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Smitty's Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(869 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
96
Net Promoter Score ®

Business Details

About

Welcome to Smitty's Automotive, a family owned business that started in a small home garage in Duluth Heights and has grown into a 7 stall, full service shop!

Reliable diagnostics, service and repair by ASE Certified Technicians since 1989.

We are working hard to be your number one choice in automotive repair and maintenance. Our
Welcome to Smitty's Automotive, a family owned business that started in a small home garage in Duluth Heights and has grown into a 7 stall, full service shop!

Reliable diagnostics, service and repair by ASE Certified Technicians since 1989.

We are working hard to be your number one choice in automotive repair and maintenance. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care.
...more

Categories
Auto Repair, Oil Change, Tires
Contact
(218) 729-7541

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
5649 Maple Grove Rd Hermantown, MN 55811-3607
Smitty's Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(869 Reviews)

AH
ALIDA H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Very satisfied
Always a friendly atmosphere. They were able to help me save over 100 on parts and were very quick servicing vehicle. Highly recommend this place. Small town appreciation feel

JW
JONATHAN W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Great automotive shop
I've always had really good luck going to Smitty's. Really friendly staff and do quality work.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Oil change
Got right in with my appointment and quickly got my truck serviced with fair pricing. Rob has got a good group of techs.

PK
PETE K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Had some issues with my sons truck
I’ve been going to Smitty’s for many years and have always received outstanding service. Very friendly staff and extremely fair pricing..

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Quick and reliable service
I greatly appreciate the professionalism with resolving my A/C issue. Great team!

KJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Fast service
They were able to get me in 1st thing for an oil change (I was over due). This was my first visit to the shop, Smittys was recommended to me by a co worker. I was not disappointed. Tech's were friendly and efficient, I was told the service would take 30 mins and it was exactly that. I'll definitely be a returning customer.

DR
DAVE R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Service vehicle
Had oil change and replacement of wiper blades. Got in right away and work was completed in less than 30 minutes. Excellent service by technicians.

JB
JOHN B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Loud rattling under my van
My Honda Odyssey van had rattling underneath that other service stations didn’t resolve. I brought my Honda Odyssey into Smitty’s and they took care of the issue completely in a very reasonable time. Also, at a very reasonable price. I will be back. Thank you, Smitty’s.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
A+ as usual
Great service from Rob and the rest of the crew, as usual.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Trust & Respect
I’ve always been satisfied with any/all of the work I’ve had done at Smitty’s. I feel they are honest and straightforward with me and I have only ever been treated with respect.

KD
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Oil change
Got an oil change, tires rotated and brakes checked. All done when they said. Dependable and reasonably.

KH
gravatar
KELLY H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
You guys are always awesome!
Your honest! You’re dependable! Your prices are great! You’re the best place to go!

JM
Joe M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Great service
I don’t know Rob well but he seems like an honest guy, brought a van in to get the brakes checked, he told me that they had about 40 to 50 percent left on them. I know some mechanics that would tell you that you need brakes. He is now my go to mechanic

BT
Brad T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Quickly and efficiently work done
All work was very good and very friendly staff

SP
sara p.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Quick
Job was completed in a fast and timely manner. Owner was awesome to work with. Would highly recommend.

Displaying Review 1 - 15 of 869 in total
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