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Shane's Auto Truck & Performance

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,420 Reviews)
97
Write a Review
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Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Full Service Auto Truck Repair Since 1995. Full Service Auto Truck Repair Since 1995.

Categories
Auto Repair, Car Maintenance, Heavy Truck Repair
Contact
(401) 615-3159
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
39 Tiogue Ave West Warwick, RI 02893
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Shane's Auto Truck & Performance's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,420 Reviews)
Write a Review
Recent Reviews
PL
Patricia L.
Coventry, RI
Audi A4 Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
customer service
Got an appointment scheduled within a week. Had state inspection and an oil and filter change.
Food explanation of detailed bill uoon picking up my car
Friendly and courteous staff. I liked the text updates regarding the progress of my car's service appointment.
Overall A+
PO
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Phillip O.
West Greenwich, RI
Ford Econoline Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
A valued second opinion.
Son I had to take my 2009 vehicle for tires at a local Midas. They did ok with the tires but came up with a laundry list of issues that they wanted to charge 1000s for. I declined and brought the vehicle to Shane’s where they corrected the wheel alignment that Midas said they couldn’t do due to rusted tie rods. None of the other issues Midas said were critical were anywhere near worth addressing. Thank you Shane!
MR
Margaret R.
Warwick, RI
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Transmission Fluid leak and Oil Leak
I was told by another company that my transmission was leaking, and I had an oil leak. It was my first time going to Shane’s. My sister highly recommended them; I’m so grateful I did!! They checked my car, and I did not have a transmissions leak and confirmed the fluid was full, but I did have an oil leak. They provided me with the estimate and sought my approval before fixing it! After the repair, I was shown the parts that needed to be replaced!
They are a professional operation, and now my new mechanics!
I am a very grateful customer.
Thank you to all the people at Shane’s who took care of me.
NW
Nina W.
West Warwick, RI
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Thank you, Shane’s!
I’m a relatively intelligent person, but last week I proved to be a very stupid person.
The light on my SUV said that it was low on windshield wiper fluid, so I proceeded to fill it up. After I had done that, I immediately realized that I put the fluid in the wrong place.


I freaked out and called Shane’s for help.
They were so kind and professional, promptly fixed my stupid problem, and charged an extremely fair price.
Thank you, Shane’s Auto Truck & Performance!!
JK
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James K.
Warwick, RI
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
very accommodating
very professional as usual.qualaty work
SG
Stephen G.
Foster, RI
Ford Transit Connect
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Excellent service
Had a couple issues with my van and as usual, they were up for the task
Extremely professional and courteous manner they took care of all issues
Verified Customer
Coventry, RI
Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Oil change/inspection
Great work and friendly staff!
VB
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Veronica B.
Coventry, RI
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Took care to explain problem and fixed it in timely manner
Honest, courteous and excellent work.
NI
Nicole I.
Cranston, RI
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Wonderful as always!
Shane always treats his customers great!
DB
Deanna B.
West Warwick, RI
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Oil, tires & light on dash board.
I have been with Shanes Auto for years. Highly recommend them. Very good mechanics. Nice guys. Always there if you need them.
SD
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Sheila D.
Cranston, RI
Buick Cascada
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Ever diligent in finding a way to correct the car’s issues!
Completely satisfied w/their service and the price is fair and honest!
HM
Heather M.
North Kingstown, RI
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
10
My new mechanic, as i said last time!!
Thank you, to everyone at Shane's Auto (including Shane)!!!
CO
Carl O.
West Warwick, RI
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
I needed an inspection sticker and an oil change
They took care of the problem my car was having and did it efficiently. They were professional and courteous.
Verified Customer
Hope, RI
Cadillac DTS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Problem solver
Always able to detect problems and how to solve them. We are always completely satisfied with Shane’s.
DD
Dave D.
West Warwick, RI
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Best and belt tensioner
Dropped car off for a belt and belt tensioner. Also had my exhaust checked. Will be back very soon to have the converter replaced.
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