business image

Sparks Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,027 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Oregon City, OR, you’ve found us. Here at Sparks Auto Service we work hard to earn your trust and loyalty. We know how important it is to find an Oregon City automotive repair service you can rely on, so your satisfaction is our top priority each and every day.

Here at Sparks Auto Service we
If you’re looking for auto repair in Oregon City, OR, you’ve found us. Here at Sparks Auto Service we work hard to earn your trust and loyalty. We know how important it is to find an Oregon City automotive repair service you can rely on, so your satisfaction is our top priority each and every day.

Here at Sparks Auto Service we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Oregon City offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
...more

Categories
Auto Maintenance, Auto Repair, European Auto Repair
Contact
(503) 655-5354

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 3:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
19138 Molalla Avenue Oregon City, OR 97045-2524
Sparks Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,027 Reviews)

BV
gravatar
Bob V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
9
Quick response and timely service
My wife’s BMW had a dead battery and since they were 10+ years old (original batteries) I replaced them. “Them” because her X5 needs a primary and auxiliary battery. (Yippy, 2 * the price.) In changing them I learned the car needs to have the new batteries “registered” in the cars’ battery management system (BMS). Of course this requires a tool I wasn’t willing to invest in. I left a message via Spark’s website and lo-and-behold they got back to me the next morning and I was able to get the batteries registered promptly. (The shop in Portland we’ve used for years never even called us back.)

Very likely the next time we need service we’ll take our car to Sparks. Thanks fellas!
Gary S., Owner from Sparks Auto Service responded on 06/01/2025 09:30 AM

It sounds like that BMW was giving you a bit of a workout with those twin batteries—talk about a heavyweight championship! We’re glad we could hop in and help you get those batteries registered faster than a caffeinated squirrel. Getting a prompt response is what we aim for, especially when compared to the competition. We appreciate you considering us for your future service needs. Don’t hesitate to reach out if your X5 decides it wants to play difficult again. We're here to help keep the wheels turning!


AC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Annie
Treated well by the owner. I would recommend and use them again.
Gary S., Owner from Sparks Auto Service responded on 06/01/2025 09:30 AM

We’re delighted to hear you had such a great experience with us! It’s wonderful to know our service left a positive impression. Rest assured, we’re always here to treat you well—just like a fine automobile, a little TLC goes a long way. We appreciate your recommendation and look forward to revving things up for you next time!


NK
gravatar
Nada K.
Oregon City, OR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/22/2025
verified customerVerified Customer
9
My car repairs.
I was treated with courtesy,even though I have no understanding of car mechanics.They seem trustworthy,and were up front about the cost and need of repairs.The work was done in a timely fashion,without delays.Gary was very nice,explained about the repairs on my car.I felt at ease,as though I was talking with an old friend.I will definately recommend them,and will take my car back if repairs are needed.But, I hope my car stays healthy! 😆
Gary S., Owner from Sparks Auto Service responded on 05/26/2025 09:30 AM

We're delighted to hear that you felt right at home with us, even if car mechanics aren't your thing. It's always our goal to be straightforward and friendly—like that chat you have with an old friend, minus the awkward pauses! We're pleased you found our service timely and appreciate Gary's ability to communicate the intricacies of car repairs. Your recommendation means the world to us, and we'll be here, ready and waiting, should your car decide to throw any surprises our way. Fingers crossed for its good health—cars deserve to feel great too!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Great repair facility
I moved to Oregon two years ago and sparks was the first place that I went to get an oil change. During the two years that I’ve been here I’ve had a couple repairs and sparks is just the best place. They take good care of your car. The people are professional, cordial, and friendly. They don’t sell you anything you don’t need and they do great work.
Gary S., Owner from Sparks Auto Service responded on 05/21/2025 09:30 AM

It sounds like Sparks Auto Service has officially claimed the crown as your go-to auto haven since your move to Oregon! We're all about treating your car like royalty while keeping your wallet happy. It's great to hear that our team's professionalism and friendliness left a lasting impression. We promise to keep up the good work and ensure your vehicle is always in tip-top shape. Here's to more smooth rides ahead!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Fast and fair!
They were honest about the issues with my vehicle and quoted a lower price than other places I talked to. I would highly recommend! Would definitely go there again.
Gary S., Owner from Sparks Auto Service responded on 05/14/2025 09:30 AM

We're glad to hear that you had a positive experience with us! Honesty and fair pricing are key ingredients in our recipe for auto service. It sounds like we hit the nail on the head this time! If your vehicle starts acting like a drama queen again, feel free to drop by. We're here to help keep those wheels rolling smoothly!


BD
gravatar
Bob D.
Oregon City, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
10
Ah, cmon, how many times do I have to say, "the Only Place I'd Take My Car?"
and have for years! What more can I say about the EXCELLENT service they provide? Everyone has said it in their reviews. I must admit, my car still gets nervous as it becomes aware we're going there, but Gary gives it a few good bones and my car just rolls over and if you listen closely, deep in the engine you can hear it repeating, "more please". For those who remember, as Tony The Tigers says," They're GRREEAATT !!

