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Shawnee Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,803 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

Whether you’re looking for the basics like factory scheduled maintenance or 30k/60k/90k/120k mile services, or something more specific like computer diagnostics or safety and emissions inspections, we’ve got you covered. Brake repair, shocks, struts, suspension and steering are all part of our standard maintenance auto service. Whether you’re looking for the basics like factory scheduled maintenance or 30k/60k/90k/120k mile services, or something more specific like computer diagnostics or safety and emissions inspections, we’ve got you covered. Brake repair, shocks, struts, suspension and steering are all part of our standard maintenance auto service.

Categories
Auto Maintenance, Repair Shop, Car Maintenance
Contact
(847) 251-1234

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
332 Linden Ave Wilmette, IL 60091-2843
Shawnee Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,803 Reviews)

GC
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GERALD C.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
I have never had anything except outstanding Service at Shawnee
Service has always been superb and remains superb at Shawnee !
Phil M., Manager from Shawnee Service Center responded on 06/02/2025 04:46 AM

It’s great to hear that you’ve consistently experienced superb service with us! We always aim to keep our standards high, and it’s rewarding to know that our efforts are hitting the mark. Here’s to keeping the service at Shawnee in the "superb" zone for all our customers!

Shawnee Service Center
Phil Marvin

Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Most dependable on Ns
Shawnee is the place to take your car for service and repairs on the ns. Dependable and fair.
Phil M., Manager from Shawnee Service Center responded on 06/02/2025 04:46 AM

It sounds like we’ve earned your stamp of approval, and that’s music to our ears! We're glad to hear you find us dependable and fair—you might say that’s our superpower. If your vehicle ever needs more TLC, just give us a shout. We’re always here to keep you rolling smoothly!

Shawnee Service Center
Phil Marvin

TC
TONI C.
Kenilworth, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
The usual accurate assessment and service
As usual , George gave great advice and the quote was accurate. Work performed was perfect. Our go to car service place
Phil M., Manager from Shawnee Service Center responded on 05/23/2025 05:01 AM

We're glad to hear that you had another great experience with us! George really knows his stuff, and it’s nice to know his advice hit the mark. We appreciate you choosing us as your go-to car service place. Your car must feel like it’s getting five-star spa treatments! Looking forward to keeping you and your vehicle in top shape.

Shawnee Service Center
Phil Marvin

Verified Customer
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Excellent service and communication.
They provide excellent timely service, explain, repairs, and provide estimates of future service. All appreciated by the owner of an older vehicle!
Phil M., Manager from Shawnee Service Center responded on 05/21/2025 05:51 AM

We appreciate your feedback and are glad to hear that you found our service timely and informative. It’s always our goal to ensure that every owner, especially those of classic rides, feels well taken care of. We know that keeping an older vehicle in shape can feel like a part-time job, so we're here to help keep it running smoothly. If you have any other questions or need further assistance, just let us know. We’ve got your back!

Shawnee Service Center
Phil Marvin

Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Honest Service
If you are looking for an honest service center for your car or truck and you are near Wilmette, Shawnee Service Center is the place. They do not best around the bush and just tell you what is going on with your car. 241k miles and still going to Shawnee.
Phil M., Manager from Shawnee Service Center responded on 05/21/2025 04:46 AM

We're delighted to hear our straightforward approach has earned your trust at Shawnee Service Center. With 241,000 miles and still going strong, your vehicle must be quite the reliable companion. We appreciate you choosing us to keep it in tip-top shape. Just remember, when it finally decides to retire, we'll be here with open arms and some sage advice on a new one—hopefully with fewer miles on it!

Shawnee Service Center
Phil Marvin

DJ
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DOUG J.
Sheboygan, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
What I want with a repair garage
- Excellent communication
- Timely
- Reliable
- Reasonable charges
- Longstanding, familiar, friendly people
Phil M., Manager from Shawnee Service Center responded on 05/19/2025 04:43 AM

It's great to hear that you had such a positive experience with our team! We're all about communication, timeliness, and reliability—much like a well-oiled machine (minus the greasy parts). We appreciate your recognition of our longstanding commitment to providing friendly service. If there's anything else we can do to make your visits even better, just let us know!

Shawnee Service Center
Phil Marvin

VC
VICKI C.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Always trustworthy
We’ve been taking our cars here for years and have never been disappointed
Phil M., Manager from Shawnee Service Center responded on 05/16/2025 01:58 PM

It's great to hear that you've had such a dependable experience with us over the years! We strive to keep our customers satisfied, and it's wonderful to know that we've been able to meet your expectations consistently. Your loyalty is truly appreciated, and we're here to ensure that your cars remain in great shape, whether it's a quick check-up or a more detailed service. Here's to many more years of smooth driving together!

