business image

Smithfield Auto Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(295 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Smithfield Auto Center provides quality automotive and pickup truck auto repair services for our Coastal Virginia Customers. We are family owned and operated, and strive to listen first to our customers needs. We have over 30 years of experience, work on foreign and domestic automobiles, have experienced and knowledgeable ASE Certified Smithfield Auto Center provides quality automotive and pickup truck auto repair services for our Coastal Virginia Customers. We are family owned and operated, and strive to listen first to our customers needs. We have over 30 years of experience, work on foreign and domestic automobiles, have experienced and knowledgeable ASE Certified technicians, and we guarantee most repairs for 2 years/24, 000 miles. ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(757) 654-4482

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2624 Beechland Road Elberon, VA 23846
Smithfield Auto Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(295 Reviews)

MB
Mary B.
Spring Grove, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Great company
Nice employee's, clean, quiet, and fast service.

BE
gravatar
BILL E.
Surry, VA
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
74 Chevrolet. s-10
Very professional and reasonable. Explained everything thoroughly
Tony & Jennifer M. from Smithfield Auto Center responded on 06/10/2025 06:22 AM

Thank you for coming in to see us!  We appreciate your business!


Verified Customer
Dendron, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Always great service
Both guys are knowledgeable and do what was asked. They are prompt and offer positive suggestions.
Tony & Jennifer M. from Smithfield Auto Center responded on 06/08/2025 06:30 AM

Thank you for your kind words!  We appreciate your business!


DG
gravatar
Donnie G.
Smithfield, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
I called for an appointment and the next day they were done.
I called for an appointment on Monday. They did great service and it was ready the next day.
Tony & Jennifer M. from Smithfield Auto Center responded on 06/08/2025 06:29 AM

Thank you for trusting us with your vehicle!  We appreciate your business!


KA
Kevin A.
Elberon, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Mike took care of me right away.
I needed brake calipers replaced in addition to break lines and pads on the front of the truck. Also did an oil filter and oil change. Also a state inspection. I'm very please with the work and reasonably priced.
Tony & Jennifer M. from Smithfield Auto Center responded on 06/06/2025 05:56 AM

Thank you for coming in to see us, and for trusting us with your vehicle!  We appreciate your busines!!


RC
richard c.
Smithfield, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Great job
Great job
Tony & Jennifer M. from Smithfield Auto Center responded on 06/06/2025 05:55 AM

Thanks for coming in!! We appreciate your business!


CW
Cindy W.
Dendron, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Thanks for a great job on my vehicle!
Smithfield Auto Center never disappoints.. the work on my car the staff and the scheduling is always professional and I am very satisfied with the work and company . Thanks for keeping me in the road guys!!!!
Tony & Jennifer M. from Smithfield Auto Center responded on 06/06/2025 05:54 AM

Thank you for trusting us with your vehicle!! We appreciate your business!!


DH
gravatar
David H.
Surry, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Inspection
Smithfield auto always does a professional job in as timely manner
Highly recommend
Tony & Jennifer M. from Smithfield Auto Center responded on 06/06/2025 05:53 AM

Thank you for trusting us with your vehicle!  We appreciate your business!


RB
gravatar
Randy/Angel B.
Smithfield, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Knowlegeable and Great Customer Service
As always, Ryan and Mike are very professional, friendly and knowledgeable. Highly recommend this shop!
Tony & Jennifer M. from Smithfield Auto Center responded on 06/05/2025 11:33 AM

Thank you for your kind words!  We truly appreciate your business!!


BG
BILLY G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Car inspection was on schedule.
Great job! The guys are great to work with. Very knowledgeable and thorough in their work.
Tony & Jennifer M. from Smithfield Auto Center responded on 06/04/2025 04:59 AM

Thank you for coming in!! We appreciate your business!!


SR
Susie R.
Surry, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Inspection
The guys are great & very reliable. Will recommend them highly. Keep them open! Surry needs them!
Tony & Jennifer M. from Smithfield Auto Center responded on 06/03/2025 12:38 PM

Thank you for your kind words!! We truly appreciate your business!!


TD
tim d.
Surry, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Inspection
These guys are very professional i got and inspection on my toyota they were very quick and precise was in and out in 20mins
Tony & Jennifer M. from Smithfield Auto Center responded on 06/03/2025 12:37 PM

Thank you for coming in to see us!! We appreciate your business!!


RC
richard c.
Smithfield, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Great job
Fast efficient great job
Tony & Jennifer M. from Smithfield Auto Center responded on 06/03/2025 12:36 PM

Thank you for coming in to see us!! We appreciate your business!


Verified Customer
Surry, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/30/2025
verified customerVerified Customer
7
Quick service
My car was making noises that seemed to relate to the brakes over a holiday weekend. The very next business day I contacted Smithfield Auto Center and they took my car in and fixed the issue that day.
Tony & Jennifer M. from Smithfield Auto Center responded on 06/03/2025 12:34 PM

Thank you for coming in to see us!! We appreciate your business!


VW
Vicky W.
Surry, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Oil Change
Very friendly and efficient. Also, very accommodating and professional.
Tony & Jennifer M. from Smithfield Auto Center responded on 06/03/2025 12:34 PM

Thank you for your kind words!  We appreciate your business!


Displaying Review 1 - 15 of 295 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.