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SureCritic / Simon's Service Center II
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Simon's Service Center II

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(128 Reviews)
96
Write a Review
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Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(978) 719-6825
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
105 Main St Westford, MA 01886
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Simon's Service Center II's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(128 Reviews)
Write a Review
Recent Reviews
Verified Customer
Westford, MA
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
Received Great Service and Customer Care
Highly recommended. I took my Subaru in to have my brake pads replaced. Simon and his team took great care of me. I felt like the pads-change and extra recommended services around this project were appropriate and fairly priced. What stood out was the excellent customer service, timely call-backs, and how personable Simon was. The facility is modern, clean/ beautiful, and a pleasure to visit!
KD
Karyn D.
Westford, MA
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Simons Service is the best!!!!
They are fast, honest and awesome here!!
Verified Customer
Westford, MA
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Great and Fast Service
They got me right in and on my way quickly once the job was completed.. Simon and his crew are all business with with great attitudes!
RO
Rose O.
Westford, MA
INFINITI JX35
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
Excellent service - honest and accurate
Simon's provides honest and accurate diagnoses of problems, timely fixes and reasonable prices... everything you could ask for in automobile servicing. Plus, Simon is hilarious!! Highly recommended!
SS
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Steven H S.
Westford, MA
Acura RDX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/31/2025
verified customerVerified Customer
9
New Timing Belt
My service visit was for a new timing belt and a 100,000 mile check up. The work was done timely and well. The car runs great. Simon and Andy are very customer oriented and good to deal with.
Verified Customer
Medford, MA
Lexus RX 350
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/30/2025
verified customerVerified Customer
10
Oil change backup
Came for oil change, another customer came for oil change too. His car was placed in the same lane, behind me. Needed to wait until his oil change was completed too, prior to being able to leave. Added 40 minutes to my wait.
BB
Bill B.
Westford, MA
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Suspension work on my pickup truck
Very happy and satisfied with the work performed. Very clean shop, friendly atmosphere and efficient, knowledgeable personnel .
ZG
Zalman G.
Westford, MA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Friendly and courteous
Simon is a true pleasure. With him your vehicle is in good hands.
PL
Pamela L.
Westford, MA
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
Mustang
Once again service was excellent.
Very clean facility and very pleasant people with a smile. Price is fair.
Thank you
MM
Mike M.
Chelmsford, MA
Volkswagen Atlas Cross Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Great place.
I went in this morning for an oil change, and I was greeted by friendly, professional staff that made me feel like I had been coming there for years. Place is spotless with excellent service. If you are looking for a new automotive shop, this is definitely a place to try.
Verified Customer
Chelmsford, MA
Toyota 4Runner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/15/2025
verified customerVerified Customer
0
Master Reviewer
Simon was rude
SH
Steve H.
Acton, MA
Kia Telluride
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
verified customerVerified Customer
10
Service was great!
The service was friendly and efficient. They are my go to for bothe my vehicle's.
JD
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Jim D.
Westford, MA
Audi A6 Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
9
Friendly and Fair
I’ve used this garage a few times and have always been treated professionally and kindly. The team is friendly, often taking time to chat on a personal level, which makes the experience that much better. I trust them to do quality work and to find me the best price. They’re organized, fast, and flexible with scheduling. It’s a real comfort having a mechanic you can count on.
NM
Nicholas M.
Westford, MA
Porsche Cayenne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Simply the best!
I trust Simon and his team to look after our 2 cars! The place is clean and tidy, Simon and his staff are super friendly, available and knowledgeable !
RG
Richard G.
Westford, MA
Lexus ES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Simon’s the best
Fair prices and phenomenal service. The cleanest garage in the biz.
Displaying Review 1 - 15 of 128 in total
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