I forgot to give them my 15% off coupon (for new brakes), but will call them on Monday and get that taken care of.
Gary S., Owner from Sparks Auto Service responded on 05/14/2025 09:30 AM

We're glad to hear about your longstanding relationship with us! It's always a joy when our customers and their cars have such a strong bond—although we can't take credit for the nervousness, we do appreciate the sense of humor. Gary’s bone-giving skills must be top-notch if your car is asking for “more please” deep in its engine. If only we could get a secret mechanic translator! No worries about the coupon; just give us a call on Monday, and we’ll make sure it’s good to go. Your car is in great hands!


JB
Jacob B.
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/07/2025
verified customerVerified Customer
4
Helpful, but communication was lacking
Whenever I did speak to representatives from Sparks, they were very helpful and nice, though if I didn’t call, I would not receive any updates.

Initially, they scheduled me for an appointment on a Wednesday, when I called on Thursday to get an update on the tests they were to perform, I was told they weren’t able to get to it. Delay.

Then, once testing was done and we knew what needed to be fixed, they quoted it would be done early the following week. When I called again Tuesday of the following week, I was told it would be done Thursday. Delay.

When I called on Friday of that week, I was told it was going to be pushed out again.

While I don’t have an issue with shifts in timelines, I do have an issue with the lack of proactive updates to a customer paying thousands of dollars. This should be standard process so it is not solely the responsibility of the customer to reach out to understand when they may get their car back.

If I had to do it again, I probably would not go back.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
9
Experienced techs
Very knowledgeable techs
Gary S., Owner from Sparks Auto Service responded on 04/27/2025 09:30 AM

We're glad to hear that you found our techs knowledgeable! It's always great when expertise meets a little automotive magic. If you have any more questions or need assistance, just give us a shout. We're here to keep your ride running smoothly!


AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
My Go-To repair shop!
They do solid work on a timely basis.
Gary S., Owner from Sparks Auto Service responded on 04/21/2025 09:30 AM

We appreciate your feedback! We're glad to hear that our team was able to deliver solid work promptly. It’s our goal to keep you rolling smoothly and on schedule, just like your favorite playlist on repeat. Whenever you need us, we're here to help!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
CRV service
I’m very happy with the service I received at Sparks auto recently. Personnel were courteous and prompt. They figured out the issue and corrected it in a timely manner. I would highly recommend this service center.
Gary S., Owner from Sparks Auto Service responded on 04/14/2025 09:30 AM

We're delighted to hear you had such a positive experience with us! Our team takes pride in being courteous and efficient, and it sounds like we hit the nail on the head this time. It's always our mission to tackle those pesky car issues before they can start plotting their escape plans. We appreciate your recommendation and look forward to making sure your car stays happily on the road!


LW
gravatar
Lila W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Excellent Service
Sparks Auto Service provided excellent auto service. They were very helpful in getting my car's needs met!

The only thing I would suggest is to focus on following through with providing updates when you say you will. Both times I wanted updates, I was the one calling within an hour to close trying to get the update myself. Other than that, they provided flawless service.
Gary S., Owner from Sparks Auto Service responded on 03/29/2025 09:30 AM

We're glad to hear that you received excellent service from Sparks Auto Service! Your car deserves nothing less, and we're pleased to know we could help meet its needs. We appreciate your feedback about keeping communication lines open. We aim to be as reliable as your turn signals, so we'll certainly take that to heart. Your experience matters, and we always strive to improve. Safe travels on the road ahead!


KN
gravatar
Kathleen N.
Oregon City, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Thorough inspections
Sparks is great for maintenance as they do a thorough inspection and make honest & reliable recommendations. Scheduling recommended work and/or repairs is easy and they keep you informed as work progresses.
Gary S., Owner from Sparks Auto Service responded on 03/04/2025 09:30 AM

We appreciate your kind words about our maintenance services! It's wonderful to hear that you found our thorough inspections and honest recommendations to be up to your standards. Keeping you informed during the repair process is just part of our commitment to making car care as smooth as possible. We promise to keep the spark alive in our service, one inspection at a time!


SB
gravatar
Schyler B.
Oregon City, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
9
Work was done on time and everything I asked for
good job on everything
Gary S., Owner from Sparks Auto Service responded on 03/02/2025 09:30 AM

We appreciate the positive feedback! We're glad to hear that everything went smoothly. Our team works hard to keep things running like a well-oiled machine, and it’s always nice to know it shows. If there's anything else we can help you with, don't hesitate to reach out!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
8
Quick and professional.
Troubleshooting of check engine light. Problem identified and fixed quickly.
Gary S., Owner from Sparks Auto Service responded on 02/26/2025 09:30 AM

We're delighted you had a smooth experience with us! It's always great when we can help dodge the dreaded check engine light in record time. Consider us your automotive paramedics, here to fix the ailments of your vehicle. If any other mysteries arise, you know where to find us!


