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Sport Durst Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,942 Reviews)
51
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
257
Total ReScores
4.8
ReScore Average
51
Net Promoter Score ®

Business Details

About

Sport Durst Hyundai is conveniently located in Durham, NC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Sport Durst Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Sport Durst Hyundai is conveniently located in Durham, NC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Sport Durst Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(919) 489-6531

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
4511 Durham-Chapel Hill Blvd Durham, NC 27707
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,942 Reviews)

MP
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Mauricio P.
Mount Pleasant, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/06/2025
0
Category: Service
STAY AWAY TERRIBLE EXPERIENCE
I had and am having a terrible experience regarding the purchase of a 2017 Kia Optima from Sport Durst Hyundai. The vehicle was sold to me with several undisclosed issues that didn't reflect on the test drive because of the short duration of it, and the dealership has failed to address my concerns despite multiple attempts to resolve them.

Key Issues:

Check Engine Light: During the inspection, the vehicle had no check engine light. However, immediately after signing the contract and getting the car, the check engine light turned on as seen by the salesman, technician, indicating an engine misfire on cylinder 1. This happened in the dealership's parking lot, right when I was picking it up after purchase. The dealerships repair involved only moving the cables without replacing the spark plugs and coils. The check engine light reappeared the next day, and the car idled roughly. I had to cover the repair costs myself by replacing and paying for labor for bad spark plugs. It was told to the dealership the amount spent and sent proof of the condition of the previous spark plugs.

Excessive Oil Consumption: The car burns 2-3 quarts of oil every three weeks, despite low commute usage. This issue, along with the spark plug and engine problems, was reported to the dealership, but no action has been taken.

License Plate Registration: I purchased the car out of my state of residency (SC), and the dealership failed to register my license plates. I am now facing difficulties getting reimbursed for the license plate and administrative fees.

The dealership's lack of response and failure to address these significant mechanical issues not disclosed at the time of sale is unacceptable. It has been my worst experience in purchasing a vehicle. They do not answer your emails, or calls for simple updates. I recommend everyone to stay away from this dealership, unless you want to have a terrible post sales experience and lack of support.
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