Recommended

TA
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TOM A.
Pasadena, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
It all started with an inspection
I just bought my new used car and brought it to
SPA for the inspection. The work was done properly and the repairs taken care of in a professional manner. They found the gas in the tire, all the way down to the cord which could’ve been a life ender at highway speeds. In success and life, it’s all about the details. Thanks Severna Park Auto
SPA all the way!

TA
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TOM A.
Pasadena, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Brakes
I brought the car in when they suggested and within 24 hours the work was done properly for the price quoted. I’ve used them for over 20 years and they still have some of the original employees. That says a lot!

BF
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BILL F.
Arnold, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Excellent Service!
As always, service was excellent, fast, and courteous.

CS
Cathy S.
Arnold, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
Category: Service
Cathy said they were super kind and helpful. There was a small issue and when she called about it no one was disgruntled, they were just kind and helpful.
Recommended

DB
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DONALD and LINDA B.
Arnold, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
State Inspection
Was able to book early morning appointment so I could wait for my vehicle to be inspected. Took a book and before I could even get into a chapter, inspection was completed, and I was out the door. Service was excellent, team members were friendly, and all was explained to me. This is why they hold the award from
Severna Park every year. Please continue your high standards.
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