SW
gravatar
Steve W.
West Linn, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/18/2025
0
Don't Take Your Porsche to Sparks
I can’t speak to other makes and models, but if you own a Porsche, please go elsewhere for repairs. Sparks Auto Service in Oregon City has neither the experience nor the competence to work on Porsches. They tried to fix a slow leak in my anti-freeze coolant tank, and ended up breaking the system, and other parts of the engine too - which among other things, caused all the anti-freeze to leak out on my garage floor. Believing that a Porsche was just to challenging for them to repair, I went to the Porsche dealership to fix Spark’s mistakes, and besides towing charges, it cost me an additional $3245.65. I will never go back to Sparks Auto Service!
More Details: The plastic snout, had been broken-off from the oil separator unit, which meant that the entire assembly had to be replaced. To fix this - the transmission, clutch, and handbrake, had to be removed. That is also when I found out that Sparks neglected to reconnect part of the handbrake, which thankfully did not result in an even bigger disaster. I wrote Sparks a letter asking for reimbursement, but never got a reply.
Service Coupons and Posts
Thanks for the fantastic review! We love giving your classic Mercedes the TLC it deserves🚗💨. Safety first and clear explanations are our jam! 🛠️ We're glad we could work around your schedule. Keep cruising with confidence! #SparksAutoService #CustomerCare
Learn More

We're thrilled to hear about your experience with Casey and the team! 🚗💨 Going above and beyond is just part of our service—like a pit crew, but with more smiles! Thanks for choosing Sparks Auto Service! 🙌✨ #CustomerAppreciation #SparksAutoService
Learn More

We're revved up to hear you found our team super friendly and the job done well! 🚗✨ We aim to keep your ride in top shape with a smile! Thanks for the awesome feedback! #CustomerLove #SparksAutoService
Learn More

Thanks for the awesome review! We're thrilled to keep the wheels turning smoothly since Spencer left. And we promise to work on our coffee game! ☕🚗 Your car is always welcome here! #SparksAutoService #CustomerCare
Learn More



?✨ Speedy service with a touch of class! We appreciate your kind words and promise to keep those wheels turning smoothly. Thanks for choosing us! ?️ #SparksAutoService #QuickAndProfessional
Learn More

We appreciate the love! ?️ We're here to keep your old faithful running smoothly while working around your busy life! Your trust means the world to us. Let's keep the wheels turning! ?✨ #AutoCare #SparksAutoService
Learn More

? Thanks for the stellar 5-star review! We're thrilled to be your go-to for auto service. If your car had thumbs, we think it would be giving us a high five too! ?✨ #SparksAutoService #5StarExperience
Learn More

We're revved up about your great words! ?✨ At Sparks Auto Service, we always strive to make your ride better. Your support keeps us going! Thanks for trusting us with your vehicle. Keep cruising! #GreatService #SparksAutoService
Learn More

Thanks for the 5-star review, Rex! We're glad you appreciate our work. We'll try to speed things up, but we all need a break - even lightbulbs! ?? #Grateful #AutoService
Learn More

Thanks, Andy! We're glad we could help with your truck. Sometimes transmissions can be as mysterious as a Rubik's Cube, but we're always here to solve the puzzle. Looking forward to your next visit! ?✨ #CustomerAppreciation #SparksAutoService
Learn More

Thanks for the glowing review, Joe! ? We strive to always go the extra mile for our customers. We're thrilled to hear that you feel you're getting great value! We're here for all your automotive needs! #CustomerAppreciation #SparksAutoService
Learn More

Thanks for the pawsome review! We're thrilled to hear that you had a great experience with us. Your support means a lot! ?? #CustomerAppreciation #Grateful
Learn More

Thanks for trusting us with your check engine light issue! We're thrilled to hear your car is running perfectly again. ?? #HappyCustomers #AutoRepair
Learn More

We're thrilled to keep both you and your high-maintenance Audi happy! Thanks for your support and trust. We're here whenever your car needs a little TLC. ?? #CustomerAppreciation #ReliableService
Learn More

? Thank you for the amazing review! We're thrilled that you appreciated our honest and quality service. Your satisfaction means the world to us! ? #CustomerSatisfaction #QualityService #AutoRepair #OregonCity
Learn More

Thanks for the kind words, Wilda! ? We're glad you had a great experience with us! #OregonCity #SparksAutoService ??
Learn More

Thanks for the great review, Sherri! We're so glad you had a great experience with us. ? #OregonCity #SparksAutoService #HappyCustomer
Learn More

Thanks for the great review, Bev! We're so glad you've had a positive experience with us. ? #OregonCity #SparksAutoService ???
Learn More

?? Amazing service at #OregonCity! They solved my problem quickly & I'll be back! #CustomerService #Impressed #HappyCustomer
Learn More

Thanks for the 5-star review, Tom! We appreciate your trust in Sparks Auto Service and are glad you've had a great experience with us. #OregonCity #AutoService #Toyota #Trust
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.