business image

Spring Street Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(872 Reviews)
86
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
86
Net Promoter Score ®

Business Details

About

Since July of 1989, Spring Street Automotive has provided motorists in the Quincy, IL 62301 area with comprehensive auto repair services that include General Services, Car & Truck Care, Undercar Services, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Since July of 1989, Spring Street Automotive has provided motorists in the Quincy, IL 62301 area with comprehensive auto repair services that include General Services, Car & Truck Care, Undercar Services, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Domestic Cars & Trucks and Import Cars & Trucks. Our goal is to offer the best services available at affordable prices to get you back on the road in no time. ...more

Categories
Auto Maintenance, Auto Repair, Oil Change
Contact
(217) 228-9141

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1701 Spring St Quincy, IL 62301-2831
Spring Street Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(872 Reviews)

KD
Katy D.
Quincy, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
verified customerVerified Customer
Category: Service
Katy said they were quick, and able to get her in and get the problem resolved.
Recommended

SF
gravatar
STEVE F.
Quincy, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2025
verified customerVerified Customer
10
Check engine light diagnosis and follow up
A few days before I headed out of town my check engine light came on. Spring Street diagnosed the problem that day, scheduled a follow/repair for a few days later and the problem was addressed before I left town. Trip was stress free knowing Spring Street had my car running its best. Thank you.

Verified Customer
Mendon, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2025
verified customerVerified Customer
10
Very helpful and honest
I felt they wanted to help fix my vehicle, not sell me something I didn't necessarily need. Mark helped me understand the issue. My engine light came on the day before a holiday and Mark was kind enough to diagnose the issue and assure me I could continue to drive my vehicle until he could get it in for a repair.

SM
STACY M.
Quincy, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
verified customerVerified Customer
10
Bereavement
It was quite the sad day w/my vehicle, but Mark was knowledgeable and helpful!! We appreciated him very much.

TP
THOMAS P.
Quincy, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Quick service and good work
In and out in under an hr. Very knowledgeable and up front kind of crew.

PQ
gravatar
PAT Q.
Quincy, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
9
Great service
Didn't realize my mileage until I was over due on a recent trip for work. Called for an oil change and they booked me first thing the next morning. Plus, it was tire rotation time and no worries for them as they pointed it out to me. Been going here for the past 30+ years and the service is the reason why

RK
gravatar
RON K.
Quincy, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
nmas
nanana

BJ
gravatar
BOB J.
Quincy, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
All good
The work quality, service, and overall experience was excellent.

JF
JON F.
Quincy, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Work truck service
Service was done professionally and on time

RD
gravatar
REID D.
Quincy, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Stayed late to get the job done!
Stated 2 hours late to complete the job. Much appreciated!

SF
gravatar
STEVE F.
Quincy, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
I am not a gear head
What I like about Spring Street, in addition to their skill and value of their work, is that they listen to me and respond. I am NOT a car guy. But they ARE. If you want to be heard and valued as a customer, I recommend Spring Street Automotive.

GB
GLENN B.
Quincy, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Great service and fast
Great service fast and great work will recommend to everyone thanks Brad will be back in future

DD
gravatar
DAVE D.
Quincy, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Emergency brake job and CV axle replacement
Once again, Mark went above and beyond to repair my daughter's car with short notice. In and out in less than two days. Really appreciate the service and quality of repair.

Verified Customer
Payson, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Oil change and tire rotate
Easy to work with and very thorough and timely work

DC
Dillon C.
Quincy, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
Category: Service
Dillon said they were informative and helpful.
Recommended

Displaying Review 1 - 15 of 872 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.