We're truly sorry to hear about your experience and the frustration it has caused you. It seems that "communication breakdowns" aren't just for emergency situations but also for car repairs, and that's definitely not the type of service we aim to provide. Your concerns regarding the rudeness and the quality of work you've experienced are being taken seriously. It’s disappointing to learn that your previous repairs led to more complications, and we understand how aggravating that must be. Every car deserves a lift, not a further drop down! We appreciate your feedback, as it helps us address these issues and improve. We want every customer to feel valued and well taken care of, and we're sorry this was not your experience. Your business means a lot to us, and we hope to find a way to make things right in the future.