Shawnee Service Center
Phil Marvin

MT
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MICHAEL T.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Fantastic Service
This is THE place to take your auto for excellent service!
Phil M., Manager from Shawnee Service Center responded on 05/12/2025 04:42 AM

We appreciate you taking the time to share your experience! It's always a pleasure to hear that our services hit the mark. Your vehicle deserves nothing less than top-notch care, and we're glad to have been your go-to spot. We'll keep doing our best to make sure your car leaves with a smile, well, as much of a smile as a car can manage!

Shawnee Service Center
Phil Marvin

QS
QUINNELL S.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Great service
Great service! I really appreciated how they saw my car the same day and fixed the issue and gave me a fair rate
Phil M., Manager from Shawnee Service Center responded on 05/12/2025 04:43 AM

We really appreciate you taking the time to share your experience. It’s fantastic to hear that we could get your car sorted out the same day—nothing like a quick turnaround to keep you on the road! We believe in fair rates because your wallet deserves to be treated fairly too. If your car ever needs another superhero moment, you know where to find us!

Shawnee Service Center
Phil Marvin

Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Best service
Shawnee continues to take good care of our car, listens to our issues, addresses all problems with care and thoroughness. Recommend them as always
Phil M., Manager from Shawnee Service Center responded on 05/11/2025 09:31 AM

It's fantastic to hear that Shawnee Service Center has been keeping your car in tip-top shape! We pride ourselves on being all ears when it comes to your concerns, and it's great to know that our team's thoroughness has made a positive impact. Your recommendations mean the world to us—after all, who doesn't love a good word now and then? Here's to smooth rides ahead!

Phil M., Manager from Shawnee Service Center responded on 05/12/2025 04:43 AM

Shawnee Service Center
Phil Marvin

CW
CARMEN W.
Lake Forest, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Great Service at Shawnee!!
I had my brakes repaired on my Audi at Shawnee done efficiently on time always a pleasure to deal with the crew
Phil M., Manager from Shawnee Service Center responded on 05/08/2025 09:31 AM

We're delighted to hear that your brake repair on the Audi was completed efficiently and on time. There's nothing like the peace of mind that comes from knowing your brakes are in top shape. Our crew enjoys making the process smooth for our customers, so we're glad it was a pleasure for you to deal with them. Here's to safe and smooth driving ahead!


NT
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NICK T.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Service +
Took car in for routine Service. They knew I had a potential major problem with the turbo and now Phil and the team recommend I get it looked at, because they didn't do that kind of repair. In my research, I went back and Phil recommend a local shop that he knew and that was a great relief for me. Thanks Phil and the team.
Phil M., Manager from Shawnee Service Center responded on 04/30/2025 04:57 AM

We're glad to hear that your routine service went well and that Phil and the crew were able to steer you in the right direction regarding your turbo issue. It’s always nice when you find a team that knows their stuff and can help you out with recommendations—like automotive matchmakers! If you need anything else or have more questions about your ride, feel free to swing by. Safe travels!

Shawnee Service Center
Phil Marvin

AB
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ALAIN B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Annual révision of my 18 y old Q7
Excellent service, very professional.
Fast & efficient !
Congrats
Phil M., Manager from Shawnee Service Center responded on 04/30/2025 04:57 AM

We appreciate your feedback! It’s fantastic to hear that you found our service to be fast and efficient—kind of like a well-oiled machine, right? We always aim to take care of our customers in a professional manner, and your recognition means a lot to us. Looking forward to keeping that momentum going!

Shawnee Service Center
Phil Marvin

PL
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PAM L.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Routine Maintenance
You are the best! Integrity, and excellent service every time! Thank you!
Phil M., Manager from Shawnee Service Center responded on 04/28/2025 04:52 AM

We're glad to hear that you have consistently enjoyed our service! Integrity is our middle name—though we promise we don't actually have a middle name. Your acknowledgment of our efforts means a lot to us. We're here to keep delivering that excellence, one service at a time!

Shawnee Service Center
Phil Marvin

Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
9
Excellent work!
I always receive top notch service at Shawnee for an affordable price!
Phil M., Manager from Shawnee Service Center responded on 04/01/2025 01:49 PM

We appreciate your feedback and are glad to hear that you consistently receive top-notch service at Shawnee Service Center. Affordable prices and great service do make for a winning combination—like peanut butter and jelly! If there's anything else we can do to make your experience even better, just let us know. Your satisfaction truly drives us to keep raising the bar!

Shawnee Service Center
Phil Marvin
Phil M., Manager from Shawnee Service Center responded on 04/07/2025 05:16 AM

Thank you for bringing your vehicle in to Shawnee. Glad we could repair your vehicle for you. Very much appreciate your kinnd words and recommendation. See you next time .  

Shawnee Service Center
Phil Marvin

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